By Mel Kleiman, President, Humetrics
In light of the ever-tightening labor market, you can’t afford to lose even one promising applicant. So, let me ask once again, are you making it easy for jobseekers to get into your hiring system?
Case in point: One client thought they had “made it easy,” by adding the following to their call answering system…
“If you’re interested in working with us, please press two.” Upon which, the caller heard: “Thank you for calling. To apply in person, please drop by Monday through Friday from 10 a.m. until 2 p.m.”
This “user-friendly” message, in fact, eliminated the most promising candidates — all those folks who are busy working!