As customers continue to crave variety and new taste profiles, meat snacks manufacturers are staying on their toes, and providing c-stores with a range of new options to keep shoppers coming back for more. By Howard Riell, Associate Editor. When Americans want to snack, nothing holds them back. Time constraints paired with consumer demand for…
Courting Coffee Customers
Updated equipment, a sizeable counter area and multiple brew flavors can help position your chain as a coffee destination. By Erin Rigik, Associate Editor. The competition for coffee customers continues to brew among the various channels, with convenience stores feeling increased pressure from Starbucks, Dunkin’ Donuts and numerous QSRs—even Walgreens’ new superstore prototype in Chicago…
Winning the Fresh Foodservice Battle
Busy Americans are increasingly going the grab-and-go route for lunch and dinner solutions. But even the most time-starved consumers have definite standards about what foods they will choose. By Marilyn Odesser-Torpey, Associate Editor. Grab and go is a close to $13 million category, with everyone from quick-service restaurants to pharmacies competing for share of stomach…
The Value of a Positive Attitude
The behavior of your employees is contagious. When employees are friendly and outgoing, the entire company will benefit. By Jim Callahan. I have long believed that you do not truly know what a good job is until you have experienced the angst of being forced into a bad position. I have been fortunate in my…
Flash Foods Embraces Mobile Payments
The Georgia convenience store chain is implementing the latest technology trends to enhance the customer experience across its entire 172-store chain. By Erin Rigik, Associate Editor. Flash Foods is embracing new technology to benefit customers and corporate initiatives alike. At the end of October, the Waycross, Ga.-based c-store chain, with 172 locations in Georgia and…
Are You Prepared for the Healthcare Challenge?
Quality employees and customer service are the backbone of the convenience store and petroleum industry. All you have to do is observe how top quartile companies treat and respect their personnel to understand what kind of asset frontline employees can be to a successful company. It’s no accident that these operators are outperforming their competitors…
Charity Oil Warms Hearts and Homes in New York and Pennsylvania
Local CITGO Marketer M. Spiegel & Sons Oil Corp. partners with organizations to “Fuel Good.” CITGO Marketer Robert Spiegel believes in giving back to his local community and in the great power of family. These personal beliefs combined with his family’s expertise in the petroleum industry led to the creation of Charity Oil, a non-profit…
Weigel’s Gives Back
Annual Weigel’s Family Christmas event set for Dec. 7. Weigel’s Farm Stores, Inc., operator of 62 dairy and convenience stores, is hosting its annual Weigel’s Family Christmas to spread holiday cheer to underprivileged children in Knoxville, Tenn. The stores represent state of the art convenience retailing, offering pay-at-the-pump gasoline, competitive pricing and unconditionally guaranteed products.…
Kangaroo Express Challenges Customers To Create ROOcipes
When buying ingredients for ROOcipes, customers can also find last minute stocking stuffers at their local Kangaroo Express. Kangaroo Express is challenging store guests to make festive holiday recipes—called ROOcipes—using candy, snacks and other treats found only at their neighborhood Kangaroo Express store. Inexpensive and fun to make, ROOcipes are a perfect holiday party host…
Heartland Offers Payment Tips
Heartland offers advice to customers shopping with credit or debit this season. This holiday shopping season, Heartland Payment Systems, one of the nation’s largest payment processors, highlights the top five payments challenges affecting consumers and businesses. According to the National Retail Federation (NRF), sales during this year’s traditional holiday shopping season in November and December…