Red Bull Charges Into Cola Category

Red Bull is hoping its new Red Bull Cola, debuting in Las Vegas this month, will cut into a share of the mainstream cola crowd, brandweek.com reported. Red Bull Cola will be 100% natural and command a premium price, its formula consisting of kola nut and coca leaf. The debut comes as Red Bull has

QSR Magazine Releases Fast-food Survey Results

QSR Magazine has released its annual survey of consumer preferences and attitudes on quick-service restaurants, examining, among other things: how often consumers eat fast food, the factors most important in choosing a restaurant, favorite fast-food menu items, whether fast food has gotten healthier and more. "The yearly consumer survey is a great way for restaurant

CFTC Scrutinizing Crude Oil Trading, Energy Futures

The U.S. Commodity Futures Trading Commission (CFTC) announced last week a number of initiatives to increase transparency of the energy futures markets, while the Washington Post reported that the Commission had been investigating crude oil trading, storage and transportation for the past six months with a focus on possible "futures market manipulation." The Commodity Futures

Hometown Convenience

Folks in Walla Walla, Wash., say their town is so nice, you have to say it twice. Bill and Loretta Singer (pictured on front) may be inclined to say it three or four times, seeing as the dynamics in this small town 13 miles north of the Oregon border have grown their relatively young convenience

Corralling the Customers

There’s little debating the sort of purchase Buffalo Bill Cody would make these days if he could ramble into one of the southwest Missouri corner stores that brandish his name. “He seemed like a beef jerky kind of guy to me,” Curtis Jared, president and CEO of Cody’s Convenience Stores, said of the cowpoke-turned-entertainer who’s

Technology Driving Safety and Cash Management

Safeguarding c-stores and the people and property in and around them is getting easier and more economical thanks largely to incremental advances in a variety of technologies. Among them: safes that do more, software systems that communicate better and electronic eyes that see more. Theft and mayhem of all types, from gas pump drive-offs and

Faith-Fueled and Furious

At a jail in Valparaiso, Ind., there’s a rebel musician who’s probably wishing he’d sung just a little bit louder. At a church in San Francisco, there’s a holy man wishing he and his flock had prayed just a little bit harder. And in a backwater town just outside Kansas City, Mo., there’s a new

The Customer: Wine Appetites and Beer Wallets

The 2008 consumer, complex and roiling in its many needstates, has become a multi-headed hydra whose rituals and habits are being altered by external forces. It is, however, a creature predictable on at least one front: It always appreciates the convenience and value of the neighborhood c-store. Pinched by rising costs of fuel, food and

The Competition: Discretionary Spending Looms Large

For the past decade, the list of retailers that have cut into the convenience store industry’s consumer base has included the usual suspects: Wal-Mart, Starbucks, McDonald’s, Walgreens and a slew of other national brands in a smattering of channels. C-stores are predictably pitted against those same powerhouses in 2008, but the environment is far more

Car Wash and Motor Fuels: Fueling Frustration

Fuel price volatility is here to stay. Marketers must learn how to manage it to their advantage. That was the cold, hard message conveyed in the 2008 NACS State of the Industry (SOI) report. Marketers are urged to pay attention to sales volumes, but also focus on gross margin dollars and to always look at

Security and operations: Security and operations: Security and operations: Operating Costs Rise Across the Board

The cost of operating a convenience store is up significantly thanks in part to a number of factors, the most glaring being interchange fees and credit card costs. But labor and utilities also experience significantly higher year-on-year gains. The industry’s operating expenses on a per-store, per-month basis rose across the board in 2007, according to

Technology: Plural Platforms Top Priority

Today’s c-store retailers want technology platforms that will allow them to manage fuel brands, foodservice operations, remain PCI compliant, easily access data and help improve customer service simultaneously. Sound like a tall order? It’s really not, said Jenny Bullard, chief information officer of the Jones Co., which owns 177 Flash Foods stores in Georgia and

Branded Food: Fast Brands Build Business

Branded fast foods are major league players in today’s convenience channel. Indeed, the 45 chains recently surveyed by Convenience Store Decisions rang up some $380 million in branded foodservice sales last year. A pretty impressive figure, and one that is likely to make any c-store owner’s mouth water at the mere thought of adding a

Pizza: Old Tastes Trump New Trends

It seems the future of pizza hinges on just how far retailers are willing to stray from the confines of that traditional pizza box. "If you get too far outside the box, you’ll probably sell less pizza," said Neal Hollingsworth, vice president of marketing at Hot Stuff Pizza. And if you stay cloistered within the

Chicken: Poultry in Motion with Chicken in Top Spot

One of the most versatile and marketable products in retail foodservice has also become the No. 1 convenience item consumers are choosing in their quest for meat and poultry products. A recent study by the National Chicken Council (NCC) shows that U.S. consumers consider chicken to be the most widely available convenience food product, as

DELI, BAKERY AND PREPARED FOODS: Fresh Remains Key For Customers

The tendency for Americans to want more fresh and fresh prepared food is clearly growing, which is why traditional U.S. convenience stores have been joined by overseas chains like Tesco and Famima. "I think the lifestyle is really changing here," said Hidenari Sato, executive vice president of Famima Corp., the U.S. subsidiary of Japan’s FamilyMart

Hot Dispensed Beverages: Consumers on the Prowl for Premium

The days of battery acid brewing in a pot on a hot plate are long over, and c-store coffee programs will be hard-pressed to win drinkers these days without recognizing that consumers are on the prowl for premium coffees at palatable prices. A shortage of minutes and money among consumers nationwide is driving demand for

Cold & Frozen dispensed beverages: Mixing it Up in Cold Dispensed

Average per-store sales of cold dispensed beverages experienced modest gains that shouldn’t give retailers pause when they manage this category, as leading c-store chains are showing that big profits can spurt from some tiny fountain heads. Ricker’s c-stores, for instance, a 30-store chain headquartered in Anderson, Ind., has shaped much of its identity on its

Cigarettes: Taxation Taking a Toll

Cigarettes by far continue to be the top in-store category based on sales dollars. On a monthly basis, the industry per store average for 2007 was $39,127. However, its gross profit contribution slipped to 3.2% to $6,152 falling behind package beverages ($6,526.) The reason tobacco fell to No. 2 is simply taxation. Since 2002, 43

Other Tobacco products: OTP On The Rise

A surefire marketing strategy: Develop a need where consumers don’t even know they have one. The flipside: Wait until a need becomes so apparent, so prevalent and so overwhelming that it can no longer be justifiably ignored as a legitimate need. A pocketful of lawsuits and a barrage of tax increases in its portfolio, and

Candy, gum and mints: Candy Continues to be Dominant

The U.S. retail confectionery category generated approximately $29 billion in sales in 2007 and the profit margin for the category was approximately 35%, according to the National Confectioners Association’s (NCA) U.S. Confectionery Market report. Convenience stores accounted for 15%, or $4.5 billion, of overall candy sales in 2007, surpassing drug stores and dollar stores, but

Salty And Meat Snacks: Healthy Trend in Snacks Sales

Like other retail channels, the convenience store industry is witnessing a change in consumers’ snack choices. "We’re definitely seeing a shift to healthier snacks, but I think it’s a little slower than some of the other channels just because our customer base is still predominantly younger males who aren’t as much into healthier eating as

Dairy, ice cream and frozen foods: Dairy Leads Private Label Herd

Consumers grabbed a single-serve milk more than one billion times last year, according to Dairy Management Inc.’s CEO Tom Gallagher, who expects the number of quick-serve establishments promoting milk to exceed 50,000 in 2008. Dairy products lead retail sales of private label products, which Packaged Facts forecasts will grow at an annual rate of 5%

Prepaid: Targeting Niche Segments

According to figures from Mercator Advisory Group, the prepaid market isn’t big—it’s huge, and growing exponentially every year. Mercator’s debit advisory head Tim Sloane said that closed loop prepaid cards grew at a rate of 88% year over year from 2002 through 2006. Sloane predicts that when the 2007 figures are analyzed, they’ll show another

Health and Beauty Care: Health and Beauty Care: Health and Beauty Care: Health and Beauty Care: Competition Impacts HBC Sales

After buying a soda, milk, apple juice, a loaf of bread, paper plates, dishwashing detergent and a bagel, the typical c-store customer might—and that’s a big might—purchase a bottle of aspirin. Make no mistake about it: Health and beauty care in c-stores is akin to an unruly stepchild when it comes to in-store categories. Up

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