Family Express Partners with PeopleMatter

“We expect this year to be our most robust yet in terms of small acquisitions and new store development, and we feel that the PeopleMatter platform will bring about further efficiencies at a most welcome time,” says Family Express president and CEO.

Family Express has teamed with PeopleMatter, a comprehensive talent management solution provider for the service industry. Using the PeopleMatter Platform, more than 500 Family Express team members will transition holistically from paper to online HR processes, including employee hiring, eLearning and engagement.

Family Express drives innovation in its stores, leading other c-store companies to adopt its initiatives. The company recently rolled out a mobile app for customers to see the location of local gas stations and their prices, as well as easily apply their gas buddy discount. For state-of-the art training, the corporate headquarters houses a fully functioning store, completely stocked with products, fuel pumps and an operational bathroom. The mock Family Express facility was recently used to shoot training videos that will be rolled out through PeopleMatter LEARN.

“Since we began in 1975, we have embraced automated systems and processes to meet the needs of our customers,” said Kris Condon, Family Express director of HR. “PeopleMatter technology extends this automation to our employees. It simply made sense to partner with the talent management leader in the service industry.”

Family Express is currently embarking on an ambitious growth plan.  “We expect this year to be our most robust yet in terms of small acquisitions and new store development, and we feel that the PeopleMatter platform will bring about further efficiencies at a most welcome time,” said Gus Olympidis, president and CEO of Family Express Corp.

Easily customizable, PeopleMatter LEARN provides Family Express a social, online training portal that will consistently deploy its in-house produced videos for development, training and testing. Employees can view the training components anytime, anywhere over the Web, while HR administrators can use the dashboard to monitor individual progress and comprehension.

In addition to the LEARN module, Family Express hiring and employee engagement will elevate to the next level of service with PeopleMatter HIRE and PeopleMatter ENGAGE. HIRE allows HR and management to quickly and easily hire the best applicants with an online applicant tracking system, hiring assessments, background checks, tax credit processing and onboarding components. ENGAGE helps develop a knowledgeable, passionate team that feels appreciated and can share a job well done with tools that streamline communication, performance and rewards.

“We specifically designed the PeopleMatter Platform to empower today’s service-focused workforce with automated best practices to make their jobs easier,” said Nate DaPore, PeopleMatter president and CEO. “Trend-setters, like Family Express, can leverage our suite of Hire-to-Retire tools to take their team members to the next level as they focus on providing the best service to their customers.”

 

 

  • Mdshee

    Are new hires required to attend training at Family Express corporate or can they train online? 

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