M-PACT Reveals Impact of Generational Shift

Because of more Americans retiring and growth in retail markets, competition for younger workers will intensify. In light of this, companies should prepare ways to make Millennials feel more welcome. If convenience retailers are perplexed by the generational gap in today’s workforce, that gap will only widen in the coming years. The topic of disparity

Kum & Go Donates Fresh Food

A pilot program that delivers fresh food to Colorado residents in need has the potential to become prevalent in other communities the convenience retailer serves. By David Bennett, Senior Editor Convenience retailer Kum & Go is exploring the power of fresh food as part of a program that targets a whole different group of consumers.

Ideal Market Is Growing Its Kentucky Home

Rocket Oil Co., which does business as Ideal Market, just opened its newest store in Hanson, Ky. Going forward in 2017, the family-owned company has even bigger plans. By David Bennett, Senior Editor There’s more to the state of Kentucky than fine bourbon, fast horses and the legend of Daniel Boone. There are close-knit communities,

Eby-Expo East Explores Foodservice

For the first time, Eby Brown is expanding its show presence to include the eastern U.S. Eby-Expo East wraps up today, April 5, in Cleveland, Ohio as more than 900 retail partners and vendors were on hand to preview what Eby-Brown Co. had to offer in terms of retail solutions for c-stores and their growing

Nye Reaching New Heights at Holiday

In his 41 years at Holiday Cos., Robert Nye has been critical to bolstering the workforce programs that have made Holiday Stationstores a major convenience store player. By David Bennett, Senior Editor A human relations specialist plays a critical role in determining adequate levels of employee satisfaction, resolving staffing conflicts, maintaining workforce management costs and

Boosting Your Beverage Business

Whether it’s a modest combination deal or full promotional blowout, c-stores are finding the best methods to churn cold and frozen dispensed beverage sales. By David Bennett, Senior Editor A March 2016 survey by Mintel Group Ltd. showed that convenience store visitors want a wider variety of fresh food and beverages as part of their

Applying Today’s Automation

As retail channels vie for foodservice customers, the implementation of technological advances such as digital kiosks and self-checkout stations are making convenience stores even more competitive. By David Bennett, Senior Editor The story of how Ray Kroc grew McDonald’s into an assembly line service model—a mass producer of cheeseburgers and milkshakes—is the crux of the

Mach 1: Breaking Barriers

This convenience chain is making cool things cooler and old things newer—all the while expanding its presence in the communities it serves. By David Bennett, Senior Editor Like many convenience retailers that pour over the details until they have a sure course of action, Mach 1 Stores contemplates its future steps carefully. The result has

Turner Making Waves at RaceTrac

Because of his body of work at RaceTrac, CSD recognizes Steven Turner as a Front-runner in Foodservice for 2017. By David Bennett, Senior Editor During his tenure at McDonald’s, Steven Turner saw waves of food trends shake the industry. Some rolled in like tsunamis and some quickly sunk below the surface. “I was at McDonald’s

7-Eleven’s Fresh Future

The industry’s biggest player is expanding its selection of healthy and regional food offerings to meet shopper demand. By David Bennett, Senior Editor Many patrons quickly realize that this isn’t their father’s 7-Eleven as they enter into certain store locations in Florida. Not unless their father prefers pandebono. A Colombian cheese bread usually served for

Solar-Powered Store Design

More convenience stores are taking on green energy initiatives, designed to cut costs while reducing their carbon footprint. By David Bennett, Senior Editor When it comes to designing and powering new stores, convenience retailers are always looking for measures to lower electrical bills. Even retrofitting existing locations with energy-efficient equipment is routine. There’s a much

Shuffling the Deck: What the Trump Administration Means for C-Stores

C-store operators are betting that a Trump administration will usher in a more business-friendly environment. By David Bennett, Senior Editor In the world of New York real estate, Donald Trump earned a reputation as a self-publicist and an assertive schemer. Now, as the soon-to-be leader of the free world, President-elect Trump is still viewed by

Pipeline Problems Reveal Regulatory Flaw

Two separate occurrences that interrupted operations of the Colonial Pipeline also forced states to declare emergencies, which in turn spurred a wide-spread run on fuel. By David Bennett, Senior Editor Two recent, high-profile incidents that struck the Colonial Pipeline in Shelby County, Ala. were exacerbated by a federal transportation policy that inadvertently caused a run

Giving Back Year Round

There’s no doubt that the convenience industry is generous when it comes to providing for charitable causes. However, two retailers—Kum & Go and QuickChek—are examples of companies that go out of their way to make a difference. By David Bennett, Senior Editor Almost all convenience stores are engaged in charitable activities during the holidays. Some

Alternative Energy Drinks

Energy drink producers are banking on convenience store customers’ growing interest in better-for-you beverage products to energize sales. By David Bennett, Senior Editor Against a towering LED backdrop at The NACS Show this past October in Atlanta, singer CeeLo Green had showed up to greet onlookers at the +RED Elixir exhibit. In an opposite corner,

St. Romain Is Making its Mark

There’s no question that the Louisiana company is fulfilling its destiny. As the operator of Y-Not Stop convenience stores continues to put customer and community first, its future seems assured. By David Bennett, Senior Editor Louisiana is largely the creation of the Mississippi River. As a result, the southern state has varied geography and habitats—tidal

Top 10 Emerging States for C-Stores

CSD examines certain U.S. states that have the economic might to shoulder future industry growth.  By David Bennett, Senior Editor San Antonio-based CST Brands Inc., a Texas-born company, is known as an industry leader not only because of its strong Corner Store brand, but the bolt-on acquisitions it achieved in the last few years. For

Power Mart Flexes Its Brand

A unique retail service provider is expanding its vision for the future. By David Bennett, Senior Editor If casual observers fail to recognize that Sam Odeh has the power then they aren’t reading the signage. The entrepreneur and broker of the Power Market brand, Odeh, founder and CEO of Power Buying Dealers USA Inc. (PBD

NOCO: Expressing Success

As on-the-go needs of convenience store shoppers evolve and change, New York’s NOCO Express is positioning itself as a go-to destination. By David Bennett, Senior Editor Like many regions, western New York is a microcosm of the convenience store industry and its developing penchant to provide more wholesome snacking and food offerings, reflecting the growing

Reinventing Sobeys Express

It’s still early in the rollout of Canadian grocer Sobeys Inc.’s new convenience store program, but the results are promising. By David Bennett, Senior Editor It’s true that every chain begins with one link. Of course, it helps when you have several other chains to take up the slack, if necessary. Last December, Sobeys Inc.—a

Swiss Farms Building a Healthy Future

The earlier purveyor of drive-through retail, Swiss Farms today is directing its efforts toward nutritious food offerings and modern customer service. By David Bennett, Senior Editor For a c-store that’s customers’ primary shopping experience begins and ends at the drive-through, Swiss Farms is in the process of re-branding its position within the marketplace. The retailer’s

Moving Forward

In many family convenience stores, next-generation leaders are helping forge their companies’ futures. By David Bennett, Senior Editor In the U.S., 97% of family businesses don’t survive past the third generation, according to the Family Business Institute. No doubt that among those elevated statistics are convenience store entrepreneurs who had a succession plan, but determined

FDA’s Deeming Regs and What You Should Know

Recently, the U.S. Food and Drug Administration authorized final deeming rules that pertain to other tobacco products—most which are important contributors to convenience store sales. Thomas Briant, executive director of the National Association of Tobacco Outlets (NATO), answered questions about specifics that c-stores should be aware of. By Dave Bennett, Senior Editor Convenience Store Decisions

Nouria Tapping Retail Potential

In the past 10 years, Nouria Energy Corp. has put together a savvy organization, which is taking the necessary steps to grow its retail brand in New England. By David Bennett, Senior Editor There comes a point in every successful convenience store company’s existence wherein it’s time to broaden the customer base, introduce new products

Rainbo Discovers Pot of Gold

Rainbo Oil Co., which operates the Kwik Stop convenience chain, is exploring various opportunities in 2016. With new store locations and a dynamic foodservice plan, the company has developed an enviable gem in its marketplace. By David Bennett, Senior Editor In the convenience store industry, there are plenty of chains that fly under the national