Convenience Store Decisions » Categories http://www.cstoredecisions.com Convenience Store Community and News Tue, 30 Sep 2014 14:38:26 +0000 en-US hourly 1 Making Prepaid Pay http://www.cstoredecisions.com/2014/09/30/54371/ http://www.cstoredecisions.com/2014/09/30/54371/#respond Tue, 30 Sep 2014 14:35:27 +0000 http://www.cstoredecisions.com/?p=54371 Marketing, merchandising and knowing customers’ needs are keys to expanding prepaid profitability. Research indicates that the amount of money spent at retail on prepaid services continues to grow in the U.S. But that may not necessarily mean the category will pay off handsomely for every c-store operator. The total dollars loaded through retail card malls grew

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Is Loyalty Right For Me? http://www.cstoredecisions.com/2014/09/30/loyalty-right/ http://www.cstoredecisions.com/2014/09/30/loyalty-right/#respond Tue, 30 Sep 2014 14:08:45 +0000 http://www.cstoredecisions.com/?p=54366 Experts debate the challenges and benefits of integrating mobile payment and loyalty at convenience stores. Mobile payment is fast becoming a reality. More c-stores and quick-service restaurants (QSRs) are introducing payment and/or loyalty apps, and the recent announcement of Apple Pay is being heralded as a game changer in the mobile space. What’s more, technology

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Make Sure You’re Secure http://www.cstoredecisions.com/2014/09/29/make-sure-youre-secure/ http://www.cstoredecisions.com/2014/09/29/make-sure-youre-secure/#respond Mon, 29 Sep 2014 20:56:25 +0000 http://www.cstoredecisions.com/?p=54350 With credit card data hackers becoming increasingly innovative and sophisticated in their methods, it’s more important than ever for retailers to comply with current security standards set by the PCI Security Standards Council. Target, Supervalu, UPS, PF Chang’s and, most recently, Home Depot and even Dairy Queen—American retailers are being victimized by credit card data

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A Teaching Moment http://www.cstoredecisions.com/2014/09/29/teaching-moment/ http://www.cstoredecisions.com/2014/09/29/teaching-moment/#respond Mon, 29 Sep 2014 19:27:50 +0000 http://www.cstoredecisions.com/?p=54352 By Tony Huppert, CEO, Team Oil Inc. I arrived at 6 a.m. on a Sunday morning at the Team Oil Travel Center.  The previous day, my business partner and I decided to clear out the 700 DVDs we had in stock. My partner, Eric, directed the staff to put them all on the shelf and

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Starting Your Own Consulting Business http://www.cstoredecisions.com/2014/09/29/starting-consulting-business/ http://www.cstoredecisions.com/2014/09/29/starting-consulting-business/#respond Mon, 29 Sep 2014 18:55:25 +0000 http://www.cstoredecisions.com/?p=54348 John Matthews, founder and president of Gray Cat Enterprises. Recently, I celebrated my ten-year anniversary as a management consultant. It has always been a life-long dream of mine to be on my own and in 2004 I realized that goal. I had spent some 20 years in corporate America prior to and breaking out on

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Developing A Retail Real Estate Strategy http://www.cstoredecisions.com/2014/09/29/developing-retail-real-estate-strategy/ http://www.cstoredecisions.com/2014/09/29/developing-retail-real-estate-strategy/#respond Mon, 29 Sep 2014 18:43:57 +0000 http://www.cstoredecisions.com/?p=54346 By John Matthews, founder and president, Gray Cat Enterprises Organic growth by a retailer is an exciting time for the company. Reinvesting earnings into the expansion of their branded stores through new construction communicates that a) business has been good; b) by growing the network of stores through brand-new locations, it helps strengthen market share;

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Recognizing Your Best Customers http://www.cstoredecisions.com/2014/09/29/recognizing-best-customers/ http://www.cstoredecisions.com/2014/09/29/recognizing-best-customers/#respond Mon, 29 Sep 2014 18:38:03 +0000 http://www.cstoredecisions.com/?p=54343 By John Matthews, founder and president of Gray Cat Enterprises. Last month, I was participating in a client meeting and like most meetings that are lengthy, food is generally brought in and we eat/meet on the fly. This time we ordered a bunch of pizza and drinks to feed a group of 20 or so.

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Developing Open Communication With Your Vendor Partners http://www.cstoredecisions.com/2014/09/29/developing-open-communication-vendor-partners/ http://www.cstoredecisions.com/2014/09/29/developing-open-communication-vendor-partners/#respond Mon, 29 Sep 2014 18:29:38 +0000 http://www.cstoredecisions.com/?p=54341 By John Matthews, founder and president of Gray Cat Enterprises Inc. Imagine a business world where resources were plentiful and industry expertise could be available at every juncture. Where decisions could be made that dovetailed alignment in support of your strategic plan throughout your networks. Imagine a world that anticipates your directives and assists in

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A Blog About Writing A Blog http://www.cstoredecisions.com/2014/09/29/blog-writing-blog/ http://www.cstoredecisions.com/2014/09/29/blog-writing-blog/#respond Mon, 29 Sep 2014 18:24:06 +0000 http://www.cstoredecisions.com/?p=54339 By John Matthews, founder and president of Gray Cat Enterprises Inc. About three years ago I began to publish a blog focused mainly on improving processes within small business. Many of these blogs are derived from having worked many years in larger organizations and attempting to translate those experiences to smaller businesses in the retail

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Phillips 66 Continues to Drive Retail Innovation http://www.cstoredecisions.com/2014/09/29/phillips-66-continues-drive-retail-innovation/ http://www.cstoredecisions.com/2014/09/29/phillips-66-continues-drive-retail-innovation/#respond Mon, 29 Sep 2014 17:53:40 +0000 http://www.cstoredecisions.com/?p=54336 The Houston-based energy company is piloting several test programs and rolling out new images to help its branded marketers boost sales and attract new business. By John Lofstock, Editor Phillips 66, which supplies more than 7,100 outlets under the Phillips 66, 76 and Conoco brands, continues to innovate. Through a strategic program called Experience 66,

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Retailers Meet Goal in Preventing Tobacco Sales to Minors http://www.cstoredecisions.com/2014/09/29/retailers-meet-goal-preventing-tobacco-sales-minors/ http://www.cstoredecisions.com/2014/09/29/retailers-meet-goal-preventing-tobacco-sales-minors/#respond Mon, 29 Sep 2014 17:42:37 +0000 http://www.cstoredecisions.com/?p=54332 NATO Executive Director Thomas Briant discusses the policies that have been successful in curbing cigarette sales to minors. By John Lofstock, Editor A new report just released by the Substance Abuse and Mental Health Services Administration (SAMHSA) indicates retailers continue to meet federal mandates banning tobacco sales to youths under the age of 18. Tom

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NAG Conference Delivers New Ideas in San Antonio http://www.cstoredecisions.com/2014/09/29/nag-conference-delivers-new-ideas-san-antonio/ http://www.cstoredecisions.com/2014/09/29/nag-conference-delivers-new-ideas-san-antonio/#respond Mon, 29 Sep 2014 17:34:02 +0000 http://www.cstoredecisions.com/?p=54330 C-store leaders gather at the annual meeting of the National Advisory Group to share ideas and network with fellow colleagues. By Erin Rigik and David Bennett, Senior Editors The 2014 National Advisory Group (NAG) welcomed retailers to the Westin Riverwalk in San Antonio, Sept. 7-10 to discuss hot-button topics and exchange industry insights. Also featured

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Living the American Dream http://www.cstoredecisions.com/2014/09/29/living-american-dream/ http://www.cstoredecisions.com/2014/09/29/living-american-dream/#respond Mon, 29 Sep 2014 17:18:40 +0000 http://www.cstoredecisions.com/?p=54326 Nachhattar Chandi began his c-store career as a cashier. Today he owns and operates 17 convenience stores and counting. By Erin Rigik, Senior Editor Nachhattar Chandi’s entrepreneurial journey from his start in a small village in India to a U.S. c-store cashier, to a successful c-store franchisee and owner of Chandi Group USA is a

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Gasoline’s Whipsaw Trade in Oversold Market http://www.cstoredecisions.com/2014/09/29/gasolines-whipsaw-trade-oversold-market/ http://www.cstoredecisions.com/2014/09/29/gasolines-whipsaw-trade-oversold-market/#respond Mon, 29 Sep 2014 14:48:50 +0000 http://www.cstoredecisions.com/?p=54323 By Brian Milne, Energy Editor, Schneider Electric The gasoline futures contract nearest to physical delivery traded in a more than 25cts gallon range in September with little less than two days of trade for the month remaining, which included sharp daily reversals in what is known as whipsaw price action late in the month ahead

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Rutter’s Celebrates National Coffee Day http://www.cstoredecisions.com/2014/09/29/rutters-celebrates-national-coffee-day/ http://www.cstoredecisions.com/2014/09/29/rutters-celebrates-national-coffee-day/#respond Mon, 29 Sep 2014 14:36:29 +0000 http://www.cstoredecisions.com/?p=54321 Customers enjoy free coffee today. National Coffee Day is today, Monday Sept. 29. Rutter’s is leading central Pennsylvania’s celebration with a special offer for its customers. All day on Sept.29, every Rutter’s customer who purchases any of Rutter’s delicious, award-winning breakfast sandwiches and presents their Rutter’s Rewards card at the register will get a free

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TravelCenters Acquires Iconic Johnson’s Corner Truck Stop http://www.cstoredecisions.com/2014/09/29/travelcenters-acquires-iconic-johnsons-corner-truck-stop/ http://www.cstoredecisions.com/2014/09/29/travelcenters-acquires-iconic-johnsons-corner-truck-stop/#respond Mon, 29 Sep 2014 14:32:27 +0000 http://www.cstoredecisions.com/?p=54319 Petro Johnson’s Corner location to maintain Johnson’s Corner restaurant and bakery, and community roots. TravelCenters of America LLC (TravelCenters), operator of the TA and Petro Stopping Centers travel center brands, has announced the expansion of its network with the acquisition and rebranding of the newest Petro, located at I-25, Exit 254 (2842 SE Frontage Rd.)

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Nice N Easy Announces Scholarship Winners http://www.cstoredecisions.com/2014/09/29/nice-n-easy-announces-scholarship-winners/ http://www.cstoredecisions.com/2014/09/29/nice-n-easy-announces-scholarship-winners/#respond Mon, 29 Sep 2014 14:27:58 +0000 http://www.cstoredecisions.com/?p=54316 The Linda Nelson Memorial Scholarship is awarded to seven students. Nice N Easy Grocery Shoppes, a convenience store chain in Upstate New York, has awarded Linda Nelson Memorial Scholarships to seven local students. Established by the late President, Founder & CEO John MacDougall, the award is in memory of Linda Nelson, a spirited Nice N

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Thorntons Launches New Refreshing Rewards Program http://www.cstoredecisions.com/2014/09/26/breaking-thorntons-launches-new-refreshing-rewards-program/ http://www.cstoredecisions.com/2014/09/26/breaking-thorntons-launches-new-refreshing-rewards-program/#respond Fri, 26 Sep 2014 20:45:32 +0000 http://www.cstoredecisions.com/?p=54309 New loyalty program is based on visits, not points or purchases. By Erin Rigik, Senior Editor Thorntons just announced the launch of its new Refreshing Rewards program, which is focused on enhancing experiences for its customer base across all its markets. “A loyalty program is something we have been looking into for a number of

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Susser Acquires Aloha Petroleum http://www.cstoredecisions.com/2014/09/26/susser-acquires-aloha-petroleum/ http://www.cstoredecisions.com/2014/09/26/susser-acquires-aloha-petroleum/#respond Fri, 26 Sep 2014 13:39:26 +0000 http://www.cstoredecisions.com/?p=54282 SUSP also announces MACS as first dropdown transaction between ETP and SUSP. Susser Petroleum Partners LP (SUSP) and Energy Transfer Partners, L.P. (ETP) announced today the first dropdown transaction between ETP and SUSP. In addition, SUSP announced an agreement to acquire Hawaii-based Aloha Petroleum Ltd., closing of a new $1.25 billion revolving credit facility, and

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Turkey Hill Announces Sweepstakes Winners http://www.cstoredecisions.com/2014/09/26/turkey-hill-announces-sweepstakes-winners/ http://www.cstoredecisions.com/2014/09/26/turkey-hill-announces-sweepstakes-winners/#respond Fri, 26 Sep 2014 12:50:50 +0000 http://www.cstoredecisions.com/?p=54291 Three second prize winners in Great Gas Giveaway take home prizes. Turkey Hill Minit Markets announced the first three winners today of Free Fuel for a Year, the second prize in the Great Gas Giveaway. The three central Pennsylvania residents are the first of eight second prize winners to be selected in the sweepstakes, which

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FDA Increases Maximum Retail Tobacco Violation Fine http://www.cstoredecisions.com/2014/09/26/fda-increases-maximum-retail-tobacco-violation-fine/ http://www.cstoredecisions.com/2014/09/26/fda-increases-maximum-retail-tobacco-violation-fine/#comments Fri, 26 Sep 2014 12:46:57 +0000 http://www.cstoredecisions.com/?p=54289 The fine for a sixth tobacco violation has increased. The FDA has revised its schedule of fines imposed on retailers that violate the agency’s federal tobacco regulations, including the sale of cigarettes, roll-your-own tobacco, or smokeless tobacco to a minor, the National Association of Tobacco Outlets (NATO) reported. Under the Tobacco Control Act, there are

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An In-depth Look at College Student Snacking http://www.cstoredecisions.com/2014/09/26/depth-look-college-student-snacking/ http://www.cstoredecisions.com/2014/09/26/depth-look-college-student-snacking/#respond Fri, 26 Sep 2014 11:23:10 +0000 http://www.cstoredecisions.com/?p=54284 Snacking is students’ lifestyle of choice. College students snack more than all other demographics and snack at all times of the day, according to a study done by Y-Pulse (ypulse.org) that surveyed 1,314 consumers, including 177 full-time college students, about their snacking behavior. Snack choices away from home were the focus of this study, and

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R.J. Reynolds Launches New Pall Mall Packaging http://www.cstoredecisions.com/2014/09/26/r-j-reynolds-launches-new-pall-mall-packaging/ http://www.cstoredecisions.com/2014/09/26/r-j-reynolds-launches-new-pall-mall-packaging/#respond Fri, 26 Sep 2014 11:00:54 +0000 http://www.cstoredecisions.com/?p=54286 Packs and cartons to get a new look. Beginning in September 2014, Pall Mall will be sporting a new, more contemporary look, according to company spokesperson Richard Smith. The move reflects the continued positive interest from adult smokers, making Pall Mall the No. 1 value cigarette brand in the U.S., and the No. 4 best-selling

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Product Video : Tomlinson Pizza & Snack Merchandiser http://www.cstoredecisions.com/2014/09/25/product-video-tomlinson-pizza-snack-merchandiser/ http://www.cstoredecisions.com/2014/09/25/product-video-tomlinson-pizza-snack-merchandiser/#comments Thu, 25 Sep 2014 15:43:34 +0000 http://www.cstoredecisions.com/?p=54267 Tomlinson’s Pizza & Snack Merchandiser is ideal for self-serve areas and has an attractive design that will help generate impulse sales. Features include: Adjustable thermostat – 80°F to above 160°F Thermometer included inside merchandiser Three 17” x 17” heated shelves – each holds up to a 16” pizza Can be used for foods other than

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Featured Product Video : Tomlinson Simpli-Flex 2000 Cup Dispenser http://www.cstoredecisions.com/2014/09/25/product-video-tomlinson-simpli-flex-2000-cup-dispenser/ http://www.cstoredecisions.com/2014/09/25/product-video-tomlinson-simpli-flex-2000-cup-dispenser/#respond Thu, 25 Sep 2014 15:42:28 +0000 http://www.cstoredecisions.com/?p=54264   Coffee and fountain beverages can be a big profit center for convenience stores. Key to making these items profitable is presenting a clean, organized space that is appealing and easy to access. Cup dispensers are one way to keep counters organized and accessible for customers. Tomlinson Industries offers a complete line of self-adjusting and

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Empire Petroleum Acquires Mansfield Oil Co.’s Retail Dealer Business http://www.cstoredecisions.com/2014/09/25/empire-petroleum-acquires-mansfield-oil-co-s-retail-dealer-business/ http://www.cstoredecisions.com/2014/09/25/empire-petroleum-acquires-mansfield-oil-co-s-retail-dealer-business/#respond Thu, 25 Sep 2014 14:54:34 +0000 http://www.cstoredecisions.com/?p=54257 Announces formation of a strategic growth partnership. Empire Petroleum Partners LLC has acquired the retail dealer business of Mansfield Oil Co. of Gainesville Inc. and has merged its retail dealer operations into Empire effective Sept. 25, 2014. Additionally, Mansfield will become a partner and will retain an ownership stake in Empire. The combination of Empire

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Interchange Fees Too High, Durbin Says http://www.cstoredecisions.com/2014/09/25/interchange-fees-high-durbin-says/ http://www.cstoredecisions.com/2014/09/25/interchange-fees-high-durbin-says/#respond Thu, 25 Sep 2014 14:52:27 +0000 http://www.cstoredecisions.com/?p=54263 “Congress tasked the Board to follow the law Congress enacted, not to circumvent it at the request of the banking industry,” Senate Majority Whip Durbin says. Following the Fed’s recent announcement that it has no plans to adjust the level of the interchange cap, Senate Majority Whip Richard Durbin, D-Ill was quick to respond. “The

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The Francois Family of Cos. Celebrates 75th Anniversary http://www.cstoredecisions.com/2014/09/25/francois-family-cos-celebrates-75th-anniversary/ http://www.cstoredecisions.com/2014/09/25/francois-family-cos-celebrates-75th-anniversary/#respond Thu, 25 Sep 2014 14:46:00 +0000 http://www.cstoredecisions.com/?p=54254 In order to celebrate with the customers who have supported them over the years, they are facilitating a Diamond Jubilee Giveaway. The Francois Family of Cos. is celebrating its 75th Anniversary this October. Both Francois Oil and Francois Ford have enjoyed the past 75 years as locally-owned and family-operated businesses in Wisconsin. Seventy-five years ago,

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Jimmy John’s Suffers Data Breach http://www.cstoredecisions.com/2014/09/25/jimmy-johns-suffers-data-breach/ http://www.cstoredecisions.com/2014/09/25/jimmy-johns-suffers-data-breach/#respond Thu, 25 Sep 2014 14:40:30 +0000 http://www.cstoredecisions.com/?p=54260 Notifies customers of payment card security incident. On July 30, 2014, Jimmy John’s learned of a possible security incident involving credit and debit card data at 216 of Jimmy John’s stores and franchised locations. Jimmy John’s immediately hired third party forensic experts to assist with its investigation. While the investigation is ongoing, it appears that

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Maverik Selects ToolBox Solutions http://www.cstoredecisions.com/2014/09/25/maverik-selects-toolbox-solutions/ http://www.cstoredecisions.com/2014/09/25/maverik-selects-toolbox-solutions/#respond Thu, 25 Sep 2014 14:30:32 +0000 http://www.cstoredecisions.com/?p=54252 Maverik selected ToolBox’s 1screen platform to improve business performance, category-management process and collaboration with partners. Maverik — Adventure’s First Stop, and CSD’s 2013 Chain of the Year Award Winner — has partnered with ToolBox Solutions, an insight provider in category and customer analytics, to drive the best partner-insight program in the gas and convenience channel.

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NATO Releases Updated Tobacco Tax Maps http://www.cstoredecisions.com/2014/09/25/nato-releases-updated-tobacco-tax-maps/ http://www.cstoredecisions.com/2014/09/25/nato-releases-updated-tobacco-tax-maps/#respond Thu, 25 Sep 2014 14:27:12 +0000 http://www.cstoredecisions.com/?p=54245 The National Association of Tobacco Outlets (NATO) has released two corrected maps, one of state excise taxes on cigarettes in the U.S., effective Oct. 1, and one on state excise taxes on large cigars, effective Oct. 1. Additional maps showing other tobacco product tax rates can be found on NATO’s Website, www.natocentral.org.  

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Mondelēz International Releases First Well-being Progress Report http://www.cstoredecisions.com/2014/09/25/mondelez-international-releases-first-well-progress-report/ http://www.cstoredecisions.com/2014/09/25/mondelez-international-releases-first-well-progress-report/#respond Thu, 25 Sep 2014 12:49:47 +0000 http://www.cstoredecisions.com/?p=54272 Report shows company is on-target to achieve global call for well-being commitments. Mondelēz International issued its first report highlighting the company’s progress against its global well-being goals. The report details important steps Mondelēz International has made to meet key well-being metrics in the areas of mindful snacking, sustainability, communities and safety. “Our business success is

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New Fall Treats http://www.cstoredecisions.com/2014/09/24/new-fall-treats/ http://www.cstoredecisions.com/2014/09/24/new-fall-treats/#respond Wed, 24 Sep 2014 19:53:12 +0000 http://www.cstoredecisions.com/?p=54231 Pumpkin spice, candy corn and caramel apple are the top flavors that Americans associate with the fall season, according to a recent survey, conducted from Aug.21-24 by ORC International for The Hershey Co. In fact, 34% of Americans say pumpkin spice is the leading flavor of fall, while 24% most associate the flavor of candy

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Keep Soft-Serve Machines Clean http://www.cstoredecisions.com/2014/09/24/keep-soft-serve-machines-clean/ http://www.cstoredecisions.com/2014/09/24/keep-soft-serve-machines-clean/#respond Wed, 24 Sep 2014 19:39:53 +0000 http://www.cstoredecisions.com/?p=54228 Soft-Serve machines are money makers for convenience stores, but cleaning them is definitely not convenient. Hydra Rinse is the newest advancement in cleaning technology. Hydra Rinse is a simple one-touch automated cleaning system for your soft-serve equipment. Forget the days of extensive training, heavy buckets of water, stretches of machine downtime and safety concerns. Hydra

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Breakfast Danish http://www.cstoredecisions.com/2014/09/24/breakfast-danish/ http://www.cstoredecisions.com/2014/09/24/breakfast-danish/#respond Wed, 24 Sep 2014 19:23:33 +0000 http://www.cstoredecisions.com/?p=54225 Hostess is introducing new Danish to its breakfast portfolio. The Danish will be available in four flavors: Apple, Berries & Cheese, Cheese and Chocolate. The product features a suggested retail price of $1.89 for individual single-serve packs. The Danish will be sold nationwide at c-stores, grocery and mass retail outlets (anywhere other Hostess single-serve items

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