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U.S. Consumers Crave Upscale Coffee

The number of American adults who enjoy a daily cup of coffee remained steady in 2013, the annual National Coffee Association of USA’s National Coffee Drinking Trends study showed. However, the popularity of espresso-based coffee drinks such as cappuccinos and lattes, jumped with 18% of the 3,000 adults surveyed saying they drink these daily. This

Rattlers

Rattler’s Poised For Growth

The Texas chain is upping its game online while perfecting a grab-and-go concept. By Erin Rigik, Senior Editor. Rattler’s Convenience Stores, with 11 locations in Texas, is set to renovate one of its earliest stores located near its company headquarters in Navasota, Texas, doubling the location’s size to accommodate today’s competitive market. The chain is

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Tesco’s CEO Clarke Replaced By Unilever Executive

Clarke exits after second profit warning in three years. Tesco has announced that its Chief Executive Philip Clarke is leaving the company in October to be replaced by Unilever executive Dave Lewis, following a new profit warning for the U.K. retailer. Tesco said on Monday that trading in recent weeks had been more challenging than

corner Store

Corner Store Adds Spice to Summer Menu

New puff pies and whoopie pies feature kick of sriracha. Corner Store is kicking up the spice in its summer offerings and promotions, introducing sriracha sauce and a culinary twist in its new savory puff pies and sweet whoopie pies. The new Sriracha Club Puff Pie is a flaky, buttery pastry filled with piping hot

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7-Eleven Increases Franchise Incentive For Military Veterans

Recent veterans enjoy a 20% franchising-fee discount. Recognized as “military friendly” by multiple veterans’ organizations and publications, 7-Eleven Inc. is serious about growing its franchisee ranks with qualified military veterans. The world’s largest convenience retailer has increased its franchising-fee discount to 20% capped at $50,000 as an added incentive for qualified veterans who have left

ecigarettes

Cleveland Bans E-Cigarettes In Public Places

Smoking bans now also apply to electronic cigarettes. The Cleveland City Council, in a unanimous vote late Wednesday agreed to expand a 2011 ordinance against tobacco smoking in public places to e-cigarettes, IdeaStream reported. The Ohio-based city had already banned cigarette smoking in publicly-owned outdoor areas such as parks, community gardens, and within 150 feet

Weigel's new bakery facility is now open for production.

Weigel’s Adds Proprietary Bakery

An array of daily delivered fresh bakery products to help Weigel’s compete at breakfast, snacking occasions. By Erin Rigik, Senior Editor After eight years in the foodservice game, Weigel’s is upping its bakery offering with help from its newly-opened bakery facility that now creates proprietary fresh baked products for the c-stores. Weigel’s launched the new

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Rutter’s Selects Second Winner of Gas for a Year

Second of four winners selected in summer sweepstakes. Jeff Weinman of Mountville, Pa. has been selected as the second winner of gas for a year in Rutter’s #SummerofFreedom sweepstakes. There will be four grand prizewinners of free gas for a year throughout the summer. Every customer can enter the drawing to win fuel for a

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The State of the Legal Marijuana Market

Upcoming tobacco conference first to discuss the legalization of marijuana. At the upcoming Smoker Friendly Conference & Tobacco Festival held Aug. 21-23 Smoker Friendly will be the first in the tobacco industry to convene a panel to discuss the legalization of marijuana, and opportunities that it will provide in the future. Friday morning, Aug. 22,

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Operation Chill Enters 19th Year

 Local police ‘ticket’ good kids with free Slurpee coupons. Crime doesn’t pay, but good behavior does, and for some kids this summer, the payoff might include a free Slurpee drink at their neighborhood 7-Eleven store. For the 19th year, 7-Eleven Inc. is partnering with local police departments to distribute up to one-million free Slurpee coupons

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CITGO Launches Second Annual Fueling Education Promotion

Eighty-four educators to receive $1,000 in school supplies. Helping teachers and students succeed in the classroom is the foundation of the CITGO Fueling Education Promotion, a program that offers teachers, student teachers and PTA/PTO members a chance to win $1,000 in school supplies for their classrooms. Now through Oct. 19, 2014, eligible K-12 public school

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Trust and a Stronger Bottom Line

C-store retailers can use these pillars of trust to foster loyal teams and organizations.  By Erin Rigik, Senior Editor Whether you want more productive employees or better customer loyalty, cultivating trust is the greatest social currency in which to invest. David Horsager, speaker, business strategist, and author of the national bestseller “The Trust Edge: How

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Enhancing Social Media Skills

When customers give feedback, it’s a chance for your brand to craft your brand image and gain customers through your response. By Erin Rigik, Senior Editor Social media wasn’t even a blip on the radar screen in 1990, but today it has become a vital tool in reaching customers and communicating promotions as well as

Hackers behind TARGET data breach are looking for crackers to decrypt Credit card PINs

Don’t be a Target for Hackers

Following a breach at Target and a host of other incidents, retailers are seeking security solutions despite being PCI compliant. By Pat Pape, Contributing Editor The business world was stunned —and consumers outraged—when retail giant Target, with almost 2,000 stores in the U.S. and Canada, admitted to a major security breach in late 2013. According

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Lower Cost Lighting

When considering an operational upgrade, cost of ownership is a key factor. Erin Rigik, Senior Editor Efficiency upgrades to lighting, heating and air or other operating systems can lower expenditures for convenience stores in the long run. However, operators should consider more than just start-up costs when choosing which enhancements make the most business sense.

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Energy Drinks All The Buzz

Once a fringe player, the energy drink segment today is a billion-dollar business and according to analysts, there’s still room for growth. By David Bennett, Senior Editor As consumer tastes have shifted, carbonated soft drinks (CSD) top perch within the pantheon of packaged beverages has eroded considerably over the last few years. During that period,

Slurpee Medium Size Paper Cup

Dispensed Beverage Evolution

The last 25 years have seen dispensed beverages grow in importance in the convenience store industry. By Erin Rigik, Senior Editor Dispensed beverages—both cold and frozen—have come a long way since 1990, today constituting one of the primary draws to the c-store and representing a veritable goldmine of profitability. The last two and a half

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Designing a Foodservice Plan

Both proprietary and established-brand foodservice have advantages and challenges. Retailers tell Convenience Store Decisions which they chose and why. By Marilyn Odesser-Torpey, Associate Editor PS Food Marts had its own proprietary deli program about 20 years ago. They had a great concept and products, but marketing an unknown brand was tough, said Ed Heath, vice

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Winning with a Quality Deli

Giving customers more than they expect is key in building foodservice sales. By Marilyn Odesser-Torpey, Associate Editor Folks in New York don’t take their deli lightly. So when Harry Singh, president and CEO of Bolla Oil Corp., decided to pilot a “gourmet” deli program in one of his company’s Brooklyn Bolla Market convenience stores in

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Reflections on 25 & 50 Years…

As the convenience store industry has become more sophisticated, other retail channels are turning to us for leadership and guidance. By Howard Stoeckel, Vice Chairman, Wawa Inc. This year marked Convenience Store Decision’s 25th anniversary and Wawa’s 50th anniversary in the retail business. In recognition of our milestone anniversary, I had the opportunity to publish

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Evolution of the Convenience Store

While self-service gasoline helped spur a wave a change, cultivating new customers has helped raise the c-store industry to new heights. By Bob Seng For many years, particularly in the winter, I would make the trip from Cooperstown, N.Y.—our company headquarters at Busy Bee convenience stores—to our family condo on the beach in Fort Lauderdale,

President Dan Gilligan

For 25 Years, Change Has Been the Constant

From the role of Big Oil to underground storage tank regulations and the growth of boutique fuels, the convenience store and petroleum industry has demonstrated a remarkable ability to evolve. By Dan Gilligan, President, The Petroleum Marketers Association of America While the first issues of Convenience Store Decisions were rolling off the presses in 1990,

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What’s Next For Fuels?

As Convenience Store Decisions looks back on the past 25 years, customer demand will dictate the next 25 years in the fuel market. By John Eichberger, Executive Director, The Fuels Institute. What fuel will replace gasoline as the dominant energy source for personal transportation? The Magic Eight Ball says to ask again later, much later.

Jenny Bullard

New Technology Drives Industry Success

Innovations ranging from scanning and point-of-sale systems to social media and mobile apps exemplify how much convenience stores have changed over the past 25 years. By Jenny Bullard, Chief Information Officer, Flash Foods With more than 40 years as a c-store professional, it’s been an exciting journey to see the changes to technology that have

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Industry Evolution Remains Constant

The “C” in c-store stands for constant “change” at The Parker Cos. By Greg Parker, President and CEO, The Parker Cos. The Parker Cos., has always had two things top of mind throughout our 39-year history —attracting and retaining customers and looking for new opportunities as we expand our growing group of 36 convenience stores.

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