Will Fewer Employees Become the Norm?

In the pursuit of efficiency, c-store operations are changing. But, is it for the better? By Fran Duskiewicz Near where I live, the Target and Walmart stores have installed self-checkout sections with scale scanners, payment systems and bagging units available 24 hours a day.  They’re always busy and customers seem comfortable with the process, handling

The Art of Negotiation

Many convenience stores that rely on vendors to supply their retail operations know there’s some give-and-take involved when it comes to relationship building. By Howard Riell, Associate Editor Part of running a profitable c-store business involves effectively negotiating supply contracts and employing solid direct store delivery (DSD) management. Both require experience, a command of a

Why Do Your Employees Think You’re Rich?

Most of your store personnel are unaware of just how much money it takes to operate your business. By Mel Kleiman While your reality may be otherwise, your people probably think you’re rolling in dough simply because you write their paychecks. On top of that, you own your own business, drive a nice car and

Filling a Gift Card Niche

Gift cards come in many varieties, providing convenience stores the flexibility to generate more sales. By Jeffrey Steele, Contributing Editor Technology is increasingly impacting the way convenience stores sell gift cards. As a result, c-store retailers are changing their marketing approach to meet this merchandising metamorphosis. Specifically, the technology that’s spurring a new era within

Probing Scan Data

Convenience stores are analyzing scan data to better determine what items to carry, how to optimize penny profit, improve promotions and target customers more effectively. By Lisa White, Contributing Editor For 17 of John Tomlinson’s 19 years as director of merchandising and purchasing for Duchess Shoppe, he relied on sales rep data to determine what

Summer Hope Dashed as Gasoline Supply Swamps Market

Fuel marketer intelligence: supply chain dynamics to retail fuel prices. By Brian Milne, Editor, Schneider Electric Gasoline futures swung to a five-month low of $1.2760 gallon in ending July business before paring the decline on technical-driven short covering ahead of the August contract expiration, with the low plumbed during peak seasonal driving demand in the U.S.

McDonald’s Goes High Tech

Labor costs may be cut in U.S. McDonald’s restaurants, as the chain has plans to rollout high tech stores that allow customers to order via tablets and self-service kiosks. McDonald’s Corp. has announced yet another initiative to help boost its U.S. sales, but this new project is a bit more intricate than a revamp of

Dunkin’ Donuts Expands its Delivery Service

Dunkin’ Donuts brings delivery to New York City. Dunkin’ Donuts has announced that the Dunkin’ Delivery will soon be tested in select areas in New York City, including parts of Brooklyn and Manhattan. The Dunkin’ Delivery service will be offered through DoorDash, and will make it even easier for people to run on Dunkin’. Brooklyn

7-Eleven Launches a Flavorful Promotion

7Rewards members can now receive a free bag of 7-Select chips with the purchase of a 7-select beverage. Through its latest promotion, “One Million Chip Free-For-All,” 7-Eleven Inc. will be giving away one million single-serve bags of 7-Select chips through Sun., Aug. 7. 7Rewards members can purchase any 7-Select bottled beverage and scan the 7-Eleven

Core-Mark to Release Second Quarter 2016 Earnings

Core-Mark will host an investor call, following the release of the company’s second quarter financial results. Before the market opens on Tues. Aug. 9, 2016, Core-Mark Holding Co. Inc. will release its earnings for the second quarter ending June 30, 2016. Core-Mark has also announced that it will host an investor call later that morning

Kroger Announces Second 2016 Nationwide Hiring Event

Kroger’s continued growth has created a number of job openings across the country. The Kroger Co. is once again holding open interviews in its stores nationwide. On Tues., Aug. 9, job-seekers are invited to visit their local Kroger store for an interview, with no appointment necessary. Additionally, Kroger has now made applying online even easier

Bolla Oil Partners With NCR

Bolla Oil is creating a luxurious customer experience, using technology provided by NCR. Bolla Oil Corp. has officially chosen NCR as the company’s technology partner. Through this partnership, NCR will assist Bolla Oil in providing customers with a smooth, hassle free shopping experience. Bolla operates convenience stores across the New York City, Long Island and

Thorntons Participates in Community-Wide Lemonade Stand

Thorntons partnered with Lemonade for Life to help support families dealing with Type One diabetes and pediatric cancer. On Sat., July 30, 2016, Thorntons partnered with Lemonade for Life to host the first community-wide Lemonade Stand fundraiser. The event, which ran from 11 a.m. through 3 p.m., was held at 13 Thorntons locations across Louisville,

Kellogg’s Launches Promotion for Convenience Channel

Kellogg’s has launched an exciting, Olympics themed promotion in the convenience store channel. The Kellogg Co. is bringing the excitement of the 2016 Summer Olympics to convenience stores with the new Kellogg’s Win Gold promotion. “The spirit of the Olympics is contagious,” said Gavin Bowyer, senior director of morning foods and bars. “The ceremonies, the

Mars Inc. Mourns Forrest E. Mars Jr.

Forrest Mars Jr., businessman, philanthropist, visionary and family man, has passed away. Mars Inc. has announced that Forrest Mars Jr. passed away on July 26, 2016, at the age of 84. Mars Inc. and associates are filled with sadness at his passing. Mars was: A businessman, who together with his brother John and sister Jacqueline,

Massachusetts Makes Equal Pay Mandatory

A new law requires that men and women be paid equally for comparable work in Massachusetts. On Mon., Aug. 1, 2016, during a Statehouse ceremony, Massachusetts Republican governor Charlie Baker signed a pay equity bill into law. According to a report from CBS Boston, the new law, which will take effect July 1, 2018, requires

Trend Watch — From Fresh Fruit to Renewable Fuel

Sustainability is on trend from what customers put in their bodies to what they put in their vehicles. By Jon Scharingson, Renewable Energy Group Inc. Think about one of the biggest trends in the convenience store industry: the addition of fresh and healthy food options. Now I’m going to tell you how that is related to your

EMV – A Journey to Learn From

The c-store industry isn’t the only one struggling to roll out EMV. By Ed Collupy Clearly there are more places where your EMV (Europay, MasterCard and Visa) chip card is being accepted, but there is still quite a road to travel before it is fully implemented. Convenience petroleum retailers aren’t alone with so few stores

Beefing Up Foodservice Sales

While burgers, sausages and brats have long been c-store staples, you can dress them up so they’re your next foodservice stars. By Marilyn Odesser-Torpey, Assistant Editor At Rutter’s Farm Stores, purists can get their hamburgers and cheeseburgers au natural. But the York, Pa.-based c-store chain did not become a foodservice destination by playing it safe.

Boosting Bakery’s Bottom Line

Just labeling offerings “low sodium” or “low fat” doesn’t cut it anymore as a growing number of consumers look for simple, wholesome and recognizable ingredients in bakery items. By Marilyn Odesser-Torpey, Assistant Editor To gain consumers’ trust, you have to tell them what they want to know. According to the Bellevue, Wash.-based trend-tracking company the

The Awesome Power of Inventory

By Bill Scott, President, StoreReport LLC It was in the summer of 1984, 32 years ago, a time that preceded the commercial use of the Internet; when Microsoft Windows, Networking, Powerpoint, the World Wide Web, Web Browsers, E-mail, J-Peg images, Broadband, Google, Wi-Fi and “Keeping Up with the Kardashians” were yet to materialize. My newest

Scotsman Ice Announces New Vice President of Sales and Marketing

Scotsman has hired an individual with an impressive foodservice background to serve as the company’s new vice president of sales and marketing. Scotsman Ice Systems has hired Nick Mirkovich as the company’s new vice president of sales and marketing. In his new position, Mirkovich is now responsible for managing sales through distribution, key chain and

Kitchen Helpers

Before investing in foodservice equipment, convenience store operators must consider tangibles such as flexibility, return on investment, market demographics and menu offerings. By Howard Riell, Contributing Editor Purchasing, operating and maintaining foodservice equipment is becoming increasingly important for convenience stores, making experience, expertise and careful management essential. All of the factors that go into an

Cigars Still Burn Brightly

Despite changes in tobacco regulations, convenience stores continue to cash in on this popular consumer product.     By Anne Baye Ericksen, Contributing Editor For convenience stores, tobacco products remain the top sales driver despite significant alterations and protective measures tacked on to national, state and local regulations. While cigarettes have almost always been the target of

Candy Innovation Goes Sour

Non-chocolate trends include gummy and sour varieties, as well as a new focus on mouthfeel and texture. By Erin Rigik Del Conte, Senior Editor The National Confectioners Association (NCA) found that the overall confections category grew 3.2% in 2015. Non-chocolate confection sales increased 3.7% with fruity candy, gummies, sour candies and breath fresheners leading the

css.php