Archives for April 2011

Customers Cut Corners Amid High Food and Fuel Costs

Clipping coupons and shopping at discount stores are two ways consumers are trying to save money. A new poll released by the Center for Food Integrity shows consumers are coping with the rising cost of food by changing their shopping behaviors. The poll, posted on the Center for Food Integrity’s Best Food Facts Website (

Kum & Go Welcomes New Leadership Team Members

“I look forward to the challenges and opportunities that come with being the primary legal advisor to a growing and dynamic company like Kum & Go,” says newly appointed vice president and general counsel. Kum & Go’s president and CEO Kyle Krause has announced the addition of Franci Phelan as the senior vice president of

Tri-State Petroleum Establishes New Scholarships

“At Tri-State Petroleum, our intention is to pay tribute to our company’s founders, and to provide supportive educational opportunities to our employees, to their children, and to other area students,” says Tri-State CEO. Tri-State Petroleum Corp., a family-owned convenience store operator and wholesale distributor of motor fuels in Ohio, West Virginia and Pennsylvania, is supporting

Mac’s, XYIENCE Partner for Sweepstakes

“We have been very pleased with the performance of the Xenergy brand in our stores and as a result, have recently expanded our listing base to include Xenergy Xtreme flavors,” says Mac’s spokesperson. XYIENCE, maker of Xenergy, the official energy drink of the UFC, and Mac’s Convenience Stores Inc., a division of Alimentation Couche-Tard, have

FDA Posts Draft Guidance To Website

Industry members are encouraged to read and comment on the guidance. Draft guidance, Establishing that a Tobacco Product was Commercially Marketed in the U.S. as of Feb. 15, 2007, has been posted to the Federal Register and on the FDA’s Center For Tobacco Products (CTP) Website today, to encourage feedback from those in the industry.

High Hopes for Smokeless Tobacco

The U.S. Centers for Disease Control and Prevention reported that the rate of smoking has remained constant since 2008, but the number of smokeless tobacco consumers is rising. The smokeless category has emerged as convenient and practical for those times and locations where cigarettes are desired, but prohibited. While smokeless products represented just 6% of

Margins Spark Tobacco Accessories

As the convenience store industry continues to weather the unceasing assault by legislators determined to make it harder to sell tobacco products, accessories are picking up speed based on what is still easy to sell. As a result, tobacco accessories is an emerging category that should continue to grow throughout 2011. According to SymphonyIRI Group,

Seeking Affordable Security Solutions

Amer Hawatmeh, president of St. Louis-based St. George Oil, believes in secure cash management, and that manufacturers of the newest systems need to work with retailers to make them more affordable. “The bottom line with cash management, my golden rule, is that once you have $100 in the drawer you need to get rid of

Deterring Drive-Offs

C-stores debate drive-off prevention strategies as gas prices soar. As gas prices skyrocket, so do drive-offs at the pump, where customer fill up without paying, leading some c-stores to get proactive. Sgt. Chris Scott of the Des Moines Police Department told the Des Moines Register that thefts most frequently occur when gas prices take a

Binghamton University C-Store Wins Top Honors

A classic look with modern amenities wins Woods Diner recognition in campus c-store competition. The National Association of College and University Food Service (NACUFS) have awarded  New York-based Binghamton University’s Woods Diner top honors in the annual Best of Business C- Store competition. “We are very pleased to have been recognized with this award,” said

High’s of Baltimore Divests 20 Stores

Sale allows High’s to “refocus on core assets,” says High’s vice president of real estate. Hanover, Md.-based High’s of Baltimore Inc. has sold 20 High’s Dairy Stores to multiple buyers, including national consolidators, regional jobbers, and individual store operators, with help from Matrix Capital Markets Group Inc. High’s directly operated all of the units sold.  Fee

Product Assortment Key to General Merchandise, HBC

With the economy rebounding, 2011 is the perfect time to start driving general merchandise and health and beauty items in c-stores. “If you have cutting edge items, and word gets out, people will flock to your stores,” said Brad Lemoine, marketing director for 40 Louisiana U-PAK-It stores, a brand that unites several operators who all

Chips Entice Customers with Healthier Options, New Flavors

Salty snacks continue to drive business to convenience stores. Retailers should look to partner with suppliers to capitalize on promotional activity to boost margins and profits, as well as looking at local suppliers as consumers continue to demand products made closer to home. Steve Nalu, president of Towns Mart convenience stores in Romeo, Mich., saw

Cigars, E-Cigarettes Earning More Shelf Space

Tedeschi Food Stores of Brookline, Mass., made a decision four years ago to slash the space it gave cigarettes to increase its focus on other tobacco products (OTP). Cigarette sales continued to trend downward in the chain’s New England markets—thanks to a combination of higher taxes and aggressive marketing by Native Americans—and Tedeschi wanted to

Predicting Prepaid Growth

The prepaid card market continues to grow, and consumers are purchasing cards more often at “prepaid malls” inside convenience stores. “Rather than going to the actual store for a (Gap, for example) gift card, they go to a 7-Eleven and get the card for that store there. For c-stores that can be significant since many

Strong Forecast for Meat Snacks in 2011

Meat snacks had a robust 2010 at U.S. convenience stores, bringing in a total dollar volume of $859,071,196, according to Nielsen Co. data for the 52 weeks ended Jan. 22, 2011, up 4.8% from the previous year. The top products driving the meat snacks category for the year in dollar volume were traditional sticks at

2011 NSF Food Safety Leadership Awards Announced

Annual program recognizes outstanding people and organizations advancing food safety. NSF International, an independent organization that certifies products and writes standards for food, water and consumer goods to minimize adverse health effects and protect the environment, has announced the winners of the 2011 NSF Food Safety Leadership Awards. The awards were presented Wednesday, April 20

Customers Amass $48 Billion in Rewards Yearly

COLLOQUY Loyalty Census finds one-third of loyalty points are never cashed in for rewards. Americans accumulate approximately $48 billion in rewards points and miles annually, according to the results of a first-ever study on the perceived dollar value of loyalty programs that illustrates the real economic power of these programs for consumers, issuers, merchants and

Atlas Oil Acquires Ro-Di Oil Co.

“The acquisition of Ro-Di Oil Co. is a natural extension of our retail business and enhances our present dealer model,” says Atlas Oil CEO. Atlas Oil Co. has successfully completed its acquisition of Ro-Di Oil Co., of Veedersburg, Ind. Ro-Di Oil Co. distributes approximately 10mm gallons of petroleum products annually in the central Indiana marketplace.

United Supermarkets Supports The Salvation Army

A $150,000 donation by United Supermarkets assists the Salvation Army’s transitional housing program. Lubbock, Texas-based United Supermarkets has pledged $150,000 over the next three years in support of The Salvation Army’s Red Shield Home Transitional Living Program, a three-tiered approach to eradicating homeless that includes Emergency Shelter, Transitional Shelter and Transitional Housing programs. The United

Grow Your Car Wash Business

Learn how to attract more customers and increase frequency visits to your car wash. Reserve a seat for the 2011 ICA Car Care World Expo Educational Seminar, “3 Ways to Grow Your Business in 2011,” before April 29, and be entered for a chance to win a $5000 coupon towards the purchase of an Xtreme

Dairy Facing Higher Costs

Closer management of the dairy category will be crucial in 2011. According to the U.S. Dairy Association (USDA), dairy will be among the food groups with the highest price increases in 2011—4.5 to 5.5%—due to rising energy and cattle-feed costs. While the industry has evolved, many chains, such as Byrne Dairy Co. in Syracuse, N.Y.,

Getting More Out of the Back Office

Today’s fast-paced retail environment demands that convenience store owners invest in retail systems that not only speed up service, but do more to help chains reduce operating costs. Back office isn’t backstage. What happens there directly affects customers, so retailers need to get it right. Today’s systems must be able to offer useful services, such

Rutter’s Rewards Latest Sweepstakes Winners

The Register, Scan and Win Sweepstakes provides Rutter’s customers with chances to win an array of prizes from a car wash to free coffee. This week, York, Pa.-based Rutter’s Farm Stores awarded more than 900 prizes to loyal customers in the second month of the yearlong Register, Scan and Win Sweepstakes. One prize, a coupon

Kroger Joins UnitedHealth Group

Community-based Diabetes Control Program at select Kroger stores aims to help patients better control their diabetes and reduce its devastating complications. The Kroger Co. is joining the Diabetes Prevention and Control Alliance, expanding access to the Alliance’s community-based programs that use proven approaches to help prevent and control diabetes. The retail grocery chain, which has