First Coast Energy has selected NCR’s Radiant point-of-sale (RPOS) technology solutions to improve service and reliability at its Daily’s convenience stores in Florida.
Daily’s is the first Shell-branded convenience chain to select NCR RPOS following the recent announcement that the NCR software and hardware solution is now available as a consumer transaction technologies option for Shell locations in the U.S.
“We operate in an extremely competitive retail environment,” said Aubrey Edge, CEO at First Coast Energy (Daily’s). “At Daily’s, our focus is always on the customer experience. We selected the NCR RPOS solution because we wanted to improve our speed of service, grow our foodservice capabilities and improve uptime. With NCR, Daily’s will utilize advanced marketing capabilities to better engage our shoppers and create a nicer, more personal, shopping experience.”
Foodservice is a growing trend in the petroleum and convenience space and a critical component of the Daily’s offer. Daily’s has also opted to implement NCR’s Customer Self Service (CSS) food ordering solution, which creates an excellent and consistent consumer food experience. This solution combines software used both by the shopper for ordering and the employee for food preparation, creating a fast, efficient and reliable experience. The complete software and hardware solution is built to work with mobile payments and loyalty programs, two additional ways for Daily’s to separate their experience from their competitors.
“Daily’s has multiple retail customer touch points in fueling, dining and general retail and is the perfect environment for a complete NCR software and hardware retail solution,” said Eric Stecker, vice president and general manager, Petroleum and Convenience, NCR Retail. “Our focus in working with Daily’s is to make the everyday easier for their employees and shoppers who are at the heart of their business. This technology allows Daily’s to increase the speed of transactions and evolve how they market and serve customers going forward.”
NCR’s solutions serve more than 60,000 petroleum and convenience sites around the world.