Today’s working teenager may be a retail company’s future store leader, product designer, data analyst, or even CEO. Unfortunately, in the years ahead, it may become increasingly more difficult to find these young, entry-level employees. Teenagers are an important part of the retail workforce, but Bureau of Labor Statistics data show a downward trend in…
How Are You Using Your Brain Power?
by Mel Kleiman Your brain is a powerful instrument. Ask it for reasons why you should hire someone and it will respond with answers like: She’s smart. He made a great impression. He seems to really want the job. She’s got all the right experience. Ask your brain why you shouldn’t hire the person and,…
How Many Recruiters Are Working for You?
By Mel Kleiman, Humetrics What are people saying about your company as a place to work? Word of mouth works both ways. Do you know what people (employees, former employees, vendors and everyone else who knows you) are saying about your company as a place to work? If not, the best way to find out…
How To Deliver Constructive Criticism
Learning how to give feedback in a positive way can improve results. by Mel Kleiman, Humetrics Delivering constructive criticism to employees in a way they can hear it and use it to succeed can be difficult but not impossible. The key is to reframe your feedback as follows: Focus first on specific positives. (“The way…
Help Employees Meet Their Goals
In 2017 help your convenience store employees keep their resolutions. by Mel Kleiman, Humetrics It’s a New Year and people everywhere are setting resolutions on the aspects of life they wish to improve on in 2017. But before you set goals for yourself, think about how you can use your resolutions to help your employees…
How To Start the New Year Off Right
Asking yourself some simple questions can reveal what you need to work on in the New Year. by Mel Kleiman, Humetrics Start 2017 off right by evaluating how you prioritize intentions. The following is a short, self-administered, self-scoring test that can help any business owner or manager prioritize their intentions for 2017: Do YOU say…
Ask Your Employees These Game-Changing Questions
Employees can help you think outside the box. by Mel Kleiman, Humetrics Nearly every game-changing, industry breakthrough was born from the fundamental destruction of well-established beliefs. (Think Uber, Amazon, and Apple.) So, this is a great set of questions to ask yourself as well as your employees… • What set of beliefs are we holding…
Is That Really Your Business?
Properly defining your business can keep other industries from stealing your customers. by Mel Kleiman, Humetrics Here is an important question to ask yourself as well as your entire staff: “What business are we really in?” For example: Are you in the trucking business or the transportation business? Are you in the home health care…
Seven Steps to “Poach-Proof” Your Best People
Keep your best employees on board with these helpful tips. by Mel Kleiman Have you ever lost a great employee to another employer? Hurts, doesn’t it? And while that person probably told you they were leaving for more money, that’s rarely the case. More often the real reasons have to do with relationships, opportunities and…
How To Keep Employees Engaged
By Mel Kleiman, Humetrics Want to keep your top talent happily engaged and on board for the long term? Want to inspire your other employees to reach their full potential? It’s easy! All you have to do is show ’em that you care. Here’s another simple question you can ask several of your employees this…