Approximately 80 Professional Datasolutions Inc. (PDI) customers and guests gathered on May 4 and 5 in New Orleans to participate in the PDI Idea Exchange.
This event marked the 18th year PDI’s customers have joined to discuss newly released products and to review PDI’s product roadmap and development priorities.
In addition to gaining customer feedback on product development strategy, Greg Gilkerson, president of PDI, introduced the new customer portal, PDI Connections.
“Our focus is to facilitate an electronic community enabling our customers to rapidly share best practices and other knowledge,” Gilkerson said.
PDI Connections debuted in conjunction with this year’s NACStech convention and includes forums, blogs and other collaboration tools.
“It is through collaboration that our customers gain the greatest benefit from their technology investment. Also, by working together, PDI is able to provide innovative solutions as our customers need them. We have done this for many years, but PDI Connections will take collaboration opportunities to new levels,” Gilkerson added.
Throughout the two-day conference, customers were encouraged to share their thoughts on each topic discussed. The PDI Idea Exchange wrapped up Wednesday morning with a question and answer session led by the PDI management team.
PDI provides software, hardware, and professional services to convenience retailers and wholesale petroleum marketers. Worldwide, more than 300 companies and 20,000 retail locations use PDI’s systems for retail automation, fuel and warehouse management, business intelligence, financial reporting and employee selection and training.