Concerns Abound Over Food Costs

In today’s struggling economy, more than half (58%) of U.S. consumers are “very concerned” about rising food prices, The Nielsen Co. found in a new survey on consumer purchasing trends. As consumer packaged goods (CPG) manufacturers and retailers employ options to manage abnormally high cost increases due to raw material and other expenditures, consumers voiced

BP Testing “Smart Wi-Fi” at U.S. Stores

BP North America has teamed with two wireless networking firms to pilot a souped-up version of Wi-Fi at 50 stores nationwide, all in hopes of adding more value to the customer experience. “We’re very interested in what the customer reaction will be,” said BP spokesman Scott Dean. “We have high hopes for this.” BP turned

Casey’s Intros New Store

In keeping with a plan outlined in 2008, Ankeny, Iowa-based Casey’s General Stores is rolling out expanded store designs. Casey’s executives said that roughly six stores with the new design are open or nearing completion, and the company hopes to finish a total of 20 by the end of April. The new ‘O’ floor plan

Redbox Heads To 7-Eleven

An instant video-rental concept is moving into a leading c-store chain after storming the  grocery channel. Redbox is spreading into 7-Eleven stores nationwide as it continues its focus on the c-store market. Starting this month and continuing through next year, Redbox will be installing its DVD rental machines into 2,600 7-Eleven locations nationwide, boosting its

A Legend Among Us

Growing up during the Great Depression, Bob Seng learned to appreciate hard work, dedication and the value of an honest day’s work. It was those principles that guided him during his nearly 20-year career at Shell Oil, which began 60 years ago in 1949. For Seng, now a spry 85 years young, the experience at

The Industry’s Power 25 (part 5)

Tom LongPresident and Chief Commercial OfficerMillerCoors Since becoming president and chief commercial officer of Miller Brewing Co. in 2006, Tom Long has guided his company through several successful changes, including the joint venture agreement that created MillerCoors last July. Long also made the crucial decision to locate the newly merged company in downtown Chicago instead

Feel the Power

Convenience Store Decisions is proud this month to present our Power 25 issue. The Power 25 recognizes industry pioneers, association executives and manufacturers that shape the way the convenience store industry operates. These prominent leaders were selected for the lasting contributions they have made to the convenience channel and the impact their influence has on

7-Eleven Leaps into Gaming

Take it from 7-Eleven: Today’s average gamer is not a teenage—he’s in his early 30s and most likely a male. That’s good news for the Dallas-based retailer, whose customer base skews heavily toward males between the ages of 18 and 34. The c-store chain said it’s taking the plunge into video game sales after dabbling

The Industry’s Power 25

"AN OUTSTANDING LEADER," "INNOVATIVE," AND "A TRUE VISIONARY." Such high praise could only describe the outstanding leaders guiding the convenience store and petroleum industry during a period of economic turmoil. Convenience Store Decisions is proud to recognize these titans of industry in the second annual Power 25 issue. These influential business leaders were selected for

Economic Sign of the Times

Convenience store retailers are no strangers to dealing with adversity. Whether it’s Wal-Mart, finding talented labor or dealing with high gas prices, the industry has persevered by choosing good locations and providing outstanding service to loyal customers. But a downturn in the economy poses a new threat many may not be ready for: loyal customers

A Clear Vision

Smoking restrictions, excessive taxes and competition from tax-free sources on Native American reservations and the Internet have proven to be three obstacles too big to overcome for most convenience store retailers. For Smoker’s Express, a seven-store chain based in Fairless Hill, Pa., these obstacles are merely gateways to new sales opportunities. Nestled in Pennsylvania’s Lehigh

The Industry’s Power 25 (part 2)

Robert Myers President and CEOCasey’s General Stores Inc. About 40 years and 1,470 stores later, Casey’s General Stores still prefers those small Midwestern towns. If not for the small-town charm they offer, then at least for the collective $4.8 billion they generated this past year to make Casey’s a leader in the world of convenience.

The Industry’s Power 25 (part 3)

Donald ZietlowPresident and CEOKwik Trip Inc. Kwik Trip CEO Donald Zietlow and his team at the La Crosse, Wis.-based Kwik Trip Inc. have built a well-oiled network of facilities and operations that support more than 380 Kwik Trip and Kwik Star stores in Wisconsin, Minnesota and Iowa. The Kwik Trip brand started in a small

The Industry’s Power 25 (part 4)

J. Michael Walsh President and CEO Core-Mark Holding Co. Inc. It would be tough to overstate how important the company J. Michael Walsh leads is to the c-store industry. As one of the largest broad-line, full-service distributors of packaged consumer products to the convenience retail industry in North America, Core-Mark provides distribution and logistics services

CSD at the Races

NASCAR appeals to millions of race fans across the U.S. Spend any time at a race and you’ll quickly know why. It’s not just the roar of the engines or the intoxicating smell of burning rubber and motor fuel—it’s the intense, high-speed race to be a champion that at any given moment could send one

Finding Balance

Whether it’s maneuvering the fine line between hard work and spending enough quality time with the wife and kids or walking home after one too many at the local pub, finding the right balance is the crucial difference separating success from a split lip. In his poignant memoir, “From Smart to Lucky: Leadership Lessons from

Alon Emerges

Alon USA At a Glance: Alon USA is a Dallas-based independent refiner and marketer majority owned by Alon Israel Oil Co. Ltd. It was formed in 2000 when Alon Israel purchased the downstream operations of Atofina Petrochemical. Today, Alon owns and operates the Fina fuel brand and Southwest Convenience Stores LLC (SCS), the largest 7-Eleven

Onboarding: The Key to Valued Employee Retention

Branding, corporate identity and corporate image are just a few of the buzzwords the folks in the marketing department use to describe the basic building blocks of a comprehensive business development plan. What these terms have in common is that they’re all about communications. Simply put, as every convenience retailer knows, the world won’t beat

Vote for Convenience Store Decisions’ Power 25

It time once again to vote for Convenience Store Decisions’ Power 25! The Power 25 recognizes industry pioneers, association executives, lawmakers and other influential figures that shape the way the convenience store industry operates. These prominent leaders are being selected for the lasting contributions they have made to the convenience channel and the impact their

Altria Lands UST

On paper Altria Group’s estimated $11.7-billion deal to acquire UST Inc. is a deal for the ages that will meld its powerhouse Marlboro line with the immensely popular Skoal and Copenhagen smokeless tobacco brands. The combination of Altria, parent company to Philip Morris USA, and UST, creates the premiere tobacco company in the U.S. with

Overcoming Adversity

Good things happen to good people. That’s an axiom we’ve all heard from the moment we were able to distinguish right from wrong. For Jeff Morris, president and CEO of Alon USA, that was a concept he struggled to wrap his brain around eight months ago. Morris has enjoyed a reputation as a great leader

How Rutter’s Stays on Top

There was a time not long ago in this industry when bigger was always thought to be better. Fortunately, the folks at Rutter’s Farm Stores knew better.  With 52 stores in five Pennsylvania counties, Rutter’s focus has never been on reckless expansion simply for the sake of having a larger store count. Rather, its has

The New Face of Convenience

The late Ray Kroc, founder of McDonald’s once said, “Luck is a dividend of sweat. The more you sweat, the luckier you get.” Well, the folks at Rutter’s must be drenched.  Fresh off the launch of its convenience store prototype in York, Pa., the executive team at Rutter’s, Scott Hartman, Jeff Leedy and Jerry Weiner,

Customers Rate Rutter’s No. 1

Rutter’s topped the York Sunday News’ 2008 “Best of York” rankings in six categories, beating out a number of other national brands. Rutter’s took first place in the six categories evaluated by its hometown newspaper, including breakfast, coffee, deli/sub/sandwich, fast food, lunch and milk. York, Pa.-based Rutter’s bested the likes of Cracker Barrel in the

Ethanol and Biodiesel: What You Need to Know

Ethanol is a renewable fuel made primarily by distilling grains such as corn, wheat, barley and other food crops. It is an alcohol that is mixed with gasoline when used in vehicles. Cars can run on a mix of 85% ethanol and 15% gasoline, but typically ethanol is only used as a fuel additive in