employees

Challenge Your Way of Thinking

Mind control is an often overlooked quality, but it’s an extremely important attribute in business and in life. By Jim Callahan When I think of the act of mind control, I’m not referring to hypnotism or getting my best friend to squawk like a chicken. Rather, having the right attitude in the face of both

CornerStore

MLPs: Sign of the Times

More convenience store chains like CST Brands are banking on master limited partnerships to improve their position in a widely-fragmented industry. By David Bennett, Senior Editor Acquisitions have always played a strategic role in the convenience store industry. Take for example CST Brands Inc., which last month entered into an agreement to acquire the convenience

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Leveraging QSRs in C-Stores

Foodservice veteran Dick Meyer shares lessons learned over more than two decades. By Dick Meyer, President, Meyer & Associates In 1993, I was blessed to begin my new consulting firm when the co-founder of Subway, Fred DeLuca, asked me to help them develop win/win development strategies with operators of c-store chains. Fred’s initial charter to

pile of fried chicken with watermelon in background

Profiting With Poultry

C-store operators who put out a good quality chicken product might see their foodservice business fly higher. By Marilyn Odesser-Torpey, Associate Editor At the Arthur, Ill. location of Jack Flash Convenience Stores, chicken accounts for about 60% of foodservice sales, said John Herrmann, district supervisor for the 11-unit, Effingham, Ill.-based chain. The store also offers

Sandwich

Fresh is Best

By emphasizing quality, variety and convenience, retailers have the opportunity to convince consumers to purchase more sandwiches rather than making them at home. By Marilyn Odesser-Torpey, Associate Editor When the quick-service provider Pret A Manger first introduced prepackaged sandwiches in its stores 10 years ago, the first thing the company had to do was communicate

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Cup O’ Competition

A quality coffee program and an array of condiments can differentiate your brew offering from the rest of the pack. By Marilyn Odesser-Torpey, Associate Editor Last year, 7.8 billion cups of coffee were served by commercial restaurants, the vast majority through fast-food channels, according to NPD Group market research firm. Of those cups, 4.7 billion

Beer Tasting

Crafting Better Beer Sales

Millennials are the No. 1 consumers of craft beers, much to the delight of convenience stores that are growing their adult beverage business through specialty ale sales. By David Bennett, Senior Editor North Carolina’s capital city of Raleigh might have remained a beer backwater had it not been for the grassroots lobbying group Pop the

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Technomic Survey Reveals the Industry’s Top Coffee Programs

In a foodservice survey of 22 leading convenience store chains, Whitehouse Station, N.J.-based QuickChek was voted No. 1 by consumers for its coffee in both Overall Beverage Quality and Food Quality. In its 2014 survey, Consumer Brand Metrics: Convenience Stores, Technomic Inc., a leading food industry research company, asked respondents to identify the retail chains

Tea

Teas Quench RTD Demand

With carbonated drink sales fizzing, ready-to-drink teas are satisfying customers’ thirst and c-store sales. By Howard Riell, Associate Editor As soft drink sales decline, customers continue to turn to iced teas and non-carbonated fruit beverages for healthful refreshment and exciting new tastes. Ready-to-drink (RTD) teas continue to lead growth among packaged beverages, something demographic findings

fuel line

Road to Lower U.S. Gasoline Prices To Take Brief Detour

By Brian Milne, Energy Editor for Schneider Electric. The U.S. gasoline futures contract dropped to a fresh low for 2014 mid-September that coincided with the shift away from summer specification gasoline to easier to manufacture fuel while the national average price for retail gasoline sunk to a seven-month low. The national average is down 5.1cts

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Details Emerge On Home Depot Security Breach

Months of security warnings reportedly preceded Home Depot hacking. More information has emerged on the Home Depot data breach, which the company confirmed on Sept. 8. The breach put as many as 56 million credit cards at risk—more than the 40 million affected by Target’s breach last year. Home Depot did not confirm the breach

creditcards

Fed Upholds Interchange Fee Ruling

The Fed announced it will not change debit card swipe fee rates. The Federal Reserve will not change the current interchange fee standard or fraud prevention adjustment, Credit Union Times Online reported. The Fed made the decision based on the results of a survey of debit card transaction costs, which is mandated by the Dodd-Frank

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Nisbet Oil Sites Add InOvationTV

Program will help improve fueling experience and “future proof” Nisbet Oil sites. The inOvationTV media platform continues its nationwide growth with the addition of new Nisbet Oil Co. sites in North Carolina. The inOvationTV media platform is a forecourt media program offered jointly by Wayne Fueling Solutions, a provider of fuel dispensing technology, and Gas

Microsoft Word - Eric Heiberg Joins Kretek as NE Region Sales Di

Chuck Welz Named Kretek Southern Region Sale Director

Business development and retail chain growth will be key focus. Kretek International Inc., exclusive importer and marketer of Djarum and Cuban Rounds Cigars, Voodoo and EZ Cig e-vapor products, DjEEP lighters, Nuvino Wines, and VirMax male performance products, has named Chuck Welz as Southern Region sales director. Welz will report to Kretek Vice President of

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FOR ALL SEASONS

Whether it’s the dog days of summer or the hazy shade of winter, innovative promotions can help maintain frozen beverage sales all year long. By Howard Riell, Associate Editor Convenience store operators know customers seek cold and frozen dispensed beverages when the thermometer outside rises. However, what can c-stores to do promote sales when temperatures

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Walmart Enters C-Store Territory

Walmart’s prototype convenience store in Bentonville, Ark. reflects a shift  in strategy for the retailer, but will it be a game changer for the industry? By David Bennett, Senior Editor As vehicles navigate under the shiny white fuel station canopy, the eye goes immediately to the yellow columns designed to mimic the burst of petals

beer

For Beer, a “Perfect Storm” Benefits Some Brands, Threatens Others

Technomic finds momentum among smaller brands and categories and higher price tiers continues. Changing consumer taste preferences, varied levels of cost-consciousness and competition from spirits and wine are converging to re-shape the beer industry and its growth opportunities in 2014 and beyond. “It’s really a perfect storm scenario that’s creating opportunities for some beer marketers

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Cumberland Farms Awards 2014 Believe and Achieve Scholarships

The convenience store retailer has helped more than 900 students reach their dreams since the program’s inception. Cumberland Farms announced that 130 talented high school seniors from 11 states have been awarded Believe and Achieve Scholarships to help them attend college in the fall of 2014. Cumberland Farms’ popular scholarship program began eight years ago

NCR

NCR To Help Retailers Integrate Apple Pay

“With Apple Pay, Apple has transformed mobile payments and will have an impact on the industry like never before,” says NCR spokesperson. NCR Corp. enables more than 485 million consumer transactions per day across retail, financial, travel, hospitality, and small businesses, globally. The announcement of Apple Pay is important to the industries NCR serves as

Minnoco Price Sign

Minnoco Expanding To Offer E15, E30 and E85

Expansion plans will make Minnoco one of the largest fuel retailers in the Twin Cities. Minnoco announced an expansion program that will bring more locally-owned fuel retail outlets to the Twin Cities area. Minnoco (Minnesota Independent Oil Co.) is a brand of gasoline developed for the members of the MSSA (Minnesota Service Station & Convenience

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Ruling on Smokeless Tobacco

Although smokeless tobacco has successfully held off most margin pressures, the category cannot escape the scrutiny of regulators. By Howard Riell, Associate Editor As sales of traditional cigarettes continue to decline, many convenience stores are making the most of the swelling popularity of the smokeless tobacco category. C-store sales of smokeless tobacco climbed by 7.6%

njoy

NJOY Launches New Digital Education Resource

Vaping segment thrives where store personnel share product expertise with consumers. NJOY, one of the world’s premiere vaping companies with a diverse portfolio of e-cigarette and vaping products, has announced the launch of www.HowToNJOYvaping.com. By providing specialized category and product knowledge, the new Website serves to educate retail partners, vaping enthusiasts and adult smokers who

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MasterCard Teams With ApplePay

Now that Apple has unveiled Apple Pay, MasterCard cardholders can use their iPhone 6, iPhone 6 Plus and Apple Watch for everyday purchases. MasterCard worked with Apple to deliver a seamless and secure payment experience. For consumers and merchants alike, that means that every purchase made with a MasterCard using iPhone 6, iPhone 6 Plus

familydollar

Family Dollar Rejects Dollar General’s “Illusory” Tender Offer

Family Dollar Board reaffirms unanimous recommendation in support of transaction with Dollar Tree. Family Dollar Stores Inc., a national discount retailer offering name brands and quality, private brand merchandise, announced that its Board of Directors unanimously recommends that Family Dollar’s shareholders reject the unsolicited conditional tender offer made by Dollar General Corp. and not tender

VP Racing

Retails See Sales Boost From VP Racing Fuel Branded Program

“Sales are up at every store we branded VP, but what really amazed me was the extremely loyal following of the people looking for VP products,” says owner of TMT Inc. After nearly 40 years of “makin’ power” with formulas for racers, the “Mad Scientist” at VP Racing Fuels appears to have found the magic

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