Yesway Charts Its Course

With an all-star team and best practice plans, Yesway is prepared to deliver convenience. By Erin Rigik Del Conte, Senior Editor Yesway’s convenience store chain may be fewer than two years old, but it boasts an aggressive expansion plan, which it intends to achieve by leveraging veteran c-store industry leadership, developing expanded foodservice offerings within

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Meal Kit Market Throws Curve Ball At Food Industry

Packaged Facts continues to project robust growth for delivery meal kits. The demand for meal kit service shows the need for convenience among consumers, and more businesses are taking note. From Amazon to Walmart to Wall Street and Unilever, everyone is watching the meal kit delivery services space, which has mushroomed to $5 billion in

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NC A&T State’s C-Store Serves Student Needs

Currently revamping its c-store and constructing a new dining hall, Campus Enterprises at NC A&T State uses student feedback to better plan food and c-store offerings. By Erin Rigik Del Conte, Senior Editor North Carolina Agricultural and Technical (NC A&T) State University has embarked on major renovations to bring its convenience store and dining services

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Accessories Stay Afloat

As tobacco products evolve, sellers of tobacco accessories must foster new market opportunities. By Erin Rigik Del Conte, Senior Editor As tobacco products feel a squeeze from regulations, accessories must adapt to thrive. Tobacco accessories include lighters, rolling papers, e-cigarette cartridges and other purchases that complement tobacco use. Smoking accessories totaled $254 million for the

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Accountability Is Key to Loss Prevention

Convenience stores with high standards succeed at reducing shrinkage and cash loss. By Erin Rigik Del Conte, Senior Editor Loss prevention and inventory control at convenience stores begin at the top, with clear rules and best practices for employees and store management, followed by accountability for missteps. Convenience Store Decisions caught up with loss prevention

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Designing for Success

Branding accents can help weave a holistic design concept throughout the store. By Erin Rigik Del Conte, Senior Editor A convenience store’s design can convey an unconscious message to customers about its values, brand and food quality. Today, many convenience store chains are remodeling to feature a modern, upscale look that showcases their brand message

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Celebrating 20 Years of HR at Douglass Distributing

Tamra Bragg has a passion for helping people reach their potential. By Erin Rigik Del Conte, Senior Editor If experience means anything, then Tamra Bragg knows human resources (HR). Bragg has 40 years of total experience in the field and is celebrating her 20th anniversary this April with Sherman, Texas-based Douglass Distributing where she is

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Mac’s Crime Prevention Success

As Mac’s works to deter theft, Harvard University is studying the convenience store chain’s approach to crime prevention. By Erin Rigik Del Conte, Senior Editor Mac’s Convenience Stores in central Canada is well known for having a multi-faceted approach to fighting crime and maintaining store security. CSD spoke with Sean Sportun, ICPS manager, security &

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Transitioning to Next-Generation Leadership

Thinking about a change in leadership can be intimidating, but planning ahead can save your business from turmoil should the unexpected occur. By Erin Rigik Del Conte, Senior Editor When preparing next-generation leaders within a convenience store company, the process of transitioning leadership can be challenging at best—especially when it’s a family-owned business. Savvy retailers

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U.S. Gasoline Futures Drop Back in Spring Transition

Fuel Marketer Intelligence: Supply Chain Dynamics to Retail Fuel Prices  By Brian Milne, Schneider Electric Sliding from a 1.5-year high on the first day of March, the April gasoline futures contract rolled into the nearest delivery position in trading on the New York Mercantile Exchange, signaling the spring transition to more stringent fuel specifications. Known

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Chevron, Albertsons Expand Rewards Program to St. George, Utah

Customers can earn points shopping for groceries at Albertsons and redeem them at their local Chevron or Texaco. Albertsons Companies LLC, and Chevron Products Company, a division of  Chevron U.S.A. Inc., are bringing their popular Gas Rewards program to customers in St. George, Utah. Customers who earn Reward Points by shopping at their local Albertsons

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Gehrts Reinvents Tobacco at Kum & Go

Years of experience on the manufacturer side has provided Jodi Gehrts a unique perspective on tobacco retail. By Erin Rigik Del Conte, Senior Editor This April marks Jodi Gehrts 24th year in the tobacco industry, first on the tobacco manufacturing side, followed by nearly 10 years overseeing the tobacco category for Kum & Go. For

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Vespole Directs QC’s Foodservice Future

After climbing the ranks from a part-time employee to director of food service, Jennifer Vespole knows what it takes to make a food program a success. By Erin Rigik Del Conte, Senior Editor In December 2016, Jennifer Vespole, director of food service, celebrated her 29th anniversary with Whitehouse Station, N.J.-based QuickChek (QC), which operates 148

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Spinx Goes Local

Spinx incorporates local fruits into its Fresh on the Go program to appeal to shopper demand for more locally-sourced produce. As consumers increasingly look for clean labels, sustainable sourcing and food that remains fresh along the path from farm to table, the demand for local food has grown. In response, some restaurants have added their

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QuickChek Wins With Fresh Sales

From simple ingredients to label transparency and merchandising to showcase ‘fresh,’ QuickChek is meeting consumer requests for better-for-you food. By CSD Staff Just as foodservice and food offerings in the convenience channel have changed with time, the concept of fresh is now naturally positioned at the forefront of the customer experience. Consumers’ demand has grown

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Grab and Go Gets Hot

As dayparts blur and snacking soars, Rutter’s appeals to customers with quality and variety. Rutter’s Farm Stores’ 66 locations offer a complete grab-and-go experience with 83 hot grab-and-go offerings. Items span many flavors and sizes of burgers, fried & grilled chicken sandwiches, subs and wraps, tornados, pork egg rolls and stromboli. The York, Pa.-based retailer’s

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Building A Better Foodservice Program

In CSD’s 2017 Foodservice Edition, we look at the latest trends and basic principles that convenience  retailers are following to ensure  quality offerings, modern menu options and bigger profits. By Erin Rigik Del Conte, Senior Editor The foodservice landscape continues to shift. Customers want transparency, clean labels and better-for-you foods, but quality and variety are

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Snickers Launches 360-Degree Super Bowl Campaign

A 36-hour live stream and a 30-second Super Bowl commercial are among the events Snickers has planned.  Mars Chocolate North American Inc.’s Snickers brand is set to feature a 30-second commercial during the third quarter of Super Bowl L1, featuring actor Adam Driver, this Sunday, Feb. 5. But Snickers isn’t stopping there. The Snickers brand

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2017 Social Media Awards

CSD presents its fifth annual review of social media trends, best practices for the new year and c-store retailers succeeding on social platforms. By Erin Rigik Del Conte, Senior Editor For the fifth straight year, Convenience Store Decisions reviewed the Facebook (FB) and Twitter pages of more than 60 c-store chains and is recognizing those

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Rutter’s Expands Grab-And-Go Selections With Hot Pouch

Kiosk side items now available in the grab-and-go section thanks to state-of-the-art packaging. By Erin Rigik Del Conte, Senior Editor On Tuesday, Jan. 17, Rutter’s debuted a new hot grab-n-go pouch to put highly-craveable side items from its popular kiosk service at the fingertips of grab-and-go customers. The new offering will be available at 53

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3rd – 4th Quarter Comparisons Are In

By Bill Scott THIS IS CRAZY. The big surprise this quarter are ‘arrowheads’. Arrowheads are just that. Manufactured pieces of stone that look exactly like arrowheads. Shoppers are buying them by the handfuls at two/$1, and the stores can’t keep them in stock. The stores in this sample sold 1,711 in the first few months

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Growth Energy, E15 Retailers Raise Funds to Battle Breast Cancer

Growth Energy teams with retailers during Breast Cancer Awareness Month. Growth Energy partnered with major fuel retailers Sheetz, Minnoco, Protec Fuel and Murphy USA for its annual Pink Out program to raise funds and awareness for breast cancer during the month of October. For each gallon of clean burning E15 sold, two cents were donated

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CSD/NAG Idea of the Day: Coffee Bar

Today’s Idea of the Day: Customers crave customization and new flavor experiences at the coffee bar. Engage customers by showing them how to combine brewed coffee with an offerings from the cappuccino machine and syrups to create a recipe of the month. This can be done through signage at the coffee bar. If you have

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Chevron, Texaco Customers Can Win Super Bowl LI Trip

Customers who swipe their Visa card at the pump are entered to win. Chevron through its partnership with Visa is offering customers a chance to win a trip to the Super Bowl. Chevron U.S.A. Inc. customers will be automatically entered for a chance to win a trip to Super Bowl LI from Visa when using

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CSD/NAG Idea of the Day: Inventory Tobacco

Today’s Idea of the Day: Inventory tobacco products at shift change. Tobacco products are small and expensive items that are easy targets of theft by dishonest employees. Prevent theft temptation by requiring employees to do a complete cigarette pack and other tobacco products count at every shift change. While it may frustrate staff initially, once

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