TravelCenters of America Honors Military Heroes

TravelCenters is encouraging its customers to help support both active military members and veterans this summer. TravelCenters of America has now launched a six week promotion to honor the country’s military. The company is encouraging customers to visit TA and Petro Stopping Centers during this summer driving season to show their support of military heroes.

How to Connect with Hispanic Shoppers

Hispanic shoppers don’t look at grocery shopping as a chore, but rather a social experience.  The U.S. Hispanic population is growing in size and influence, and it is crucial that retailers understand how to attract these shoppers, and how to better engage with this unique audience. New research from Acosta and Univision Communications Inc. (UCI),

Fueling the Marketplace

Has the branded retail business become a house of cards?   By Mark Radosevich Several major oil companies are expending exorbitant sums to shore up their market positions around the country. A Southeastern marketer told me recently that the deals being offered to brand-switch one of his 60,000 gallon/month dealer accounts was “simply unprecedented.” Some offers

The Reinvention of Retail Calls For Innovation

By Bill Scott, President, StoreReport LLC “Innovation is not a big breakthrough invention every time. Innovation is a constant thing. But if you don’t have an innovative company, coming to work every day to find a better way, you don’t have a company. You’re getting ready to die on the vine.”  -Jack Welch We’ve all

QuikTrip Opens First Non-Fuel Location

A new non-fuel store concept will help QuikTrip to grow into non-traditional markets. Midtown Atlanta is now home to QuikTrip’s firs ever non-fuel store. QuikTrip has launched this new store concept to attract urban customers in search of convenience items. According to a recent report from 11 Alive, the new store opened on Thurs., June

New Kum & Go Marketplace Opens in Missouri

Springfield, Mo. consumers can now experience the “more” that Kum & Go offers with the brand’s new Marketplace design prototype. On Friday, June 24, at 6 a.m., Kum & Go opened the doors to its newest store in Springfield, Mo. This brand new, 6,200+ square-foot Marketplace prototype is located at 2808 S Campbell Ave., and

Best Practices for Refrigerant Leak Detection: What Retailers Need to Know

Do you have a refrigerant leak detection program in place? By John Wallace, Director of Innovation, Emerson Climate Technologies Retail Solutions The Savings – and Costs – Associated with Refrigerant Leaks Effective refrigerant leak detection strategies can help retailers with savings not only at the individual store level, but across an entire enterprise. Refrigerant leaks

The Responsibility that Comes with Leadership – Retail Reinvention

By Bill Scott, President, StoreReport LLC Recently, someone posted an article on ‘Leadership’ in our LinkedIn forum, ‘Convenience Store Supply Chain Management.’ David Marcotte posted an excellent response. Last night, as I was trying to get to sleep, the thought kept running through my head that leadership is a result, more so than it is

Northern Tier Energy and Western Refining Complete Merger

Western Refining now owns all of NTI’s outstanding common units, and WNR expects this new merger to drive significant profitability growth. The common unitholders of Northern Tier Energy LP (NTI), who met on June 23, 2016, have officially voted in favor of the merger of NTI and a subsidiary of Western Refining Inc. (WNR). The

Parker’s Promotes from Within

One of Parker’s store managers has been promoted to supervisor of the company’s inventory team. Parker’s has promoted one of its store managers to the position of Inventory Control Lead. In this position, Priscilla Risinger will now supervise an inventory team to perform cash, retail and deli audits at Parker’s retail locations in Georgia and

NRF Warns Against Harmful Effects of New Overtime Regulations

New overtime regulations will likely cut full-time positions and lead to hiring freezes and layoffs. The recently proposed new federal overtime regulations, which are scheduled to take effect on Dec. 1, 2016, will likely have negative effects on America’s workforce. The National Retail Federation recently told the House Small Business Committee that the new federal

NRF Encourages Congress to Reject the Repeal of Swipe Fee Cap

89% of consumers believe that the Durbin Amendment should be kept in place. Over the past five years, the cap on debit card swipe fees, which was put in place by the Durbin Amendment, has saved consumers billions of dollars, but the head of the House Financial Services Committee recently proposed to repeal this cap.

7-Eleven Announces OPERATION: Take Command Winner

This year’s winner of OPERATION: Take Command hopes to franchise a store close to his family in New York state. The winner of the second annual OPERATION: Take Command franchisee competition from 7-Eleven Inc. has been announced. U.S. Marine Corps veteran Jean Cetoute of Richlands, N.C. has now been named the 2016 winner of his

Pilot Flying J and Speedway Form SFJ Southeast

A new joint venture between Pilot Flying J and Speedway will make PFJ Southeast a top choice for professional drivers. Pilot Flying J and Speedway LLC have entered into a joint to create a new entity: PFJ Southeast LLC. This new venture consists of 120 travel plazas, primarily in the Southeast U.S., and PFJ Southeast

VP Racing Debuts Branded Apparel Program

VP Racing Fans can now purchase VP branded clothing and novelties. VP Racing Fuels Inc. has launched a new program to promote VP-branded apparel, promotional items and novelties. As part of the new program, Barker Specialty is partnering with VP to host a new e-commerce site at and serve as a one-stop shop for

New Love’s Travel Stop Opens in Enid, Okla.

Love’s Travel Stops opens 70th Oklahoma location. Enid, Okla. is now home to the newest Love’s Travel Stop, and drivers traveling along U.S. Highway 412 now have a new place to fuel up and purchase snacks and more. Enid marks Love’s third location to open in Oklahoma this year and 70th overall in the Sooner

CCRRC North America NACS Releases Final Report in Employee Engagement Series

A final report from CCRRC North America NACS reveals that employee engagement strategies improve business for convenience stores.  The final report from the three-phase “Power Up Your People” project from the Coca-Cola Retailing Research Council North America NACS has been released. Studies show that employee engagement leads to growth in businesses, and the new report

Sunoco Acquires Rattlers Retail Convenience Store and Wholesale Fuel Business

A recent acquisition expands Sunoco’s reach in three Texas markets. One wholly owned subsidiary of Sunoco LP has acquired the “Rattlers” retail convenience store assets and wholesale fuel business from Kolkhorst Petroleum Inc. This acquisition includes 14 company-operated locations and wholesale fuel supply contracts for a network of independent dealer-owned and dealer-operated locations in the

Sunoco Acquires C-Store Business from Valentine Stores

The recent transaction between Valentine Stores and Sunoco LP will expand Sunoco’s presence in Upstate New York. One of Sunoco LP’s wholly owned subsidiaries has now completed the acquisition of a retail convenience store business from Valentine Stores Inc. The acquisition includes 18 company-operated locations that serve Upstate New York market and sell approximately 20

BW Gas & Convenience Expands Its Management Team

New hires help position BW Gas & Convenience for pending c-store acquisition in Iowa. BW Gas & Convenience Holdings LLC welcomes Lisa Dodson, Kolby Jones, Greg Penman, Tony Sparks and Rebecca Teiken to BW Gas & Convenience’s management team. BW Gas & Convenience Holdings is an affiliate of Brookwood Financial Partners LLC, a private equity

Chevron and Albertsons Extend Loyalty Program to Florida

Now Florida customers in select markets can gain fuels rewards points, redeemable at Chevron and Texaco, when they shop at Safeway. Chevron Products Co., a division of Chevron U.S.A. Inc., and Albertsons Cos. LLC are expanding their joint fuel rewards program to customers in parts of Florida. Customers who earn Reward Points by shopping at

Rutter’s Rewards Schools Program Kicks Off

During the past year, more than 40 schools and organizations have received donations through Rutter’s Rewards Schools. Rutter’s Rutter’s Rewards Schools program is set to raise funds for local organizations every time Registered Rutter’s Rewards Card and VIP Club Members use their card for purchases. This program helps to raise money for non-profit schools, clubs,

Mondelēz International Renews Partnership with Facebook

Partnering with Facebook will help Mondelēz International to connect with consumers and fuel growth. In an effort to create more meaningful “mobile-first” experiences between consumers and brands, Mondelēz International has renewed its global strategic partnership with Facebook. Through this partnership, the companies will work together to leverage and innovate around consumer insights and Messenger to

C-Stores Encounter Increase in Chargebacks

What can retailers do to combat the recent increase in chargeback fraud that has followed the October 2015 EMV liability shift? A number of retailers have reported a drastic increase in chargebacks, many of them erroneous, since the October 2015 EMV liability shift. According to a recent report from NACS, at the 2016 Conexxus Annual

Brookshire Grocery to Debut New Convenience Store Concept

Brookshire expects to open 25 Spring Market convenience stores later this summer. Earlier this year, a number of Walmart Express stores in Texas and Louisiana closed their doors, permanently, and Brookshire Grocery Co. has announced that the company will be acquiring 25 of those stores. According to a report from the Tyler Morning Telegraph, Brookshire