Seating Now Open for QuickChek Chain of the Year Dinner

The New Jersey chain will be honored Oct. 19 at the Fox Theatre in Atlanta. QuickChek, the New Jersey-based operator of 143 convenience stores, has been a model of consistency for nearly five decades and continues to be a shining example of the best the convenience store industry has to offer. For its ongoing commitment

Dunkin’ Donuts Welcomes Back Fall Flavors

Dunkin’ Donuts is counting down to fall flavors with a special promotion that will surprise lucky guests with $1000 cash. Dunkin’ Donuts has announced that its lineup of fall flavors will be returning to its restaurants nationwide no later than August 29. However, customers in Metro New York can already get their hands on their

Consumer-Centric Chinese Convenience Store

Lin Jia Convenience Store is working to provide consumers with an above-average convenience store shopping experience, and the company’s success in these efforts has resulted in substantial growth, as the company is now preparing to enter markets outside of China. Lin Jia Convenience Store, a Chinese retailer that focuses in customer service excellence and innovation,

The Evolution of Grocery Shopping

A number of trends are emerging that may be changing the face of grocery shopping. While the traditional grocery store hasn’t changed a great deal since the first supermarket was introduced in 1930, certain megatrends are emerging that have the potential to change grocery shopping forever, according to The Revolution of Grocery Shopping, the most

TravelCenters Sponsors GATS 2016

TravelCenters is offering some exciting incentives for drivers who attend GATS 2016. TravelCenters of America LLC, operator of TA and Petro Stopping Centers, is hosting and sponsoring a variety of exciting events at this year’s Great American Trucking Show in Dallas. TravelCenters is making sure that GATS 2016 is well worth the visit. The following

Convenience Delivered

Delivery service competition is heating up in Portland, Ore. Consumers in Portland, Ore. can now have convenience store items delivered to their doors within 30 minutes. According to a recent report from GeekWire, on Aug. 16, goPuff launched its delivery service in Portland, Ore. goPuff offers 30-minute delivery of over 3,000 c-store products, including snacks,

Americans Avoid Drinking Calories

Many Americans are seeking healthy swaps for their favorite foods and beverages in an attempt to cut back on caloric intake. As Americans continue to grow increasingly more health-conscious, many are seeking ways to achieve a healthy lifestyle, while also finding opportunities to indulge. According to a new Harris Poll survey, which was commissioned by

Alimentation Couche-Tard to Announce First Quarter 2017 Financial Results

Couche-Tard will discuss its financial results for the company’s first quarter of 2017 during a conference call on Aug. 30. On Aug. 30, 2016, Alimentation Couche-Tard Inc. will release its financial results for its first quarter of 2017. The company is now inviting analysts known to the corporation to send their two questions to its

CSD/NAG Idea of the Day: Candy Sizes

Today’s idea of the day: On all candy, bigger sizes are better because they bring better margin and higher sales. Especially when it comes to merchandising candy items at the front counter, always go with the bigger king-size bars and multipacks. From the customer perspective the price difference is negligible, but for the retailer, the

Growth Energy Discusses Impact of RFS

Growth Energy is confident that the EPA will see the benefits of the RFS. The Environmental Protection Agency is preparing to review the Renewable Fuels Standard, and the benefits of the program may be hard to overlook. Emily Skor, CEO of Growth Energy, issued the following statement in regards to the Renewable Fuel Standard’s (RFS)

The Power of a System

By Mel Kleiman, President, Humetrics Systems are designed to achieve consistency and predictability and can range from simple, paper-and-pen checklists to complex software programs. Do you have the needed hiring systems in place to ensure you consistently hire STAR* employees? Where are your checklists when it comes to recruiting, screening, selecting, onboarding, and employee retention

Do You Know…

By Mel Kleiman, President, Humetrics Why the applicant accepted or turned down your job offer? How the applicants feel about your hiring system and interview process? How many of the applicants who turned you down took another offer from someone else, and why? If you don’t know, how are you ever going to improve your

Not to be Taken Lightly

By Mel Kleiman, President, Humetrics Whether you’re hiring a V.P. or a an entry-level clerk, never take your hiring RoadtoSuccessdecisions lightly. Both you and the job applicant expect certain results from your agreement to work together and you’re both most likely to get what you want if you spell the following out up front: What

Get ‘Er Done?

By Mel Kleiman, President, Humetrics “Just get ‘er done,” may have its place, but it’s not during training. When you train for speed, whether it’s waiting tables or making sales calls, you hinder understanding and quality. Always train for process (not only the hows, but the whys as well) and, with experience, the speed will

Talent vs. Skills & Experience

By Mel Kleiman, President, Humetrics Used to be every employer preferred hiring for skills and/or experience; the thinking was one or both of these traits would help the new hire seamlessly fit into the new job. Today, however, in the wake of ceaseless technological change, it’s all about hiring for talent. So, what is the

“Help Wanted” Won’t Work

By Mel Kleiman, President, Humetrics Back in the day, print media recruitment advertising was a pretty-pricey proposition. You paid by the word, you paid extra for color, you paid for position. No wonder most ads were short and to the point. If you’re writing that same kind of ad for today’s Internet recruiting (via your

What is Your UEP?

By Mel Kleiman, President, Humetrics Your Unique Employment Proposition (UEP) is a list of the top 10 reasons STARS* should want to work for you. After all, if you don’t know why STAR employees should come to work for you, how on earth will those STARS know to apply? The easiest way to come up

The Cost of a Bad Hire

By Mel Kleiman, President, Humetrics What does it cost you if you hire a non-productive, disruptive employee who adds no value? What does it cost you if you hire an okay employee who does the job, but who is not exceptional, and only marginally helps to maintain value? What does it cost you if you

Want to be Known as a Great Place to Work?

By Mel Kleiman, President, Humetrics The best way to do it is to create a culture/work environment that makes you an employer-of-choice in your area. Another way to do it is to apply for the honor. Your local paper, your industry, accounting firms and national magazines love to make lists of “The Best Places to

John MacDougall/NAG Memorial Scholarship Winners Announced

The National Advisory Group awards four scholarships for the upcoming school year to children of NAG members. As the founder of Nice N Easy Grocery Shoppes, John MacDougall was a longtime supporter of the National Advisory Group (NAG). In his personal life, he was also a strong supporter of higher education. To remember John’s work

Dos Equis Kicks Off College Football Season with New Retail Program

A new retail program will help make Dos Equis the beer of choice during this year’s college football season. Throughout the college football season, Dos Equis, the Official Beer Sponsor of the College Football Playoff (CFP), will be running a comprehensive, 360° retail and on-premise program that will encourage consumers who are 21 and older

Thorntons Opens New Illinois Location

Thorntons will celebrate the opening of its newest travel center with a ribbon cutting ceremony and check presentation on Aug. 19. Thorntons Inc. has opened a new travel center at 24144 W. Eames St. in Channahon, Ill. In celebration of the new store’s opening, the company will host an official ribbon cutting ceremony and a

CVS Introduces a New Way to Pay

It is now easier than ever to pick up prescriptions, make payments and earn loyalty rewards at CVS. CVS is streamlining the checkout process both at the front of the store and at the pharmacy with the introduction of its new mobile payment platform. According to a recent report from Fortune, CVS has launched the

Generational Differences in Dinner Preferences

Millennials’ desire to personalize their food has led them to prefer preparing their dinners at home. A new generational study from The NPD Group has revealed that dinner is the one meal that exemplifies the differences between generations, as each generation seems to have unique motivations, needs and wants when it comes to dinner. Millennials,

Phillips 66 to Accept Chase Pay

Phillips 66 customers now have a more convenient way to pay at the pump and for in-store purchases at Phillips 66, Conoco and 76 branded locations. A new multiyear agreement between JP Morgan Chase and Phillips 66 will now enable Phillips 66 to accept Chase Pay at its Phillips 66, Conoco and 76 branded locations