Industry Takes Action Against Native Americans in N.Y.

For more than 20 years New York governors refused to protect legitimate convenience store owners from the tax-free sales of gasoline and tobacco by Native Americans. Now they’ll have to answer for their inaction. New York State Assemblyman David Townsend joined convenience store operators in New York in announcing legal action to compel the Spitzer

Negotiation Practices for Small C-Store Chainsby Jim Callahan, Convenience Solutions

The sweet science of obtaining a better deal than was offered! To compete with the big chains more effectively, you’ve got to be able to buy better, which is obviously much more difficult for a smaller chain, even more so for the single store operator. But in reality it’s much easier than you might think

Satisfying Hunger and Thirst

Anyone who’s ever tried to satisfy an urge to snack with a bag of salty chips knows that you have to have a drink to do it right.  That, of course, is the basis of cross-marketing: linking the desire for one product to a perceived need for another—and offering customers cost-saving deals that combine their

Making a Mountain Out Of — Fountain by Jim Callahan, Convenience Store Solutions

In my usual rush, I found myself in a long, but swiftly moving line at a fast-food restaurant recently. Having nothing better to do, I did a little observing and confirmed what I really already knew, but had just never taken the time to place in proper perspective.More…

Top Shelf by CSD Editor John Lofstock

Welcome! After many, many hours of research and development and countless hours in organizational meetings, we are proud to launch the redesigned CSDecisions.com. To say developing this site was a team effort would be an understatement. This site is the culmination of the wonderful combined efforts of CSD’s staff editors and the brilliance of our

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