“With the acquisition of Mercer’s carwash operation, Ryko has completed our plan to provide direct sales and service throughout the Midwest,” says Ryko CEO.
Ryko Solutions Inc., a North American manufacturer of car wash equipment and a major provider of service support and cleaning products, has acquired the assets and operations of R.W. Mercer’s car wash service organization for the state of Michigan.
Terms of the deal were not disclosed. The move further solidifies Ryko’s national service support network of more than 250 trained technicians who provide maintenance on Ryko and competitive equipment brands.
“With the acquisition of Mercer’s carwash operation, Ryko has completed our plan to provide direct sales and service throughout the Midwest. We can now confidently ensure our national and Midwest based regional customers a consistently high performance service support experience where they can source their carwash equipment, cleaning solutions and maintenance all from a single supplier who is highly committed to helping them profitably grow their car wash business,” explained Steven L’Heureux, president and CEO of Ryko Solutions Inc. “The Mercer team that is joining our sales and service organization to represent Ryko in Michigan has impressed us with their commitment and dedication to customer satisfaction. They bring tremendous professionalism and car wash industry expertise to the Ryko organization.”
Various programs are underway for the integration of the functions of the two companies to ensure the already outstanding customer support R.W. Mercer’s customers have come to expect is continued. Tom Thomas, sales manager of R.W. Mercer’s car wash operations group and Mark Hartzer, the team’s service manager, will remain with Ryko Solutions, Inc., respectively overseeing the sales of all equipment, service and cleaning products and the subsequent scheduling, service delivery, and customer support.
Ryko Solutions, headquartered in Grimes, Iowa, offers integrated solutions of equipment, chemicals, technical services and consumer marketing with a focus on creating maximum profitability in car wash operations for gas/convenience stores, investors, land developers and auto dealers.