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Kangaroo Express’ Salute Our Troops Raises $1.9 Million

Campaign supports U.S. military and their families. Kangaroo Express, operated by The Pantry Inc. announced its fourth annual Salute Our Troops campaign has raised more than $1.9 million, bringing the total amount of funds raised over the past four summers to $10 million. From the week before Independence Day through Labor Day, June 25 to

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Rutter’s Spices Up Its Menu

Adds sriracha, corn dog bites. The heat is on at Rutter’s with the addition of classic American fare, corn dog bites, and the nation’s newest flavor craze, sriracha, to the company’s award-winning menu. Rutter’s delicious new corn dog bites offer customers authentic state fair cuisine at Rutter’s friendly, convenient neighborhood locations. Each order is fried

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Wayne and Intel Discuss EPS In the Cloud Solution

The cloud-based solution allows retailers to process EMV, while still processing magnetic stripe card data, keeps data secure through tokenization, allows for increased aggregation of data and software updates above site. By Erin Rigik, Senior Editor Wayne Fueling Systems and Intel Services recently teamed to launch a cloud-based electronic payment system (EPS). The solution provides

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Income Gap Takes Toll On Restaurant Industry

Visits to quick-service restaurants were flat in the year ended June 2014. The gap between high- and low-income groups is the widest it has been in 100 years, and the share of U.S. consumers who identify with the middle class has never been lower. Like other retail sectors, the restaurant industry is feeling the effects

Building a Winning Coalition Loyalty Program

Using the KickBack Points coalition program, Alamosa Building Supply and La Jara Trading Post join a loyalty network that includes Alta Convenience Stores, Rainbow Grocery and Summit Markets in Colorado. When Alamosa Building Supply and La Jara Trading Post (LJTP) were looking for a fresh way to compete with the national ‎retail brands, it turned

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A Forward Look at Convenience Retailing

As Convenience Store Decisions celebrates its 25th anniversary, retail experts weigh in on what consumers and c-store operators can expect over the next 25 years. By Howard Riell, Associate Editor “You can’t connect the dots looking forward,” Steve Jobs once cautioned. “You can only connect them looking backwards, so you have to trust that the

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Challenge Your Way of Thinking

Mind control is an often overlooked quality, but it’s an extremely important attribute in business and in life. By Jim Callahan When I think of the act of mind control, I’m not referring to hypnotism or getting my best friend to squawk like a chicken. Rather, having the right attitude in the face of both

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MLPs: Sign of the Times

More convenience store chains like CST Brands are banking on master limited partnerships to improve their position in a widely-fragmented industry. By David Bennett, Senior Editor Acquisitions have always played a strategic role in the convenience store industry. Take for example CST Brands Inc., which last month entered into an agreement to acquire the convenience

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Leveraging QSRs in C-Stores

Foodservice veteran Dick Meyer shares lessons learned over more than two decades. By Dick Meyer, President, Meyer & Associates In 1993, I was blessed to begin my new consulting firm when the co-founder of Subway, Fred DeLuca, asked me to help them develop win/win development strategies with operators of c-store chains. Fred’s initial charter to

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Profiting With Poultry

C-store operators who put out a good quality chicken product might see their foodservice business fly higher. By Marilyn Odesser-Torpey, Associate Editor At the Arthur, Ill. location of Jack Flash Convenience Stores, chicken accounts for about 60% of foodservice sales, said John Herrmann, district supervisor for the 11-unit, Effingham, Ill.-based chain. The store also offers

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Fresh is Best

By emphasizing quality, variety and convenience, retailers have the opportunity to convince consumers to purchase more sandwiches rather than making them at home. By Marilyn Odesser-Torpey, Associate Editor When the quick-service provider Pret A Manger first introduced prepackaged sandwiches in its stores 10 years ago, the first thing the company had to do was communicate

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Cup O’ Competition

A quality coffee program and an array of condiments can differentiate your brew offering from the rest of the pack. By Marilyn Odesser-Torpey, Associate Editor Last year, 7.8 billion cups of coffee were served by commercial restaurants, the vast majority through fast-food channels, according to NPD Group market research firm. Of those cups, 4.7 billion

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Crafting Better Beer Sales

Millennials are the No. 1 consumers of craft beers, much to the delight of convenience stores that are growing their adult beverage business through specialty ale sales. By David Bennett, Senior Editor North Carolina’s capital city of Raleigh might have remained a beer backwater had it not been for the grassroots lobbying group Pop the

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Technomic Survey Reveals the Industry’s Top Coffee Programs

In a foodservice survey of 22 leading convenience store chains, Whitehouse Station, N.J.-based QuickChek was voted No. 1 by consumers for its coffee in both Overall Beverage Quality and Food Quality. In its 2014 survey, Consumer Brand Metrics: Convenience Stores, Technomic Inc., a leading food industry research company, asked respondents to identify the retail chains

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Teas Quench RTD Demand

With carbonated drink sales fizzing, ready-to-drink teas are satisfying customers’ thirst and c-store sales. By Howard Riell, Associate Editor As soft drink sales decline, customers continue to turn to iced teas and non-carbonated fruit beverages for healthful refreshment and exciting new tastes. Ready-to-drink (RTD) teas continue to lead growth among packaged beverages, something demographic findings

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Road to Lower U.S. Gasoline Prices To Take Brief Detour

By Brian Milne, Energy Editor for Schneider Electric. The U.S. gasoline futures contract dropped to a fresh low for 2014 mid-September that coincided with the shift away from summer specification gasoline to easier to manufacture fuel while the national average price for retail gasoline sunk to a seven-month low. The national average is down 5.1cts

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Details Emerge On Home Depot Security Breach

Months of security warnings reportedly preceded Home Depot hacking. More information has emerged on the Home Depot data breach, which the company confirmed on Sept. 8. The breach put as many as 56 million credit cards at risk—more than the 40 million affected by Target’s breach last year. Home Depot did not confirm the breach

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Fed Upholds Interchange Fee Ruling

The Fed announced it will not change debit card swipe fee rates. The Federal Reserve will not change the current interchange fee standard or fraud prevention adjustment, Credit Union Times Online reported. The Fed made the decision based on the results of a survey of debit card transaction costs, which is mandated by the Dodd-Frank

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Nisbet Oil Sites Add InOvationTV

Program will help improve fueling experience and “future proof” Nisbet Oil sites. The inOvationTV media platform continues its nationwide growth with the addition of new Nisbet Oil Co. sites in North Carolina. The inOvationTV media platform is a forecourt media program offered jointly by Wayne Fueling Solutions, a provider of fuel dispensing technology, and Gas

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Chuck Welz Named Kretek Southern Region Sale Director

Business development and retail chain growth will be key focus. Kretek International Inc., exclusive importer and marketer of Djarum and Cuban Rounds Cigars, Voodoo and EZ Cig e-vapor products, DjEEP lighters, Nuvino Wines, and VirMax male performance products, has named Chuck Welz as Southern Region sales director. Welz will report to Kretek Vice President of

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FOR ALL SEASONS

Whether it’s the dog days of summer or the hazy shade of winter, innovative promotions can help maintain frozen beverage sales all year long. By Howard Riell, Associate Editor Convenience store operators know customers seek cold and frozen dispensed beverages when the thermometer outside rises. However, what can c-stores to do promote sales when temperatures

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Walmart Enters C-Store Territory

Walmart’s prototype convenience store in Bentonville, Ark. reflects a shift  in strategy for the retailer, but will it be a game changer for the industry? By David Bennett, Senior Editor As vehicles navigate under the shiny white fuel station canopy, the eye goes immediately to the yellow columns designed to mimic the burst of petals

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For Beer, a “Perfect Storm” Benefits Some Brands, Threatens Others

Technomic finds momentum among smaller brands and categories and higher price tiers continues. Changing consumer taste preferences, varied levels of cost-consciousness and competition from spirits and wine are converging to re-shape the beer industry and its growth opportunities in 2014 and beyond. “It’s really a perfect storm scenario that’s creating opportunities for some beer marketers

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Cumberland Farms Awards 2014 Believe and Achieve Scholarships

The convenience store retailer has helped more than 900 students reach their dreams since the program’s inception. Cumberland Farms announced that 130 talented high school seniors from 11 states have been awarded Believe and Achieve Scholarships to help them attend college in the fall of 2014. Cumberland Farms’ popular scholarship program began eight years ago

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NCR To Help Retailers Integrate Apple Pay

“With Apple Pay, Apple has transformed mobile payments and will have an impact on the industry like never before,” says NCR spokesperson. NCR Corp. enables more than 485 million consumer transactions per day across retail, financial, travel, hospitality, and small businesses, globally. The announcement of Apple Pay is important to the industries NCR serves as

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