Archives for February 2011

Effectively Managing the Supply Chain

Pressure to reduce costs means that wholesalers and distributors need to work with convenience store retailers to trim the fat from the industry’s distribution infrastructure. by, John Lofstock, Editor Cutting supply chain costs remains a challenge for convenience store chains large and small—one that, sooner or later, they must confront. Dealing with primary wholesalers, multiple

Category Management Association Releases Benchmark ROI Survey

The Category Management Association (CMA) has released a first-of-its-kind survey of the methods and practices used by manufacturing companies to measure the return-on-investment (ROI) of their category management functions. While results indicate broad acknowledgment of the growing importance and analytical sophistication of category management, survey participants across all channels say they need standard metrics and

Fresh & Easy Breaks Ground in South LA

Fresh & Easy aims to provide greater food access and healthier options to the communities where it operates, vice president says. Fresh & Easy Neighborhood Market broke ground on a new commercial office and retail center on the corner of Crenshaw & Jefferson Boulevards in South Los Angeles earlier this month. The 45,000-square-foot West Angeles

House Defunds E-15 Waivers

An amendment to the House budget bill stops federal funding to EPA E-15 waivers, amid concerns over the safety of the fuel for vehicles. The U.S. House of Representatives has voted to block the (EPA) from moving toward a higher blend of ethanol in gasoline, passing an amendment to the House budget bill on Saturday

Village Pantry Adds Hunt Brothers Pizza

Made-to-order pizza program is expected to increase customer appeal for Farmland, Ind., convenience store. Village Pantry is welcoming Hunt Brothers Pizza to its Farmland, Ind., store at 100 East Jackson Street. The store is open 24/7 and marks the eighth Indiana Village Pantry location to add the made-to-order pizza offering. Hunt Brothers Pizza demonstrated strong

Dunkin’ Donuts Looks to Grow In San Antonio

Franchise development seminar aims to draw candidates with foodservice experience. Dunkin’ Donuts, seeking to expand its presence into San Antonio, is planning a seminar in the city on Feb. 23 to discuss franchise opportunities brewing in the market. Dunkin’ Donuts’ development throughout San Antonio is part of a steady and strategic growth strategy, which includes

Scoring Sales with Superior Sanitation

While a tidy restroom is crucial, c-store cleanliness starts with a well-kept forecourt, a quality store design and a dedicated staff that understands your expectations. by, Erin Rigik, associate editor Think your c-store and restrooms are clean enough? You might want to triple check your sanitation standards, especially if your chain is pushing foodservice. According

Courting Car Wash Customers

Strong new car sales are likely to spur more car wash trips, giving operators an opportunity to garner a strong repeat business in 2011. by, Erin Rigik, associate editor Buoyed by the likelihood of tax cut extensions and increased consumer confidence, auto sales climbed in December—great news for car wash operators as new automobile owners

Chevron Acquires Atlas Energy

“We look forward to welcoming the highly-talented employees from Atlas Energy into the Chevron family,” says Chevron Vice Chairman. Atlas Energy Inc.’s shareholders have approved the pending merger between Atlas Energy and Chevron Corp. Atlas noted the proposal to approve the merger was supported at a special meeting of shareholders by approximately 99.7% of the

TA Installs of On-Island DEF Dispensers

About 50 on-island DEF dispensers are planned for TravelCenters of America locations nation-wide in 2011. TravelCenters of America LLC (TA) has installed an on-island DEF dispenser at both its Kingman, Ariz., and Spokane, Wash., Petro locations. These become the third and fourth at island locations launched within the last 30 days. TA expects to install

Quick Chek Opens New Monroe, N.Y., Store

A grand opening celebration is planned for March 7, when local representatives are expected to gather for a ribbon cutting. Quick Chek, with more than 125 food store locations throughout New Jersey and the New York metro area, is celebrating the grand opening of its newest location in Monroe, N.Y. During the store’s first 13

Gasoline Even Higher as World Oil Costs Climb

An expanding geopolitical risk premium in global oil prices combined with short-term forecasts that the world’s demand for oil and its byproducts will continue to grow in 2011 spurred by economic recovery have underpinned the staircase increase in retail gasoline prices. Wholesale gasoline costs moved up sharply in front of the Presidents’ Day holiday, pulled

Golden Pantry Extends Partnership With Outsite Networks

Golden Rewards program allows customers to earn and redeem points at any Golden Pantry Food Store. Golden Pantry Food Stores Inc. of Bogart, Ga., has reached a multi-year extension with Outsite Networks to provide its Gold Plus Rewards program at all Gold Pantry locations. Golden Pantry Food Stores offers the loyalty program at 45 convenience

Customer Loyalty Done Right

Customer loyalty is a game changer.  Take a look at successful loyalty programs like Marriott Rewards, Delta Sky Miles, My Starbucks Rewards, Speedy Rewards, Rewards in a Flash and Certified Savings.  These are all established programs that acknowledge their best customers, reward them for their existing behavior and provide greater rewards to improve their shopping

Dunkin’ Donuts Seeks Franchisees

“(We’re) looking for qualified candidates with foodservice, operations and real estate experience to join our team,” says Dunkin’ Donuts spokesperson. Dunkin’ Donuts aims to increase its franchise locations in the U.S., and this week announced it is looking for franchisees in Green Bay, Wis., and the surrounding areas of La Crosse and Eau Claire. Dunkin’

Fresh & Easy Celebrates GreenChill Certification

“We’ve worked hard to be thoughtful on the impact we have on the environment,” says CEO. Fresh & Easy Neighborhood Market has added four more GreenChill certified stores this year, including a Gold certified store that opened this week in Oceanside, Calif. GreenChill certification is awarded by the U.S. Environmental Protection Agency’s (EPA) GreenChill Partnership

Express Convenience Centers Eyes Franchise Growth

“Long term we can bring Express-branded services to a wider range of consumers through expanding our franchising efforts,” says Express Convenience spokesperson. Express Convenience Centers is selling two retail outlets to Kwik Trip Inc., as it eyes new opportunities in franchising. The sale of the Appleton, Wis.-based stores, located at 4735 Converters Drive and 2175

Stop & Shop Adds PriceNet

Regional Northeastern grocery chain relies on PriceNet to optimize fuel prices. Stop & Shop Supermarket Co., a food retailer in the Northeast, has selected a suite of KSS Fuels products to provide day-to-day fuel price management and optimization to 70 of its retail locations that offer fuel. Stop & Shop plans to use PriceNet and

Catering To An Older Demographic

C-stores would be wise not to overlook the older generation as an important target customer, especially those in the 50+ category who have grandchildren. The Nielsen Co. has reported new research/survey results, examining the sizeable and growing grandparent target audience, which c-store retailers should not overlook. —Currently there are nearly 70 million grandparents in the

7-Eleven Adds BAZI Natural Energy Shots

BAZI Natural Energy Shots, which offer both nutrition through superfruit extracts and an energy boost, debut on c-store shelves. 7-Eleven, starting this March, is adding BAZI Natural Energy Shots to its energy shot lineup. “7-Eleven is our first retailer in the convenience store channel,” said Debbie Wildrick, BAZI’s sales and marketing executive vice president. “Because

Kroger,USO Honor Service Members

In time for USO’s 7oth anniversary lifting the morale of American troops, Kroger launches a fundraising campaign and donates $400,000 to the effort. The Kroger Co. and the USO are expanding their partnership with a new campaign to support men and women in the armed forces and their families. As part of the Daytona 500

Kroger Mourns Death of Executive Vice President

Donald Becker leaves behind a legacy of enthusiasm and passion for doing what’s right for customers and associates, says CEO. Donald Becker, executive vice president of The Kroger Co., has passed away unexpectedly  in Cincinnati after suffering an aneurysm. He was 62 years old. “We are deeply saddened to lose Don, our dear friend and

7-Eleven Acquires Illinois Tollway Oases Sites

“This acquisition gives our brand great visibility in Chicagoland,” says 7-Eleven spokesperson. 7-Eleven is taking over the remaining 17 years of a lease agreement for  ExxonMobil outlets located on seven Oases sites along the Illinois Tollway. The new agreement with 7-Eleven Inc. of Dallas includes maintenance and operations responsibilities for Mobil fuel stations at the

Swipe Fee Fight Returns To Capital Hill

“We’re not looking for a free ride. What we’re looking for is fair and reasonable,” notes 7-Eleven Franchisee Dennis Lane. Thursday, Feb. 17, marks the eighth public hearing on debit and credit card swipe fees. The hearing, scheduled for 10 a.m. is set to be held in the House Subcommittee on Financial Institutions and Consumer

Ricker Oil Co. Extends Partnership With Cardtronics

“Cardtronics has developed the infrastructure to provide the high-availability ATM service Ricker Oil Co. needs for our customers,” says chairman of Ricker Oil Co. Ricker Oil Co. has reached a multi-year agreement extension with Cardtronics Inc., which is set to provide ATM services to customers of Ricker Oil Co.’s convenience stores in select markets. Under