By Mel Kleiman, President, Humetrics Your Unique Employment Proposition (UEP) is a list of the top 10 reasons STARS* should want to work for you. After all, if you don’t know why STAR employees should come to work for you, how on earth will those STARS know to apply? The easiest way to come up…
“Help Wanted” Won’t Work
By Mel Kleiman, President, Humetrics Back in the day, print media recruitment advertising was a pretty-pricey proposition. You paid by the word, you paid extra for color, you paid for position. No wonder most ads were short and to the point. If you’re writing that same kind of ad for today’s Internet recruiting (via your…
Talent vs. Skills & Experience
By Mel Kleiman, President, Humetrics Used to be every employer preferred hiring for skills and/or experience; the thinking was one or both of these traits would help the new hire seamlessly fit into the new job. Today, however, in the wake of ceaseless technological change, it’s all about hiring for talent. So, what is the…
Get ‘Er Done?
By Mel Kleiman, President, Humetrics “Just get ‘er done,” may have its place, but it’s not during training. When you train for speed, whether it’s waiting tables or making sales calls, you hinder understanding and quality. Always train for process (not only the hows, but the whys as well) and, with experience, the speed will…
Not to be Taken Lightly
By Mel Kleiman, President, Humetrics Whether you’re hiring a V.P. or a an entry-level clerk, never take your hiring RoadtoSuccessdecisions lightly. Both you and the job applicant expect certain results from your agreement to work together and you’re both most likely to get what you want if you spell the following out up front: What…
Do You Know…
By Mel Kleiman, President, Humetrics Why the applicant accepted or turned down your job offer? How the applicants feel about your hiring system and interview process? How many of the applicants who turned you down took another offer from someone else, and why? If you don’t know, how are you ever going to improve your…
The Power of a System
By Mel Kleiman, President, Humetrics Systems are designed to achieve consistency and predictability and can range from simple, paper-and-pen checklists to complex software programs. Do you have the needed hiring systems in place to ensure you consistently hire STAR* employees? Where are your checklists when it comes to recruiting, screening, selecting, onboarding, and employee retention…
Why Do Your Employees Think You’re Rich?
Most of your store personnel are unaware of just how much money it takes to operate your business. By Mel Kleiman While your reality may be otherwise, your people probably think you’re rolling in dough simply because you write their paychecks. On top of that, you own your own business, drive a nice car and…
What Will That Meeting Cost You?
By Mel Kleiman, President, Humetrics Before you call your next meeting, calculate the hourly salary/wage of all those attending and multiply by the number of hours you think it will take. This exercise will usually make you reconsider. However, if a meeting is really needed, you can make it shorter by doing one or all…
Give Your Team Something or Someone to Beat
By Mel Kleiman, President, Humetrics In sports, the goal is always clear cut… outscore the opponent. You can motivate your work team in a similar way. Whether it’s to outperform a competitor or beat last year’s production record, when you give your employees a definite, measureable target, everyone will pull together and get behind the…