Alcoholic Beverage Customers Cautious

U.S. consumers remain somewhat cautious about their alcohol beverage spending, the Nielsen Company reported this month.

Nielsen’s research revealed that a significant percentage of consumers claim they are going out less often now than before the economic downturn. Nearly half of consumers (47%) report going to bars or clubs less often, while an even greater number say they are paying fewer visits to casual (58%) and fine dining (60%) establishments.

But, when asked how they plan to change their habits as the economy improves, 37 % of consumers said they plan to visit casual restaurants more often, while less than a third of consumers plan to make frequent returns to fine dining (27%) and bars or nightclubs (16%). Interestingly, the results showed a significant Generation divide – younger Millennial consumers (aged 21-27) signaled their intent to go out much more often as the economy improved, while consumers 55+ were much less optimistic about their future “going out” prospects.

“Staying in continues to be the new night out,” said Danny Brager, vice president, group client director, Beverage Alcohol, The Nielsen Company. “As the economy worsened, consumers turned to at-home dining and entertaining, and now that the economy is starting to improve, uncertainty about the extent of the recovery continues to dampen the consumer ‘rush’ to go out more often. While this shift represents a serious challenge for restaurants, this trend continues to serve as a significant opportunity for alcohol beverage retailers, who are actively promoting products and beverages that can help enhance consumers’ ‘night out’ at home.”

While “trading down” has been the buzz of the economic downturn, more than three-quarters of consumers surveyed claimed they have not changed their alcohol beverage purchases because of price. Of that group, one-quarter of these consumers are simply buying less often. A lesser amount (13%) continue to buy the same products, but wait until they go on sale. Meanwhile, 20% tried less expensive products but weren’t happy with the quality or experience.

“While the majority of consumers say they have stayed the course, we do see evidence of alcohol beverage consumers adjusting to new realities and evaluating what, where and how often they buy. They’re much more conscious of the choices they make,” Brager said.

Compared to before the start of the economic downturn, 16% of beer consumers, 18% of spirit consumers and 23% of wine consumers noted they usually purchase less expensive products.

Of those that did trade down, more than two-thirds (79% of wine consumers, 67% of beer consumers and 63% of spirits consumers) said they can generally find good products at lower prices. And they’re willing to sacrifice some quality in order to save.

The majority of trading down consumers told Nielsen they expect to continue to buy less expensive products as the economy continues to improve (75% of wine consumers, 70% of beer consumers and 66% of spirits consumers). When examining those consumers that report that they would trade back up, Millennials (age 21 – 34) in particular, are relatively more likely to trade back up, compared to other age groups across all alcohol beverage categories.

“Although trading down activity dominated the recession discussion, especially among wine consumers, a large segment of consumers stood pat in their price selections,” said Brager. “That said, there is a noteworthy segment of consumers who did trade down, and it appears that we probably won’t see much of a trade up comeback from that group. Alcohol beverage companies need to determine how to deal with consumers whose trading down actions are more entrenched. Are these consumers affecting their business and if so what strategies do they employ to impact that behavior, whether it be new products, assortment strategies, differentiated channel strategies, price and promotion activity or precision merchandising?”

Compared to the start of the economic downturn, about one-third (36%) of consumers said their purchases are more planned, and less on impulse.

“Instead of picking up their favorite beverage on a whim, some consumers, particularly spirits consumers, are now more planful about their purchases,” said Brager. “This presents tremendous opportunities for alcohol beverage manufacturers and retailers to reach these consumers before they enter the store.”

For the study, Nielsen surveyed approximately 7,500 U.S. alcohol beverage consumers of legal drinking age in April/May 2010. Responses from the online survey were across age groups, income level and gender.

 

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