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Starbucks To Launch 31-Ounce Drinks

Seattle-based Starbucks is rolling out a new drink size called Trenta—the chain’s biggest drink size yet, Reuters reported. At  31 ounces, the Trenta is just seven ounces larger than its Venti cups, which currently are the largest size on the Starbucks menu. The Trenta size is debuting in 14 states, including Virginia, Georgia, Florida, Texas,

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Mountain Mudd Makes Franchise 500 List

Mountain Mudd Espresso drive-thru specialty coffee, a brand of CHS, has been named to Entrepreneur’s 32nd annual Franchise 500 list. The Franchise 500 reflects such factors as financial strength and stability, growth rate, size, number of years in business, startup costs, litigation, percentage of terminations and availability of financing. “We are very honored to be

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Kum & Go Introduces MADE

Kum & Go began selling MADE, a line of organic drinks from Tenaya LLC, this January. “The pioneering spirit of Kum & Go’s founders fits nicely with the MADE brand,” said Charley Snell, Tenaya Founder.  “We are a pioneer as well in introducing people to organic products that are convenient and refreshing.” Founded in 1959, Kum

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Quick Chek Launches iLoveMyCoffee.com

Quick Chek, which operates 125 food store locations throughout New Jersey and southern New York, has launched of its iLoveMyCoffee.com interactive microsite. A representation of Quick Chek’s extensive coffee bar offerings and exceptional fresh coffee guarantee, iLoveMyCoffee.com invites users to build-your-own coffee concoction between Jan. 3 and March 20 for a chance to win a

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Anti-Condensate Controller

Emerson Climate Technologies Inc. has announced enhancements to its Control Link Anti-Condensate Controller (ACC), an advanced controller for refrigeration case heaters designed to ensure anti-condensate heaters are activated only when necessary. The Control Link ACC is now equipped to control a larger variety of cases and provide compliance with the European Union’s Restriction of Hazardous

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Game Day at 7-Eleven

This spring, 7-Eleven rolled out its own private label premium beer called Game Day, which is produced by City Brewing in LaCrosse, Wis. Executives figured that “since brands are weaker at that price segment they can capture the full margin rather than pay a premium to a supplier,” according to Harry Schuhmacher of Beer Business

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Building Beer Sales

Larger, single-serve packages are increasing in popularity as customers are trading  down to save money. While some Americans hit hard by the recession are drinking less but better, others are opting for cheaper brands, while still more are selecting single beers instead of packs and taking a long look at craft beers, which some see

More and more convenience store operators are following Starbucks’ lead and embracing special brews, such as Rainforest Alliance certified beans and unique country blends.

Defend Your Hot Beverage Business

Tips for protecting sales and profits in today’s climate. Intensifying competition for the morning daypart and escalating commodity costs for coffee drinks have forced convenience retailers to make trade-offs between pricing and profits. This is no small issue as hot dispensed beverages are strategically vital to a retailer’s morning business segment and fresh foods program.

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Preparing for the Fountain Wars

McDonald’s is preparing an aggressive summer promotion targeting core c-store customers. Another month, another challenge for convenience store operators. Where is the legendary Charles Atlas when the big bad bully tries to kick sand in our collective faces? As I’m sure you’ve heard by now this summer’s bully is, once again, McDonald’s. The hamburger chain

Targeting Casual Smokers

A new class of products is emerging to satisfy the needs of social tobacco users. So many thoughts that capture my mind are worthy of being written about. Some incite our emotions (like the recent attack on Terry Gallagher of Smoker Friendly who accepted the position as coach of the Boulder High School girls varsity

Working to Make a Difference

An introspective look at life through the fading eyes of a genius. As our 28 year old daughter lay ill in Emory University Hospital, a wonderful second-generation Spanish surgeon knelt down and held my wife’s hands to share words of wisdom he learned from his father. He imparted to us what a great privilege it

Selling Smokes Still Profitable

While foodservice sales are soaring, the tobacco category is still as important as ever. I heard recently that the the profit convenience stores derive from foodservice has overtaken that of tobacco. Now I’m right there with the rest of the industry in joining the deli revolution, but that does not mean that I’m ready to

Maintaining Faith in America

With jobs being transferred overseas and business burdened with new financial challenges, more and more employees are struggling to survive. Now I’ll be the first to admit that I don’t have a great understanding of the global economy, but there’s a disturbing trend of outsourcing jobs overseas, while at the same time hamstringing American business

Celebrate the Reason for the Season

It makes not one iota of difference whether you believe in Santa or celebrate Christmas to make a difference in someone’s life at this special time of the year. We all recognize that 2009—like no other year in the past 50—has created a genuine and critical need that provides both an opportunity for all of

Convenience Industry Takes Center Stage

Tips, thoughts and reminders to enhance your NACS Show experience. Move over Ringling Brothers because the NACS Show is indeed “The Greatest Show on Earth.” Beyond the night life, parties, shows and the glitter of the Las Vegas lights lies, by far, the best and most comprehensive trade show and conference in the industry for

FDA Clarifies Tobacco Ban

Flavored products including cigarettes, RYO and loose tobaccos and rolling papers are no longer legal in U.S. stores; administration said it would look at “little cigars” and similar products on a “case-by-case basis.” The smoking lamp on the majority of flavored tobacco products sold in convenience stores has been extinguished, but the ruling has ignited

Mind Control: The Road to Success and Rewards

Fostering determination, desire and a great attitude in employees is what allows cashiers and middle managers to rise in senior management’s eyes. Saturday is my “honey, I’ll do it today” day. To be candid, though, my wife is much better with home repairs than me. We tackled regrouting an entire bathroom and my task was

Here Comes the Sun

As the summer selling season hits its peak, operators must hone best practices to increase market share. Gazing through my crystal ball, I see it boldly predicts summer 2009 is going to bring some very solid sales numbers, indeed greatly increased sales for much of the country.  Moreover, as you view this issue of Convenience

You Are Known by the Company You Keep

The contacts and friends you make in this industry can become lifelong confidants. This one’s personal. As the saying goes, this is not my first rodeo, but amazingly I’ve come through with very few of life’s saddle sores. Now in my 40th year in the industry, I’ve worked for some amazing people, learned many valuable

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Multiculturalism in the Marketplace

With the election of the nation’s first African-American president, the time is right to get a better understanding of our consumer base to make sure we’re meeting their needs. Things have been quite difficult for most Americans this holiday season. There have been thousands upon thousands of job layoffs, though the retail sector has weathered

Appreciate Your Antique Assets

A great source of dedication and experience, seniors can excel throughout the entire organization. Surfing through the TV channels recently, I paused to watch a few minutes of the popular Antiques Road Show program. I was amazed at the value we place on antiques in this country, how they appreciate with time. Indeed, the older

Engaging the Future

Retailers must embrace the many new opportunities offered in the tobacco category.   The current and future tobacco category will present new challenges that retailers will need to embrace if they are to succeed. As each convenience store retailer looks at the future of their tobacco business, there is one thing that is certain and

Talent Management

Embracing the differences that minority candidates offer can help stores attract new customers.   I recently received a thin, white letter with the logo of my employer on it. While I have received many letters and packages from my employer, the thinnest of them all is, for me, the most important of them all. That’s

Bad Times Make for Good Habits

  Making the tough choices on employees and operations can be difficult, but well worth it in the end.     I read a great quote attributed to John Foster Dulles, the Secretary of State under President Eisenhower, which said, “The measure of success is not whether you have a tough problem, but whether it is

Sticky Choices

Having a tough time deciding which gums and mints to carry? You’re not alone. The amazing number and diversity of new entries in this important category have most convenience store retailers second-guessing the wisdom of their choices. From energy boosts to dietary supplements, gum and mints are now available in a wide variety of formats

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