CustomerServiceLarge

U.S. Companies Miss The Mark On Needs Of Aging Customers

Some 25% of survey respondents can’t find products geared towards their special nutritional needs, Nielsen report finds. Nielsen’s latest study, which looks at the aging consumer, found that companies completely miss the mark when it comes to engaging and catering to the needs of aging consumers. This disconnect could mean the loss of a huge

acquisition

Greencore Group Acquires Lettieri’s

“Both the Lettieri’s acquisition and the capital investment into Jacksonville deepen our manufacturing capability,” says Greencore CEO. Greencore Group plc has acquired Lettieri’s LLC. Lettieri’s is a manufacturer of food to go products for the U.S. convenience store channel. It operates from a modern, purpose-built facility in Shakopee, Minn. and employs approximately 130 staff members.

incomm

Rezzcard And InComm Partnership Allows Rent Pay At Retail

Cashtie API enables property management companies to offer cash payment option to tenants. InComm, a prepaid product and transaction services company, announced that Rezzcard, a New Jersey-based rent payments and mobile communications company focused on serving the needs of tenants and families in affordable housing communities, is integrating Cashtie into their payment system. The Cashtie

sheetz

Wawa And Sheetz Support Commissioning of USS Somerset

Free box lunches will feature popular items from each company’s menu. Wawa Inc. and Sheetz, two of country’s finest convenience store retailers, are teaming up to provide more than 5,000 lunches to attendees at the Commissioning Ceremony of the USS Somerset in Philadelphia on March 1. “This is an enormous enterprise that would not be

phillips66

Online Calculator Shows Instant Fountain Savings

Convenience Store Alliance now offers complete fountain package to help independent retailers save money. Phillips 66’s branded retailer buying program, Convenience Store Alliance (CSA), released an online calculator that shows savings potential on CSA’s Fountain Freedom program, a package offering independent operators chain store pricing on soda fountain syrup, carbonation solutions, equipment and financing. While

Moneystacks

Quik-E Foods Partners With March Networks

March Networks Solution helps Quik-E Foods reduce shrink. Quik-E Foods of Lynchburg, Va. is upgrading to March Networks’ next-generation retail solution for enhanced security and loss prevention. March Networks is a global provider of intelligent IP video solutions. The March Networks solution integrates high-quality video, audio and transaction data to combat point-of-sale (POS) fraud and

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Delek US Holdings Reports Financial Results

Ten new large-format stores were opened during 2013, including four during the fourth quarter.   Delek US Holdings Inc., a diversified energy company with assets in the petroleum refining, logistics and retail industries, announced financial results for the fourth quarter and full-year 2013. For the three months ended Dec. 31, 2013, Delek US reported a

cigarette

States Consider Tobacco Age Increases

Utah and Colorado join the list of states seeking to up the smoking age to 21. Utah and Colorado, both of which have some of the nation’s lowest smoking rates, are considering proposals that would raise the tobacco age to 21 in their states, ABC News reported. Both states voted in favor of the proposals

parkers

Parker’s Presents $2,000 Check to Bryan County Schools

Fueling the Community Program assists local schools. Parker’s recently presented a $2,000 Fueling the Community check to Bryan County Schools in Richmond Hill, Ga. The unrestricted donation, which is part of a larger unrestricted charitable contribution to area schools in Georgia and South Carolina, was officially presented at Richmond Hill Elementary School on Feb. 24.

stripes

Susser Reports Financial Results

“We are pleased to report solid results for Susser Petroleum Partners for the fourth quarter and full year 2013, our first full year as a publicly traded partnership,” says president and CEO.  Susser Petroleum Partners (SUSP), a wholesale distributor of motor fuels, reported financial and operating results for the fourth quarter and full year ended

Kangaroo squareWeb

Concerned Pantry Shareholders Delivers Open Letter to Shareholders

Highlights prolonged underperformance, negative total shareholder return and poor capital allocation. Concerned Pantry Shareholders (CPS), a group led by JCP Investment Management, LLC and Lone Star Value Management LLC, together a significant shareholder of The Pantry Inc. announced that it has sent a letter to the shareholders of The Pantry.  The letter highlights the prolonged

gasnozzle

Pic-n-Pac Selects PriceAdvantage SMART

Fuel price management solution to help Pic-n-Pac become more efficient. PriceAdvantage, a division of Skyline Products, announced that Pic-n-Pac Convenience Stores has licensed PriceAdvantage SMART Fuel Pricing, a fuel price management solution, for its 15 stores in Texas. Pic-n-Pac will use PriceAdvantage on a subscription basis for a fully integrated fuel price management offering. “Pic-n-Pac

VP-Fuels

VP Racing Fuels Signs as Official Fuel for TORC

Competitors to be powered by VP Racing Fuels. TORC (The Off-Road Championship), the nation’s premiere short-course, off-road racing series, has announced that VP Racing Fuels will be its Official Fuel for the 2014 season. All TORC competitors will be powered by the company’s high-performance racing fuels beginning with the April 5-6 ‘Duel in the Desert’

nationalcoalitionseveneleven

NCASEF Announces 39th Annual Convention

Conference set in Orlando, July 12-16. Online registration for franchisees, exhibitors and sponsors is now open for the National Coalition of Associations of 7-Eleven Franchisees’ (NCASEF) 39th Annual Convention and Trade Show, scheduled for July 12–16, 2014 in Orlando at the world-famous Walt Disney World Dolphin Hotel. The theme of this year’s convention, “Celebrating Franchisees,”

NRC

Eighteen Gas Stations For Lease In New Jersey

NRC Realty and Capital Advisors has announced the sale of 18 gas station leases, in a bid sale directed by the Superior Court of New Jersey. The leases for the 18 gas stations are available now in Northern New Jersey, and most of the properties have with kiosks and service bays. All are being sold

SHEETZlogo

Sheetz Continues North Carolina Expansion

Debuts new c-store in Elkin. Sheetz Convenience Restaurants has opened a new location in Elkin, Surry County, N.C. at 401 CC Camp Road. The store opened in January, brining the total of Sheetz stores in the state to 60,  a milestone that is expected to quickly advance later in 2014. “We are committed to opening

EARTHMARKET

Atlas Oil Transitions Earth Market Operations To Dealers

Atlas continues to maintain ownership of the c-store brand it debuted a year ago. Atlas Oil announced that it has transitioned operations of its Earth Market convenience stores to dealers at the end of January. The Earth Market c-store chain debuted less than a year ago—on Earth Day, April 22, 2013, and expanded to include

citgonew1

Fueling Good Project Helps Pennsylvania Mobile Library

Friends of the Columbia County Traveling Library receives CITGO Gift to broaden reach in rural areas. CITGO Petroleum Corp. has announced the Friends of the Columbia County Traveling Library (CCTL) of Pennsylvania as one of nine winners of the 2014 CITGO Fueling Good Project. CITGO will provide $5,000 in CITGO Gift Cards to CCTL Director/Librarian,

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Core-Mark Announces Q4 And Year-End 2013 Investor Call

Core-Mark Holding Co. Inc. plans to release its earnings before the market opens on Thursday Feb. 27, 2014 for the fourth quarter and year ended Dec. 31, 2013 and will host an investor call later that morning at 9 a.m. Pacific time. This call may be accessed by dialing (800) 588-4973 using the code 36474323.

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The Pantry Urges Stockholders to Vote for Its Nine Director Nominees

The Pantry advises stockholders to ignore dissident group looking to replace some nominees. The Pantry Inc. announced that it has mailed definitive proxy materials in connection with its 2014 Annual Meeting of Stockholders, in which it urged stockholders to vote for its nine “highly qualified and experienced director nominees.” The 2014 Annual Meeting of Stockholders

citgonew1

JEI Inc. And CITGO Recognize Local Charity

Colors for a Cause-Louisiana receives CITGO gift cards for Fueling Good in the Community. CITGO Petroleum Corp. has named Colors for a Cause-Louisiana as a winner of this year’s Fueling Good Project. On Feb. 13, representatives from the CITGO Lake Charles Refinery and local CITGO Marketer, JEI Inc., awarded $5,000 in CITGO Gift Cards to

gas_pumps

NACS Publishes Latest Assessment of Fuels Market Through 2040

Report gives fuels retailers more insight into market direction. Gasoline will remain the dominant fuel powering light duty vehicles through 2040, but consumption will drop 24% and market share will shrink 14% as fuel efficiency improves and alternative fuels—led by diesel fuel—increase their penetration into the market, according to a new report released by the

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FastLane Customer Wins KickBack’s Annual Grand Prize Giveaway

Jesse Beckmann, of Winfield, Mo., earns a $15,000 shopping spree for using his KickBack Points card at participating convenience stores. Just weeks after announcing its Fantasy Football grand prize giveaway, which included a trip to the NFL’s Big Game in New Jersey, KickBack Points has announced Jesse Beckmann, of Winfield, Mo., as its 2013 Grand

customer-service

ACSI Shows Customer Satisfaction At Retail

Customer satisfaction with Internet dips. Customer satisfaction improves for a third consecutive year for retail, according to a report released by the American Customer Satisfaction Index (ACSI). The retail sector overall gains 1.7% to an ACSI benchmark of 77.9, boosted by higher customer satisfaction with specialty retail stores, supermarkets, drug stores and gasoline service stations.

EBY BROWN

Eby-Brown Welcomes New Corporate Foodservice Manager

Mathew Mandeltort, formerly with Technomic brings 25 years of experience to his new role.  Eby-Brown Company, LLC announces the addition of former Technomic Inc. consultant, Mathew Mandeltort, as the newly created corporate foodservice manager. In this role, Mandeltort will focus on current and future retailer foodservice needs, utilizing leading edge foodservice category data, analytics and

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