Honey Farms Integrates With OpenStore by GasBuddy

“We can see what our customers need and want, and now have the ability to quickly react to those changing needs,” says Honey Farms’ executive vice-president. Honey Farms Inc., with 36 locations in Massachusetts and New Hampshire, officially rolled out OpenStore earlier this month, and the free Honey Farms Inc. mobile app is worth the


Are Your Restrooms Ready?

From mystery shoppers to checklists, creating benchmarks for employees and evaluating their success can curb customer complaints. By Erin Rigik, Associate Editor. A Harris Interactive survey compiled in 2011 revealed that 94% of U.S. adults would avoid a business in the future if they encountered dirty restrooms.  And with foodservice infiltrating convenience stores at a


Industry Insights on Managing Your Managers

The Convenience Store Decisions case study series examines how experts in and around the industry identify and overcome challenging operating scenarios. By John Lofstock, Editor. Sometime late last year I sat down with several members of the Convenience Store Decisions Editorial Board looking for new ideas that could help our readers think outside the box


New Austin 7-Eleven Franchisee’s American Dream

A photo-op with vice president Dan Quayle changed Phuong Duong’s life.             New 7-Eleven franchisee Phuong Duong ‘s journey to become an independent business owner may be longer than most, beginning almost 30 years ago in war-torn Vietnam and a treacherous boat ride to Malaysia in 1985 with her parents and two siblings. By way


President Obama Calls For Minimum Wage Hike

Proposes upping minimum wage to $9 per hour in State of the Union address. In his State of the Union address last night, President Obama called for a raise in the minimum wage from its current $7.25 to  $9 per hour. In addition, he proposed raising the tipped minimum wage — made by tipped employees,


NACS Announces The Fuels Institute

The Fuels Institute is an independent think tank founded and managed by NACS. NACS this morning announced the formation of The Fuels Institute, a non-profit, research-oriented think tank dedicated to evaluating the market issues related to consumer vehicles and the fuels that power them. “Our industry sells 80% of the fuel purchased in the country,”


Haslam Returns To Helm Of Pilot Flying J

Cleveland Browns’ owner returns to his former post in the c-store/travel center industry.  Having recently put new leadership in place at the Cleveland Browns, Jimmy Haslam is set to return to the helm of his family-owned company, Pilot Flying J, in Knoxville, Tenn, Cleveland.com reported. Haslam will regain his position as CEO of the company


Millennials Contradict Slacker Stereotype

Gen Y showing more intensity and resiliency in job search, Snagajob data finds. Millennials are proving more ambitious in their job searches, re-engaging at a faster rate and applying for more jobs compared to older job seekers, according to Snagajob, America’s largest hourly employment network for job seekers and employers. Snagajob, which hosts more than


Parker’s Hires Jeff Bush as Director of Fuel Services

“Jeff’s military background, commitment to excellence and attention to detail make him an excellent addition to the Parker’s team,” says Parker’s CEO. Parker’s recently hired Jeff Bush as Director of Fuel Services. In his new position, Bush is responsible for overseeing fuel logistics, pricing strategies, supply costs and supplier negotiations. He previously served as business


Basic, Necessary, Affordable Business Insurance

Whether it’s a fire, a natural disaster or protecting yourself from slip-and-fall lawsuits, convenience store operators must have the proper coverage to protect their investments. By Mark E. Battersby, Contributing Editor. Can any convenience store chain, franchisee or independent gasoline marketer withstand the financial hit of a fire that results in a two-month shutdown of


Industry Awaits Delayed Swipe Fee Ruling

At presstime, Tuesday’s expected ruling on the proposed swipe fee settlement by the U.S. Court of Appeals for the Second Court has not yet been issued. The ruling is part of a series steps before the $7.2 billion proposed settlement can take effect. The proposed settlement was announced on  July 13, 2012, and received preliminary


Elliott Management Makes Nominations To Hess Corp. Board

$21.5 billion private investment firm urges strategic and operational review. Elliott Management Corp. recently sent a letter to shareholders of Hess Corp., urging them to elect at the Company’s 2013 Annual Meeting the following slate of five independent directors to the Board: Rodney Chase – Former Deputy Chief Executive, BP plc Harvey Golub – Former


Meat Snacks Go Gourmet

Innovative flavors and new packaging target female and young snackers. By Marilyn Odesser-Torpey, Associate Editor. Manufacturers are finding other ways to woo women into choosing their products over chips and cookies when mid-day hunger pangs strike. One way is by emphasizing the snacks’ “better-for-you” attributes. Oh Boy! Oberto retooled its recipes to make them all-natural,


Tedeschi Food Shops Honored By Social Media Award

Tedeschi responds to CSD’s first annual social media awards. Tedeschi Food Shops noted it is honored to be the recipient of the Convenience Store Decisions’ Facebook Growth Award. The Tedeschi Food Shops Facebook Fan Page grew 1,663% in 2012. “Serving and delighting our customers is our passion. Social media allows us to engage our customers


MAPCO, U.S. Postal Service Partner

“The business partnership we’ve established with MAPCO is a real win for the community,” says USPS spokesperson. Mailing a letter in Memphis just got easier. MAPCO convenience stores recently teamed with the U.S. Postal Service (USPS) to offer four new contracted postal units in Memphis, the Memphis Business Journal reported. The units aim to provide


Susser Provides Fourth Quarter Results

Analyst day set for March 21 in Houston. Susser Holdings Corp. and Susser Petroleum Partners LP have provided partial operating results for the fourth quarter and full year 2012. For the fourth quarter of 2012, Susser Holdings expects to report: • Same-store merchandise sales growth of approximately 5.8%, compared to growth of 5% for the year-earlier


Empire Petroleum Acquires Besche Oil Co.

“The Besche Oil acquisition illustrates Empire’s continued ability to exercise on our growth plans, especially in our local market,” says Empire’s CEO. Empire Petroleum Partners LLC has acquired the fuel distribution rights of The Besche Oil Co., a Waldorf, Md.-based distributor that supplies branded and unbranded fuel to gas stations throughout Eastern Maryland. The addition

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Record Growth For Kum & Go

In biggest-ever expansion, Kum & Go built 43 stores in 2012. It was a banner year for Kum & Go. In 2012, the privately held convenience store chain built a record 43 new stores in nine states—more than double its previous record of 21 new stores in 2009. The chain’s total reach is now 430


Mutual Oil Co. Sells 19 Gas Stations

The wholesale assets were purchased by a number of buyers, including Alliance Energy LLC, regional jobbers and individual store operators. Matrix Capital Markets Group Inc. has announced the successful sale of 19 gas station and convenience store wholesale assets for Mutual Oil Co. Inc. The wholesale assets have been sold to multiple buyers, including Alliance


7-Eleven Aids Last Minute Shoppers

From batteries to gift cards, shoppers can find what they need at 7-Eleven, where the doors are open all holiday season. The holiday season is bookended by two frenzied shopping periods. The first one begins with Black Friday, Cyber Monday and even Thanksgiving Day itself—the new Gray Thursday as some have called it. This year


Lehigh Gas Acquires Express Lane

The acquisition helps Lehigh achieve expansion beyond its core geographic footprint in the Northeast and gain property in a highly-trafficked metro market, says Lehigh CEO. Lehigh Gas Partners LP (LGP) has completed the acquisition of Express Lane Inc. of Lynn Haven, Fla., including Express Lane’s 45 motor fuel sites in the Florida “panhandle” region. The


Murphy Oil Teams With Walmart To Build Over 200 Fuel Stations

Construction process to span three years. Murphy Oil Corp.’s wholly-owned subsidiary, Murphy Oil USA Inc., has entered into an agreement with Wal-Mart Stores Inc. to provide access to more than 200 new locations within its core market area, covering the Midwest and Southeastern U.S. Under the terms of the agreement, Murphy USA will have the

Wendy Hamilton (center), representing Pilot Flying J, meets with Wreaths Across America founders Karen Worcester (left) and Morrill Worcester (right) at the rally before the annual wreath-laying ceremony.

Pilot Flying J Donates $100,000

Honors military veterans through Wreaths Across America. This holiday season, hundreds of thousands of wreaths were placed on the tombstones and memorials of the nation’s fallen heroes thanks to Wreaths Across America (WAA). With the help of professional drivers and customers across the nation, Pilot Flying J was proud to contribute $100,000 to the WAA


Parker’s Opens New Convenience Store

Rincon, Ga.’s new 4,500-square-foot Parker’s c-store features a gourmet coffee bar, fountain soda with Chewy Ice, fresh-brewed iced tea and a full selection of snacks and drinks. Parker’s, a nationally-recognized convenience store leader, has opened a new state-of-the-art store in Rincon, Ga. in response to customer demand. The 30th Parker’s location, located at the site


Susser Opens New Stripes Stores

Management to ring opening bell at the NYSE Today to celebrate Susser Holdings’ move to the big board. Susser Petroleum acquired four newly constructed Stripes convenience stores from Susser Holdings Corp. yesterday, in addition to four stores previously acquired during the month of November.  The total cost to Susser Petroleum to acquire these eight stores