Diesel Prices Dip Below $2

Diesel enjoys new price lows not seen since 2005. The U.S. Energy Information Administration (EIA) on Feb. 17, noted that for the first time since Feb. 14, 2005, the average U.S. retail price for on-highway diesel fuel had fallen below $2 per gallon. The price currently sits at $1.98 per gallon. The last time the


Sweets & Snacks Expo To Discuss Future of Retail Innovation

Three sessions will explore how technology is reshaping the strategy for products, trends innovation and more. Experts from the Consumer Electronics Show, produced by the Consumer Technology Association (CTA), Canadean, and the Center for Advancing Retail & Technology will each present to Sweets & Snacks Expo attendees on the latest advancements taking place in retail.

How Sweet Baked Goods Are Set To Grow

On-the-go snacking trend helps drive purchases of mini and single-pack indulgent sweet baked goods. “Sweet Baked Goods: U.S. Market Trends,” a report by Packaged Facts, discusses how consumers generally eat sweet baked goods to indulge in a treat, with younger people in particular continually seeking out new exciting tastes and indulgent experiences. Increasingly however others

Are You Doing the Right Things in the Best Possible Way?

By Mel Kleiman, president, Humetrics As the old saying goes: “You cannot do more with less.” In other words, instead of cutting this and trimming that, look at doing it better or differently. Ask: “Are we doing the right things,” and, if we are, “can we do them another faster/better/cheaper way?” Creative problem solving is

First Things First

By Mel Kleiman, president, Humetrics As I see it, some of the biggest wastes of any organization’s time and resources are: The flood of incoming, unimportant email Meetings over 60 minutes long Firefighting (reacting to events that seem like emergencies) To avoid falling into to these distracting traps, come up with a list of the

What Is The Worst Mistake You Can Make?

By Mel Kleiman, president, Humetrics Not doing everything in your power to make sure you and your managers are great coaches is the worst business mistake you can make. Although not everyone can be a great leader, most of us can be great coaches. A great coach knows how to pick the best players, find

Why Innovation Is So Important

By Mel Kleiman, president, Humetrics What got you here will not keep you here or take you to the next level. If you’re not changing and evolving, the world is going to pass you by. Of the three giant retailers that were startups in 1961, K-Mart is not even in the 2015 list of Top

Are You Focused on the Right Things?

By Mel Kleiman, president, Humetrics Where is your focus? Is it on staving off the impacts of the economy and/or the competition instead of on what you can do to improve the experiences of your customers and your employees? If so, to really get ahead of the game, I suggest you focus on the latter —

The Dos and Don’ts of Internet Job Postings

By Mel Kleiman, president, Humetrics While this is not an endorsement for the Indeed job board, they just issued a set of guidelines I encourage everyone to use when posting your firm’s job openings online… “Indeed is the number one job site in the world and the recruitment tool of choice for all kinds of

Values vs. Culture Fit

By Mel Kleiman, president, Humetrics Often, interviewers try to determine how well an applicant would fit the existing corporate culture by asking questions like: “Are you willing to work late hours?” “Do you prefer to be part of a team or to work independently? Is it important to you to have a private work space?”

How to Pump Up Profits

By Mel Kleiman, president, Humetrics Trying to cut costs and/or services to increase or maintain profitability is a common, but mistaken strategy. Yes, there probably is fat that can be trimmed and we need to look at every line item expense, but if you compromise the customer and/or employee experience, you threaten the viability of

How to Formulate Success

By Mel Kleiman, president, Humetrics While you probably do extensive recordkeeping to track how well your team meets customer service standards and goals, I doubt you track how well you are doing when it comes to taking care of your internal customers — your employees. What are you doing to ensure they keep coming back

Discount C-Store Planned for Niagara Falls

Seneca Nation has proposed a new project that has some c-store owners up in arms. Some mixed feelings are being expressed by small business owners in Niagara Falls, N.Y. as plans for a new Seneca convenience store have been announced. According to a report from Time Warner Cable News, Seneca Nation plans to open a

Parker’s Opens a Drive-Through

Parker’s 43rd location is the first of its stores to feature drive-through foodservice. Claxton, Ga. is now home to the newest Parker’s convenience store. This new location, located on Hwy. 301 at 3 N. Duval St. and features the company’s first ever drive-through location. The new location is the company’s 43rd convenience store and the first to

BW Gas & Convenience Appoints New Vice President of Construction and Maintenance

Brookwood Financial Partners has chosen a seasoned industry veteran. Dennis Darveau has joined Brookwood Financial Partners LLC as vice president of Construction and Maintenance for BW Gas & Convenience Holdings LLC. BW Gas & Convenience, an affiliate of Brookwood, owns and operates gas stations with convenience stores in selected regions of the U.S. Brookwood intends

How CVS’ Decision To Stop Selling Tobacco Is Impacting Customers

While 43% are “neutral” toward the decision, some 33% disagree with the drug store chain’s choice to stop selling tobacco products. CVS stopped selling cigarettes in the fall of 2014, but how has the decision impacted smokers? V2, a brand of electronic cigarette and vaporizer products, released the results of a commissioned study examining the

How Rutter’s Ranks Among Private Pennsylvania Companies

Central Penn Business Journal recognizes Rutter’s in 2016 list. Rutter’s has once again earned the No. 3 rank on the Central Penn Business Journal’s 2016 list of Top 100 Private Companies in central Pennsylvania. Every year since 2005, the York, PA-based retailer has ranked in the top ten 100 Private Companies in Central Pennsylvania according

7-Eleven Partners With Jones Soda on New 7-Select Carbonated Beverages

The new premium, private-brand carbonated beverages crafted by Jones Soda to be offered in five flavors. 7-Eleven Inc. and Jones Soda Co., a premium beverage company, have partnered to create 7-Select-brand premium sodas crafted by Jones, the first premium carbonated beverage in the 7-Select private brand lineup. The premium, carbonated beverage brand is available in

Kum & Go Debuts Market Place Prototype Store

Market Place location opens in Johnston, Iowa, and Kum & Go has plans for 28 additional locations to follow in 2016. Kum & Go introduced its newly rebuilt convenience store in Johnston, Iowa on Thursday, Feb. 18 at 6a.m. Located at 5225 NW 86th Street, the new c-store is a 6,000+-square-foot Marketplace design prototype with

What’s Driving Retail Sales in 2016?

Technology is rising to the top of the list of influences on the current retail market. A new market brief from Synchrony Financial has revealed the top 10 trends that are expected to impact retail sales in 2016. The retail environment is in a constant state of change, and in addition to consumer and retailer

Retailers Name Data Security Top Priority

A special report from Boston Retail Partners has revealed the impact of security breaches on retailers. A new report from Boston Retail Partners (BRP) has revealed that the threat of data security breaches is consuming retailers’ resources. 53% of retailers are planning to implement EMV compliance (Europay, MasterCard and Visa) within the next 12 months;

QuickChek Named To Best Places to Work List

Offering its employees impressive benefits and providing exemplary customer service has earned QuickChek a spot on the list of the Best Places to Work. The weekly business journal NJBIZ has named QuickChek Corp. as one of the “Best Places to Work in New Jersey” in 2016. This is the sixth time in the past seven

Alon Brands Rewards Clean TEAM Top Performers

Clean TEAM leaders are being rewarded for their quality management skills and strengthening store performance. An awards ceremony was held recently to celebrate the sixth year of Alon Brands’ Clean TEAM program, which was established in 2010 by Alon Brands, Dallas-based supplier and marketer of ALON fuels and the largest licensee of 7-Eleven in North

Should Pennsylvania C-Stores Be Allowed to Sell Alcohol?

Some of the terminology in the state law against the sale of beer and fuel by the same business may be up for debate. The state of Pennsylvania currently bans the sale of alcohol in “locations, places and properties” that also sell liquid fuel and oil, meaning that convenience stores in Pennsylvania are currently not

Amazon Offering One-Hour Food Delivery In San Diego Market

Customers can track orders on their phone and order alcohol to boot. Amazon just took convenience to a new level. On Feb. 16, the company announced that one-hour meal delivery would now be available for San Diego members of its Prime Now service. Beginning last fall, Amazon was offering one-hour deliveries in San Diego for