Tracking Convenience Store Customers

MSA and Paradigm Sample, in partnership with Convenience Store Decisions, are drilling down with fine-grained questions to understand consumer shopping behavior. By Alice Greene, Management Science Associates (MSA). Grocery shopper purchase decisions are highly influenced by brand loyalty, just as price sensitivity prevails with warehouse club members. But what drives convenience-store shoppers’ decisions when it

Star Scientific Gets Good News From FDA CTP

ARIVA-BDL and STONEWALL-BDL modified risk tobacco products are currently not subject to Chapter IX in the Federal Food Drug & Cosmetic Act, CTP director says. Star Scientific Inc. announced that the company has received notices from the Food and Drug Administration (FDA) regarding its pending ARIVA-BDL and STONEWALL-BDL modified risk tobacco product applications. The notices

Wawa Contributes $50,000 to Japan Relief Fund

“Wawa’s donation will help alleviate a lot of suffering,” says American Red Cross spokesperson. Wawa Inc. is making a $50,000 donation to the American Red Cross International Relief Fund to help support Japan following the earthquake and tsunami disasters. “Our hearts go out to those in Japan during this difficult time. Wawa has always had

deep Introduces New VP, Creative Director

Dan Stewart to lead creative efforts for deep clients. deep, a Marlin Network Agency, welcomes Dan Stewart who has joined the company as vice president, creative director effective March 1, 2011. Stewart is now responsible for creative input and leadership for all deep clients, including Otis Spunkmeyer, ConAgra Foods –Lamb Weston, Nestlé Professional (Stouffers, Lean

Sheetz Chooses Stratus ftServer

“Stratus’ rock solid uptime assurance lets us confidently support more stores and new functionality,” says Sheetz spokesperson. Convenience store chain Sheetz Inc. has cut downtime risks to its point-of-sale payments system and new loyalty program with Stratus ftServer systems. In the process, the company has created an ultra-resilient disaster recovery system that ensures business continuity

Thorntons Offers Fuel Deal For Debit Users

Customers can now save five cents per gallon with debit card and PIN. Thorntons has launched a new fuel savings program in Lexington, Ky., where customers can instantly save five cents per gallon at the fuel pump. This new program began on Tuesday, March 15 at all 10 Lexington area Thorntons locations. Customers save five

Packaging Fit for a King

After nearly 10 years, White Castle Food Products has changed the look of its retail packaging for its six-pack boxes of hamburgers and cheeseburgers. The packages showcase new photography featuring hamburgers and cheeseburgers on the front and information about White Castle restaurants on the back. At the request of customers, the company has included instructions

Delek US Acquires Majority Equity Interest in Lion Oil

“Given that the El Dorado refinery has the ability to supply light products to portions of our convenience store network in Tennessee and Arkansas, we will, for the first time in our history, own and operate a refinery capable of supplying our retail stores in neighboring markets,” says Delek US Holdings CEO. Delek US Holding

FDA Hosts Webinars To Clarify Tobacco Regulations

Retailers are encouraged to submit Webinar topics that would most benefit them to the FDA Center for Tobacco Products. FDA Center for Tobacco Products is hosting a new series of one-hour Webinars on federal tobacco regulations. Designed to give retailers updated, relevant FDA compliance training information, the series features an interactive format with topics based

NRA, Georgia-Pacific Collaborate On Recycling Best Practices

As consumers demand sustainability practices from their restaurant and foodservice operators, new research aims to help restaurants better comply. The National Restaurant Association (NRA) and Georgia-Pacific Professional have teamed to identify best practices in the areas of recycling and sustainability, both of which are key components of profitability for the restaurant industry. “Georgia-Pacific Professional’s commitment to

Scholarships Available To Women in Food and Retail Studies

“The generous scholarships NEW awards to deserving students have been instrumental in attracting the best and brightest women into the CPG and food retail industry,” says NEW Scholarship Chair. The Network of Executive Women Consumer Products and Retail is accepting applications for its annual merit scholarships awarded to outstanding women students in food, retail and

Gasoline Prices Edge Higher as Crude Costs Pass $100 a Barrel

Wholesale gasoline costs across the United States were shallowly mixed through the third week of March with several exceptions, notably in the Midwest, as the broader oil market wrestles with both lost supply and demand globally. A resolution to the current uncertainty is not expected in the near-term, which will keep the markets on edge

Stock Up On Sweeteners

Merisant Co., the manufacturer of Equal, is introducing the Equal Smart Pack, which contains all three leading zero-calorie sweetener categories in one box: Equal Classic Blue (250 count), new Equal Yellow (500 count) and new Equal Pink (250 count). The Equal Smart Pack was created to meet all the zero-calorie sweetener needs of foodservice operators

Emphasizing Category Management

 By: John Lofstock, Editor. Convenience Store Decisions‘ annual Category Management Outlook issue is routinely one of my favorite issues of the year because it gives the CSD staff an opportunity not only to analyze the industry’s performance over the past 12 months, but to forecast the sales trends retailers can expect to see over the

Sunoco Wins 2011 Energy Star Award

Sunoco works hard to conserve energy by selecting better materials and improving how it operates, says Sunoco CEO. Sunoco Inc. has received the 2011 ENERGY STAR Sustained Excellence Award from the U.S. Environmental Protection Agency (EPA) for its continued efforts to protect the environment through energy efficiency. The 2011 ENERGY STAR Sustained Excellence Award recognizes

Giant Eagle Receives ADA Chairman’s Citation Award

“It gives me great pride to recognize Giant Eagle for their support of our STOP DIABETES Movement and the support they provide to the Pittsburgh, Cleveland and Columbus markets,” says ADA CEO. Giant Eagle, a food and fuel retailer, has received the American Diabetes Association’s (ADA) prestigious Chairman’s Citation Award. Giant Eagle is the second

Healthful Dairy Options Help Slow Market

The International Dairy·Deli·Bakery Association’s What’s In Store 2011 assesses dairy trends. An expanding array of good-for-you products is pulling health-conscious customers into the dairy department, according to What’s In Store 2011, the new report from the International Dairy·Deli·Bakery Association. The IDDBA’s 25th anniversary report finds that fortified, fiber-rich, fat-specific, and organic options line dairy coolers

Quick Chek Named One Of The Best Places To Work

“Quick Chek’s true mission and core values revolve around operating as an outstanding place to work,” says vp of human resources. Quick Chek, which operates more than 125 food store locations throughout New Jersey and the southern New York metro area, has been named one of the Best Places to Work in New Jersey for

Mars Extends Partnership With Joe Gibbs Racing

“From connecting with NASCAR fans to engaging our retail partners, our partnership with Joe Gibbs Racing has proved to be tremendously successful,” says Mars spokesperson. Mars Inc. announced its continuing its partnership with Joe Gibbs Racing (JGR) through a new multi-year deal. The deal extends the winning partnership that has brought the No. 18 Toyota

Swipe Fee Reform Attack Continues

This week legislation was introduced in both the House and Senate that would delay debit card swipe fee reform. S. 575 and H.R. 1081 were introduced by Sen. Jon Tester (D-MT) and Rep. Shelley Moore Capito (R-WV), respectively. The stated goal of the legislation is to delay the Federal Reserve’s rulemaking process and to study

FDA’s TPSAC Comments On Menthol Cigarettes

Although there is no required deadline or timeline for FDA to act on the issue of menthol in cigarettes, we recognize the strong interest in this issue among all stakeholders and will continue to communicate the steps the FDA is taking as it determines what future regulatory actions, if any, are warranted. FDA intends to provide its first progress report on the review of the TPSAC recommendations in approximately 90 days.

AWMA CEO Testifies At FDA TPSAC Meeting

“If  menthol  cigarettes  have  the  same  health  effects  as  non‐menthol  cigarettes,  how  can  the  federal  government  justify  a  ban  of  menthol  cigarettes?” questions AWMA CEO. AWMA President and CEO Scott Ramminger testified before the FDA’s Tobacco Products Scientific Advisory Committee (TPSAC) on March 17, as the Committee decides whether or not to recommend a ban on

L.E. Belcher Stores Support MDA

“This year, we more than tripled the money raised over last year’s holiday drive,” says director of retail operations. It may be nearly spring, but L.E. Belcher stores in Connecticut and Massachusetts are still basking in a well-deserved holiday glow. Over the course of five weeks in November and December, L.E. Belcher store locations decked

Rock the Vote

Pop Rocks consumers have been busy voting for their top pop songs as well as the greatest hits of the 70´s. The new “U-ROCK” sweepstakes is available on the Pop Rocks Web site, offering consumers the chance to win $100 iTunes gift certificates. This is the first activity of the Pop Rocks’ new marketing plan

Don’t Overlook the Little Things

We all know that customer service, bright lights and a clean store drive business, yet many stores are not getting the message. By Jim Callahan. Last month I took a close look at making the outside appearance of our convenience stores attractive enough to entice consumers to want to enter our stores and spend more

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