A growing debate continues as to whether Groupon, and other daily deal sites like Living Socialare good for businesses or are they a quick-fix marketing solution in a sluggish economy yielding short-lived, expensive, false hope. While the jury is still out, there is no debating that the daily deal phenomenon continues to grow in popularity.
Turnover can be very costly, yet it is often overlooked or poorly measured by many convenience store retailers. Studies peg the cost of replacing one c-store employee can be $1,500 or more and that ignores the opportunity cost from increased sales resulting from a well trained, stable, customer focused work force. Many chains are
Sometimes it makes a lot of sense to have a cross functional work team established to tackle business challenges or drive operational improvement in current processes. Other times it is better to assign the task to an individual or to a group with a clearly defined leader. Cross functional teams provide the added benefit of brining
With companies across all retail channels vying for convenience customers, the pressure is on c-store operators to protect their market share. By Greg Ehrlich, Contributing Editor. As the convenience store industry continues to evolve, one area that is demanding greater attention is brand image. Once a concern primarily for larger chains, brand image is a
Top retailers in any category understand the importance of their brand, their brand promise and how they deliver on that promise. They understand that given a choice, consumers would rather spend their money with retail brands they know, like and trust. So how recognizable is your c-store brand and what is it that you promise
The cost of health insurance continues to rise. The government knows it’s broken and is trying to fix it, but how likely are they to create an affordable solution? The conventional approach of bidding out your plan directly or through brokers to multiple carriers is no longer the sole solution to this dilemma. More and
Business changes and competitive landscapes are shifting faster now than at any time in history. The rate of change has accelerated due to the ubiquity of the Internet, the availability of low cost-high speed computers and, most recently, the proliferation of smart phones and the popularity of social networking sites like Facebook and Twitter. The
It sounds like a couple of obvious questions, but when these questions are asked to executives at a convenience store chain, the wide array of answers may surprise you. Most execs generally know how a company arrived at its present state. However, dig deeper and many will tell you they arrived at their current destination