College Campus Foodservice is Heating Up the Competition

College campus foodservice outlets are now working to appeal to students and keep them on campus for meal and snack purchases. College campus foodservice outlets have made a major turnaround, and the students have noticed. Traffic to on-campus foodservice outlets has increased dramatically, and many customers may find traveling off campus for meals to be

Multi-Purpose Foodservice Equipment

Hatco has introduced the new, multi-purpose Hatco Round Heated Well (RHW). With the new RHW, foodservice establishments can get the flexibility of a foodwarmer, soup kettle, Bain-Marie heater, steamer and pasta cooker all in one unit. The new RHW from Hatco features a heating element temperature that is monitored by an electronic controller for optimum […]

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The Pursuit of “Healthy” Prepared Foods

To succeed at better-for-you food sales, retailers should consider some requirements consumers hold true.  By Tim Powell There are few topics that garner as much attention, disagreement and misunderstanding in the c-store foodservice channel than the idea of “healthy” food. The common belief in foodservice as a whole is that consumers request one thing and

UMass Amherst Transforms C-Stores

University of Massachusetts Amherst c-stores get a market-fresh makeover in time for this year’s incoming freshman class. By Erin Rigik, Senior Editor The University of Massachusetts Amherst, located in Amherst, Mass., boasts the single largest dining operation in the U.S. based on revenue. In addition to the renowned dining program, the university offers 24 locations

Chipotle Announces Chiptopia Summer Rewards Program

Chipotle is launching a summer rewards program, but the company has also mentioned the possibility of a permanent, ongoing rewards program. Chipotle Mexican Grill Inc. has announced that, on July 1, 2016, the company will launch a three-month-long summer rewards program. The new Chiptopia Summer Rewards program will run from July through September. During the

Burger King Introduces a New Cheesy Mash-Up

Burger King’s latest innovation targets Millennial and Gen Z consumers who seek “experience-driven foods.” The latest fast food phenomenon from Burger King may be combating America’s latest health-food kick, as consumers may find this cheesy concoction hard to pass up. According to a report from The Washington Post, Burger King will launch its latest creation

New Report Examines Fresh Produce Distribution Options for C-Stores

An increasing number of consumers are looking to convenience stores for fresh produce. In response to the increase in consumer demand for fresh produce, convenience stores continue to grow their produce offerings. In response to this growing trend, the National Association of Convenience Stores (NACS) and the United Fresh Produce Association have released a new

Customers Demand Meat and Poultry Transparency

All-natural, sustainably raised and organic meats are preferred among foodservice shoppers. A recent Packaged Facts report, “Meat, Poultry and Seafood: Restaurant Trends and Opportunities,” found foodservice customers are seeking meat and poultry menu options that are all natural. Customers also want options that reflect their desire to keep human intervention they perceive as negative out

Cheese Sauce with a Kick

Gehl Foods LLC has expanded its Gehl’s brand of dispensed cheese sauce offerings to include the new Buffalo Blue Cheese with TOBASCO Buffalo Sauce. Now available for Gehl’s 2.0 dispenser, the new sauce meets consumers’ demand for spicy, bold flavors. Gehl’s savory cheese sauces are perfect for c-store, QSR and cafeterias at non-commercial foodservice establishments. […]

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CVS Pharmacy Further Commits to Healthy Food Initiative

CVS Pharmacy is working to make attaining a healthy lifestyle easy and affordable. In 2015, CVS Pharmacy launched its healthy food initiative to 500 pilot stores, and the company has now announced plans to expand its assortment of healthier foods and beverages to more than 2,900 company stores nationwide. Throughout the year, 100 stores each week

Consumers Seek Food Product Transparency

Many brands are at risk of losing customers to brands that provide better product transparency. As consumers continue to demand greater product transparency, the food industry is evolving to meet those demands. Brands and manufacturers are working to understand the information that consumers seek, and they are working to capitalize on providing that in-depth product

QSRs Increase Customer Satisfaction with Better Food Quality

Americans are currently spending more money dining out than shopping for groceries, and many QSR chains are capitalizing on this trend. Customer satisfaction in regards to quick service restaurants (QSRs) is on the rise once more, and according to the recent report from the American Customer Satisfaction Index (ACSI), the increase in customer satisfaction is

Millennials Take Advantage of Meal Kit Delivery Services

In order to keep up with competition, some grocers and food marketers are adopting services that are similar to meal kit delivery services. Since their introduction in 2012, meal kit delivery services have taken off, bridging the gap between takeout and cooking at home. Meal kit delivery services are helping consumers to create home-cooked meals,

Roller Grill a Lot to Relish

Roller grill programs may change, but that often keeps customers coming back. By Pat Pape, Contributing Editor All nine c-stores in the Bethlehem, Pa.-based Square One Market chain have a roller grill, but the company’s management team wants to give the category a facelift. “We have a grill program because everyone else has one,” said

Getting Creative with Chicken

Whether it’s spicy or mild dishes such as specialty tacos or poppable bites, chicken lends itself to foodservice experimentation that keeps customers returning in flocks.   By Marilyn Odesser-Torpey, Assistant Editor Americans are expected to consume 91.8 pounds per capita of chicken in 2016, up from 90.1 pounds last year, according to the National Chicken Council.

Bigger Piece of the Pie

Convenience stores are beating out restaurants when it comes to pizza sales. By Marilyn Odesser-Torpey, Associate Editor In the year ending March 2016, Americans purchased 5.2 billion servings of pizza from commercial restaurants and convenience stores, said Bonnie Riggs, restaurant industry analyst for NPD Group. Two hundred and eight million or 4% of those purchases

Phillips 66 Buying Program Partners with Foodservice Equipment Vendor

Convenience Store Alliance members can now receive discounts on foodservice equipment at Convenience Store Alliance (CSA), the Phillips 66 Branded Retail Buying Program has announces that it has now entered into a partnership with Through this new partnership, CSA will now offer national discount pricing on food service equipment and merchandizing items. CSA

Millennials Drive the Rising Grocerant Trend

High quality, fresh food options are attracting Millennials to the new grocerant concept. Recent research from The NPD Group has revealed that supermarkets have found a new way to attract Millennial consumers, and it is through raising the bar on their foodservice offerings. Supermarkets offering restaurant-quality and fresh food, chef-driven menus in-store have given rise

SUBWAY Launches SUBWAY Digital

SUBWAY has created a new digital platform to help maximize consumer engagement and loyalty. SUBWAY has announced the launch of a new division for SUBWAY restaurants: SUBWAY Digital. SUBWAY Digital is helping the company to kick off a multi-faceted, multi-year guest experience revolution. Created in collaboration with Accenture, SUBWAY Digital will build a comprehensive omni-channel

QuickChek Has Expaneded its Mobile Ordering Menu

QuickChek’s mobile ordering menu now includes a wider variety of menu items. QuickChek has made its mobile ordering service even more convenient by adding a number of different menu items to the variety of options that customers can choose from. The newly added items that customers can now order in advance from their smartphones include

Some Divisions of the Restaurant Industry are Faring Better than Others

As a whole, the restaurant industry has seen little growth in recent years, but there are sections within the industry that have experienced more promising growth. Data representing the restaurant industry has revealed that the industry as a whole is experiencing only minimal growth, quarter-after-quarter, year after year. Research from The NPD Group has revealed

Hershey Recalls SoFit Products

As sunflower seed supplier expands its recall, Hershey has chosen to voluntarily recall certain SoFit products. On June 1, a supplier who provides sunflower seeds for The Hershey Co.’s SoFit brand expanded its sunflower seed recall, and, in response, Hershey has issued a voluntary recall of three products sold under the SoFit brand. The supplier,

Amazon Offers Delivery from Local Restaurants

Amazon Prime members in Atlanta can now order from select local restaurants and enjoy free delivery within the hour. Amazon Prime members in Atlanta now have the ability to order from their favorite local restaurant and enjoy free one-hour delivery by Amazon. Using the Prime Now mobile app or by visiting the new Prime Now

Dunkin’ Donuts Announces National Launch of Mobile Ordering App

Dunkin’ Donuts is keeping pace with the competition, making it even easier for Americans to “run on Dunkin’.” Dunkin’ Donuts has launched the national release of its new mobile ordering platform. A new report from Nation’s Restaurant News revealed that, on June 6, Dunkin’ Donuts introduced its new mobile app that allows customers to order

USDA Encourages C-Stores to Offer More Healthy Options

The USDA has published a guide to help convenience stores to sell healthier items. A new publication has been introduced by the U.S. Department of Agriculture (USDA) that will help residents of low-income neighborhoods gain greater access to healthy food items. The publication, The Healthy Corner Stores Guide, offers information, strategies and resources for organizations