C-Store Driven Out of Business by High Swipe Fees

Is the prevalence of credit and debit card payments driving small businesses into the ground? In mid-May, Quechee Mobil Mart was forced to close its doors for good, as it filed for Chapter 7 bankruptcy status, and store-owner Sheryl Trainor has laid the blame on credit and debit card acceptance fees. According to a recent

Loyalty Programs Drive Traffic

New data has revealed that return on loyalty programs is now higher than ever, but many loyalty programs are not as effective as they could be. Bond Brand Loyalty has released the 2016 Bond Loyalty Report, its sixth annual consumer loyalty report. Data collected in the report has revealed that a growing number of consumers

Core-Mark Acquires Pine State Convenience

A recent transaction between Core-Mark and Pine State Trading Co. is expected to improve Core-Mark’s financial outlook for 2016. Core-Mark Holding Co. Inc. has officially closed on its purchase of Pine State Convenience. According to a report from StreetInsider.com, Core-Mark now owns the Pine State Convenience division of Gardiner, Maine-based Pine State Trading Co. The

Rutter’s Sponsors Newly Announced Film

Rutter’s has donated $10,000 to the production of a film that features a Central Pennsylvania little league team. A new film featuring a Central Pennsylvania little league baseball team may feature one popular convenience store brand. According to a recent report from Central Penn Business Journal, Rutter’s Farm Stores has announced plans to purchase a

Casey’s General Stores Reports Record Earnings for Fiscal Year 2016

The opening of a second distribution center and the launch of the company’s new mobile app, among other factors, contributed to significant earnings for Casey’s in the recently ended fiscal year.  Casey’s General Stores Inc. has released data on the company’s financial standings, which have revealed that the company encountered substantial growth during the recent

Parker’s Hires New Inventory Control Lead

One former U.S. Marine Corps supervisor will now serve as Parker’s inventory control lead. Brian McClure will now be responsible for conducting inventory audits at all Parker’s locations, in his new position as the company’s new inventory control lead. A former supervisor in the U.S. Marine Corps, McClure excels at directing others to complete tasks

Thorntons Announces New Store Opening

Thorntons has invited the Blue Island, Ill. community to participate in the celebration of its newest store location. On Friday, June 10, Thorntons Inc. will open the doors of its newest convenience store location in Blue Island, Ill. In celebration of the new store opening, an official ribbon cutting ceremony will be held, along with

Greed Could Be Killing Our Industry

By Bill Scott, President, StoreReport LLC Every now and then I get a request from a vendor that wants to know how their products are selling in our customers’ stores. I don’t mind providing that information. It’s a simple task and if the short amount of time I spend helps our customers, then all the

Plaid Pantries Appoints New President

Plaid Pantry has promoted one of its own board members to the position of company president. Jonathan Polonsky has been appointed by the Board of Directors of Plaid Pantries Inc. to the position of president and chief operating officer, effective immediately. Polonsky assumes his new position after being promoted from his previous position of chief

goPuff Convenience Delivery Service to Enter New Markets

goPuff has raised an impressive sum of venture funding as the start-up delivery service gains popularity. The new on-demand convenience store delivery service, goPuff, has announced its intention to expand into new markets. The company recently acquired an $5 million in venture funding from company investor Anthos Capital, bringing goPuff’s Series A investment round total

Walmart Seeks to Set Itself Apart from Grocery Competition

Walmart redesigns produce aisles and bakery departments as a strategy to drive traffic. Walmart is revamping its grocery department in an attempt to attract more consumers with greater variety. According to a report from USA Today, a growing number of Walmart stores are dedicating entire walls to organic produce, gourmet cheeses and fresh sushi. This

Western Refining Looks to Acquire Northern Tier Energy

Western Refining seeks to acquire 260 c-store locations by purchasing Northern Tier Energy. Western Refining has announced plans to acquire Northern Tier Energy (NTI), and the company is now seeking financial means to complete the transaction. A report, published May 18 by the El Paso Times, revealed that Western Refining have requested funds from several

Hershey Appoints New Chief Operating Officer

Hershey promotes from within to name new chief operating officer. Michele Buck has been promoted to the position of executive vice president, chief operating officer of The Hershey Co., effective immediately. Buck will continue to report to CEO and chairman of the Board John Bilbrey. Buck, age 54, brings more than 25 years of consumer

7-Eleven Acquires C-Stores from CST Brands

7-Eleven has finalized the purchase of 79 c-stores from CST Brands. 7-Eleven Inc. has announced the finalization of its acquisition of a number of stores from CST Brands Inc. The previously disclosed agreement stated that 7-Eleven, which has been increasing its merchandise capabilities and expanding its store network in North America, will be purchasing 79

Seven & I Holdings and Couche-Tard Eye CST Brands

A number of big name convenience retailers have expressed interest in purchasing CST Brands in hopes of growing their own companies. As low profit margins sweep the nation, convenience stores across the nation move toward consolidation to find savings by growing their companies. Thus, some of the country’s biggest convenience chains are moving in on

Workplace Conflict?

By Mel Kleiman, President, Humetrics According to recent reports, managers spend over 35% of their time dealing with workplace conflict. So, once it’s begun, how do you stop the wars between workers? Here’s a suggested method: Bring the conflicting parties together. Never meet with them separately. Let each person tell his or her side of

If You Could Only Get One Thing Done Today, What Would it Be?

By Mel Kleiman, President, Humetrics I don’t really care what your answer to this question is, and I am not going to suggest any answers. The power is in the question itself. Not just this question, but any question that challenges the way we work, the way we think, the way we act and the

Experience or Talent?

By Mel Kleiman, President, Humetrics Skim through online job ads and you’ll find about 95% of them have one word in common: “Starting wages based on experience…” “Looking for experienced, energetic servers and kitchen staff…” “We are currently seeking an experienced office assistant…” Why is it that experience is so often our number one criteria?

Loblaw Considers Sale of Fuel Sites

Loblaw is looking to attain a strategic buyer for its fuel sites in an attempt to elevate company value to its customers. Loblaw Cos. Ltd. has announced the completion of its strategic review of its gas bar operations. According to a report from the Montreal Gazette, Loblaw has announced plans to engage potential buyers for

Lawson Convenience Chain Looks to Expand in U.S. Market

Lawson may be following in the footsteps of 7-Eleven, as the company has announced plans to expand overseas. Japan’s second largest convenience store operator, Lawson Inc., has announced plans for expansion into the U.S. market, as the company increases its overseas expansion efforts. A report from The Japan Times stated that the chain has set

U.S. Representative Leonard Lance Participates in NACS In Store Program

The NACS In Store program continued on June 1, as another U.S. Representative spent the day serving in a local convenience store. As a part of the National Association of Convenience Stores (NACS) In Store program, U.S. Representative Leonard Lance of New Jersey spent the morning of June 1 getting acquainted with members of the

Pilot Flying J Becomes a Summer Travel Stopping Destination

Upgraded amenities and a new variety of meal options will attract increased traffic to Pilot Flying J this summer. Pilot Flying J is has launched special summer discounts and an expanded variety of menu items to offer the perfect stopping place for this summer’s record number of travelers. A recent survey from AAA has revealed

Ricker’s Offers Fee-Free ATMs

Ricker’s is helping to save its customers’ money by offering free ATM cash withdrawals. Ricker’s Convenience Stores has announced that it will now offer free ATM cash withdrawals at its convenience locations. According to a report from NACS, customers at all 56 Ricker’s locations can now make feeless cash withdrawals, regardless of where they bank.

Emotion and Logic

By Bill Scott, President, StoreReport LLC Recently, I posted a link to an article regarding the effects Amazon has had on retailers. Many of you will suggests that Amazon has had little effect on the convenience store industry. On its surface I would agree… kind of. But I would also append that remark with the

CITGO Combats Muscular Dystrophy

2016 marks the 30th year of the partnership between CITGO Petroleum Corporation and the Muscular Dystrophy Association (MDA). Over the past 30 years, the partnership has raised nearly $200 million for the nonprofit health organization. In January 1986, CITGO partnered with MDA, and the company is now the organization’s largest corporate sponsor. CITGO and its