zarcopump

Zarco Debuts Innovative Pump Service

Zarco USA gains sales from fuel customers with touchscreen ordering that allows patrons to order their favorite foods while filing up their tanks. By Erin Rigik, Senior Editor Scott Zaremba, president of Lawrence, Kan.-based Zarco USA this past May rolled out touchscreen ordering at the pump at one of his nine convenience stores, with plans

UnitedExpressBakery

Bolstering Bakery

C-store customers are seeking fresh baked treats for breakfast and snacking occasions. By Erin Rigik, Senior Editor Savvy retailers are diving into bakery programs to entice morning customers who want sweet treats with their morning coffee, as well as afternoon snackers seeking fresh and indulgent goodies. As both the breakfast daypart and snacking occasions grow

walgreens

Walgreens to Remain U.S. Based Despite Acquisition

Purchasing Europe’s Alliance Boots. Walgreens is set to acquire the remaining 55% of European pharmacy retailer and wholesaler Alliance Boots in an agreement that will keep its corporate tax headquarters in the U.S., despite speculation that the drug store chain would move its headquarters overseas to take advantage of a lower corporate tax rate. Walgreens

stripes

Stripes Revamps Website

New site focuses on food offerings, with a big emphasis on design. By Erin Rigik, Senior Editor Stripes Stores has launched a new company Website, complete with colorful graphics and detailed information about its food and beverage offerings. The site debuted on July 22. New features include photos and information about Stripes Stores’ proprietary products,

thehub

The Hub Set To Open First Location This Fall

New convenience store to put heavy focus on food, aims to grow in North Dakota. By Erin Rigik, Senior Editor. The Hub Convenience Stores, is set to open its first location—a travel center—this October in Dickinson, N.D. The Hub’s model combines a flexible format—including a travel center, truck stop and c-store prototype that can be

Rattlers

Rattler’s Poised For Growth

The Texas chain is upping its game online while perfecting a grab-and-go concept. By Erin Rigik, Senior Editor. Rattler’s Convenience Stores, with 11 locations in Texas, is set to renovate one of its earliest stores located near its company headquarters in Navasota, Texas, doubling the location’s size to accommodate today’s competitive market. The chain is

Fresh&EasylogoWeb

Tesco’s CEO Clarke Replaced By Unilever Executive

Clarke exits after second profit warning in three years. Tesco has announced that its Chief Executive Philip Clarke is leaving the company in October to be replaced by Unilever executive Dave Lewis, following a new profit warning for the U.K. retailer. Tesco said on Monday that trading in recent weeks had been more challenging than

Weigel's new bakery facility is now open for production.

Weigel’s Adds Proprietary Bakery

An array of daily delivered fresh bakery products to help Weigel’s compete at breakfast, snacking occasions. By Erin Rigik, Senior Editor After eight years in the foodservice game, Weigel’s is upping its bakery offering with help from its newly-opened bakery facility that now creates proprietary fresh baked products for the c-stores. Weigel’s launched the new

Trust Graph

Trust and a Stronger Bottom Line

C-store retailers can use these pillars of trust to foster loyal teams and organizations.  By Erin Rigik, Senior Editor Whether you want more productive employees or better customer loyalty, cultivating trust is the greatest social currency in which to invest. David Horsager, speaker, business strategist, and author of the national bestseller “The Trust Edge: How

phone

Enhancing Social Media Skills

When customers give feedback, it’s a chance for your brand to craft your brand image and gain customers through your response. By Erin Rigik, Senior Editor Social media wasn’t even a blip on the radar screen in 1990, but today it has become a vital tool in reaching customers and communicating promotions as well as

liquor offering

Lower Cost Lighting

When considering an operational upgrade, cost of ownership is a key factor. Erin Rigik, Senior Editor Efficiency upgrades to lighting, heating and air or other operating systems can lower expenditures for convenience stores in the long run. However, operators should consider more than just start-up costs when choosing which enhancements make the most business sense.

Slurpee Medium Size Paper Cup

Dispensed Beverage Evolution

The last 25 years have seen dispensed beverages grow in importance in the convenience store industry. By Erin Rigik, Senior Editor Dispensed beverages—both cold and frozen—have come a long way since 1990, today constituting one of the primary draws to the c-store and representing a veritable goldmine of profitability. The last two and a half

Print

Convenience Stores and the Last 25 Years

On our silver anniversary, CSD examines the issues, innovations and leaders that have helped shape the convenience store industry. By Erin Rigik, Senior Editor. The notion that convenience stores have come a long way since 1990 is an understatement. Twenty-five years ago, the upscale, large format c-stores offering fresh prepared foods and grab-and-go lunches weren’t

Hess express

Speedway’s Acquisition of Hess Spells the End of an Iconic Retail Brand

Deal to acquire the East Coast’s largest gas station operator will position Speedway as one of the top company-owned and -operated convenience store chains in U.S. By Erin Rigik, Senior Editor Marathon Petroleum Corp.’s subsidiary, Speedway LLC, is poised to become one of the leading convenience store and petroleum marketers in the U.S. following last

storm

Disaster Preparedness Spares Business Losses

From power outages to natural disasters, stores with a disaster preparation plan, including generators to keep the lights on and the fuel flowing, fare much better than those who are unprepared. By Erin Rigik, Senior Editor At Dion’s Quik Marts in south Florida, May marks the beginning of annual hurricane preparation month, where all 12

Microsoft Word - Wawa50thanniversaryreleasefinal.docx

Wawa Celebrates 50

Customers enjoy free coffee all day on “Wawa Day.” By Erin Rigik, Senior Editor / News & Online. Wawa’s 50th Anniversary celebration kicked off at 6 a.m. at the first Wawa store ever built, located at 1212 MacDade Blvd., Folsom, Pa., which first opened its doors 50 years ago on April 16, 1964. Even at

social-media-icons

Grow Your Business By Word of Mouth

Inspiring your customers to share information on your chain comes from keeping your brand top of mind and tip of tongue with shoppers. By Erin Rigik, Senior Editor Jonah Berger, author of “Contagious, Why Things Catch On,” has some important advice for retailers and advertisers alike on how to make your brand resonate with customers.

Macs

Keeping Your Customers and Employees Safe

Security experts weigh in on how to solve crime problems and potentially dangerous situations before they start. By Erin Rigik, Senior Editor Problem: Crime in your markets of operation is becoming a concern. Solution: Institute best practices in store security, from adding surveillance cameras, smart safe equipment and training all your employees on how to

Cleaning House - Scrubbing Tile

Boosting Sales With Store Cleanliness

Customers are more likely to make food purchases at an establishment they view as clean—and that goes double for the restrooms. By Erin Rigik, Senior Editor Problem: Food sales are dropping despite having a world-class menu. Solution: Inspect store cleanliness. Its sanitation and bathrooms are as important to food sales as the food itself. Developing

fruit

C-Stores Face New SNAP Mandates

New federal rules could force some retailers to abandon the Supplemental Nutrition Assistance Program altogether. By Erin Rigik, Senior Editor The recently enacted Federal Farm Bill is requiring new “depth of stock” mandates for convenience stores involved in the Supplemental Nutrition Assistance Program (SNAP), more commonly referred to as food stamps. With the Farm Bill

Jiffy

Jiffy Mini Marts Passes the Torch

Karen Shroyer now helms the c-store business she grew up learning.   By Erin Rigik, Senior Editor After more than 35 years in the c-store business, Jim and Pat Fash, owners and founders of Jiffy Mini Marts Inc. retired in 2011, passing ownership of the family business down to their daughter Karen Shroyer, a member

GasPumpsLR

Details From SOI Summit’s Closing Day

Fuel forecasts, shopper research and the mobile age capture retailer attention on the last day of the NACS State of the Industry conference. The NACS State of the Industry (SOI) Summit held at the Intercontinental Hotel in Rosemont, Ill., concluded on April 3 after a number of sessions on the convenience store landscape ahead for

7-ELEVEN, INC. HEALTHY RESOLUTION-KEEPING

Visits to Convenience Stores Decline in Last Quarter of 2013

Gas prices remain stable as traffic volume dips. A tightened grip on consumer spending and a historically soft December contributed to a decline in convenience store (c-store) visits in the fourth calendar quarter of 2013, reported The NPD Group, a global information company.  In spite of favorable gas prices and improved consumer confidence, traffic volumes

BEER

Roadrunner Pushes Forward with Innovative Retail Programs

A growler beer program and self-serve frozen yogurt bring fun concepts to the chain’s customers in four states. By Erin Rigik, Senior Editor /News & Online Innovation is the corner stone of all successful retail offerings and Roadrunner Markets is fully committed to keeping its store programs fun and exciting.Mountain Empire Oil’s Roadrunner Markets, with

ClydesOne

Clyde’s Market Boosts its Retail Footprint

The Georgia chain is updating its chicken program, testing a smaller format barbeque restaurant and rolling out a larger convenience store size. By Erin Rigik, Senior Editor/News&Online As part of its ongoing effort to satisfy today’s on-the-go customers, Clyde’s Market with 43 convenience stores in Georgia, is applying lessons from its Rusty Pig barbeque restaurant

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