NOCO Express Donates To Support Breast Cancer Awareness

Tonawanda, N.Y. -based NOCO Express donated more than  $4,000 to Susan G. Komen for the Cure to save lives and end breast cancer forever during National Breast Cancer Awareness Month in October 2009. NOCO Express donated $.10 of every cup of coffee sold to the Komen Western New York Affiliate and were able to also support National Breast

Gasoline Starts New Year Moving Higher

Retail gasoline across the major metropolitan markets of the U.S. brought in the New Year with price increases, with pump prices to continue climbing during the first full week of 2010. Underpinning the advance has been a rallying financial market for crude oil and gasoline, with crude oil again above $80 per barrel and gasoline

Maintaining Faith in America

With jobs being transferred overseas and business burdened with new financial challenges, more and more employees are struggling to survive. Now I’ll be the first to admit that I don’t have a great understanding of the global economy, but there’s a disturbing trend of outsourcing jobs overseas, while at the same time hamstringing American business

Should Customers Pay For Air?

Gas stations in Connecticut are being called out for disobeying a law that says it’s illegal for motorists to pay for air in the state, The Day reported. Across the nation, gas stations have been adding coin-operated air compressors for the customers to use to inflate tires, but while Connecticut stations are allowed to use

Friendly Service Station Inc. Opens New Location

A new gas station in Wilton, Conn., is attracting customers with “fair and reasonable prices,” from its coffee bar to the gas pumps, the Wilton Bulletin reported. Trumbull, Conn.-based Friendly Service Station Inc., is the parent company of the new Citgo station and c-store on 386 Danbury Road. The store opened its doors on Dec.

Loblaw Upgrades Fuel Dispensers

Toronto-based Loblaw Companies Limited is upgrading more than 750 fuel dispensers at 200 locations across Canada with Gilbarco’s FlexPay EMV CRIND Card Reader in Dispenser. The new CRIND complies with EuroPay MasterCard Visa (EMV) payment system requirements, as it handles “chip and PIN” debit and credit cards. “Gilbarco has been our preferred dispenser supplier for

Love’s Welcomes New Employee

Oklahoma City-based Love’s Travel Stops & Country Stores has named Lawrence Mantin manager of application development. In this position, Mantin will be responsible for support of back office applications, primarily .NET development for Love’s, which operates more than 200 locations in more than 30 states. Mantin joined Love’s with more than 18 years experience in

Portion-Control Preserves

Smucker’s offers a full line of distinctive portion-control products, and the opportunity to add comfort and value to any foodservice operation by displaying America’s most trusted brand of jams, jellies and preserves. customers crave comfort food in times of economic recession—food that reminds them of a simpler time and fills a psychological need for emotional

Community Cries Foul Over Canned Canine

Customers are standing behind their favorite convenience store employee, Cody, a chocolate Labrador recently banned from his post at a BP convenience store in Clearwater, Fla., by the state’s Department of Agriculture. Cody had long accompanied store-owner Karim Mansour to the store a couple times a week, except during a short period of time when

Targeting Customers with Prepaid

TOP PERFORMERS PaySpot (dba epay) Coinstar HONORABLE MENTIONS Incomm First Data Prepaid services are changing the way customers do business. Low-income families, unbanked and underbanked customers, students, those with poor credit and customers that spend much of their time on the road are among those taking advantage of prepaid debit cards and bill services that

Smokeless Sales Stay Strong

TOP PERFORMERS Copenhagen (Altria Sales & Distribution/US Smokeless) Grizzley (Conwood/Reynolds America) Skoal (Altria Sales & Distribution/ US Smokel) HONORABLE MENTIONS Longhorn, Red Man and Timber Wolf (Swedish Match) Kodiak (Conwood/Reynolds America) The effect of tobacco taxation and smoking restrictions has made it much more difficult to rely on cigarette sales as the primary category for

Opportunities Exist for Cigars

TOP PERFORMERS Altria Sales & Distribution (John Middleton) Swisher Swedish Match HONORABLE MENTIONS Altadis USA Republic Tobacco The SCHIP tobacco tax rates that hit in April 2009 are costing cigar smokers more, but sales continue to persevere. As of April, the federal taxes on large cigars rose from 20.719% of the wholesale price with a

Protecting Cigarette Sales

TOP PERFORMERS Altria Sales & Distribution (Philip Morris USA) R. J. Reynolds Lorillard HONORABLE MENTIONS Liggett Vector Natural American Spirit/Santa Fe (Reynolds American) Commonwealth Brands Despite the wild nine-month ride that saw a large federal tax increase and the Food & Drug Administration gain control over the category, cigarettes continue to dominate in-store sales, accounting

Baked Goodness

TOP PERFORMERS Oreo (Nabisco/Kraft) Kellogg’s/Keebler Chips Ahoy (Nabisco/Kraft) HONORABLE MENTIONS Bon Appetit Mrs. Freshley’s (Flowers Foods) Prairie City Bakery Sweet snacks purchases are on the rise at convenience stores creating new sales opportunities across all dayparts. Packaged sweets accounted for 2.6% of the $114,010 stores acquired through average monthly sales in 2008, according to the

Healthy Options Push Salty Snacks

TOP PERFORMERS Frito Lay Cheez-It (Kellogg’s) Chex Mix (General Mills) HONORABLE MENTIONS Combos (Mars) Cape Cod (Lance) Pringles (P&G) The down economy has inspired a consumer trend toward eating in and choosing less expensive home-entertainment options, which has been a boost to the salty snacks category. Customers are likely to choose snacks they perceive as

Meaty Sales in the Snack Aisle

TOP PERFORMERS Jack Link’s Beef Jerky Slim Jim (ConAgra) Old Wisconsin Sausage HONORABLE MENTIONS Old Trapper Smoked Products World Kitchens Oberto Sausage Flavored products from hot and spicy to teriyaki and smoked are driving the meat snacks category as customers look for new varieties of their favorite snacks. Stick sales are reportedly up, and as

Chocolate Sweetens Candy Sales

TOP PERFORMERS Hershey’s Mars HONORABLE MENTIONS Nestlé Ghirardelli While the current recession has slowed down sales of everything from cars to organic groceries, people seem happy to keep shelling out for chocolate, and convenience store owners couldn’t happier. Chocolate is one of the more recession-resilient food sectors. With consumers eating out less and eating at

Confidence in Confections

TOP PERFORMERS Wrigley Cadbury Adams Hershey’s HONORABLE MENTIONS Farley & Sathers Just Born Perfetti Van Melle According to the 2009 NACS State of the Industry report (SOI), the confections category in a typical convenience store contributes $44,820 to sales and $21,336 in gross margin dollars, for an average gross margin of 47.6%. Top performers in

Poultry Pushes Food Sales

TOP PERFORMERS Tyson Brakebush Broaster HONORABLE MENTIONS Chester’s Chicken Krispy Krunchy Pilgrims Pride Chicken’s economical price and inherent flexibility gives convenience store retailers a myriad of opportunities for growing their foodservice business without sacrificing quality and value. More importantly, chicken offers retailers a host of branded and unbranded options for creating everything from a fresh

Turning a Profit at the Roller Grill

TOP PERFORMERS Oscar Mayer (Kraft) Ball Park (Sara Lee) Hillshire Farms (Sara Lee) HONORABLE MENTIONS Ruiz Food Products Johnsonville Sausage Don Miguel Roller grills, the backbone of many convenience store foodservice programs, continue to provide chains with an inexpensive, labor-friendly foodservice concept that allows store operators to expand their fresh food offering at a time

Brand Appeal

TOP PERFORMERS Subway McDonald’s HONORABLE MENTIONS Blimpie Burger King Arby’s Quiznos As foodservice becomes an increasingly important c-store offering for driving traffic, retailers face an important question: Partner with a with a known QSR that offers brand recognition and a proven track record, or invest the time and energy to build a program from the

Pizza Offers Foodservice Flexibility

As foodservice sales make up for lost gasoline and cigarette profits, more retailers are jumping on the pizza bandwagon. It’s a wise move considering Americans love their pizza. According to Parade magazine, 94% of the U.S. population eats pizza; Pizzaware.com noted that Americans eat about 100 acres of pizza each day (350 slices per second);

Honoring the Industry’s Top Suppliers

Nearly 100 convenience store chains representing some 23,000 convenience stores nationwide came together to identify the key suppliers in two dozen in-store categories as part of Convenience Store Decisions’ 2010 Reader’s Choice Awards. This study was designed and conducted by Hagen Marketing Research Inc. in cooperation with CSD.  The primary purpose of the study was

Six R’s and One C Spell Retention

The 2009 EDGE Report published by Robert Half International and CareerBuilder, offers a great overview of the job market today and what it looks like in the near future. The survey was conducted in the second quarter of 2009 and the results are based on the responses of 500 hiring managers and 500 workers age

Hiring Mistakes We’ve All Made

1. Not Knowing What You’re Looking For. You can’t hit the target when you don’t know what it looks like. Define what you’re looking for by writing a job analysis that spells out the mental and physical capacities, attitudes, personality and skills you need. 2. Not Thinking Outside the Box.  One overlooked source of candidates

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