Archives for January 2010

Kretek Drops Cigar Lawsuit Against FDA

Kretek International Inc., importer and marketer of Djarum clove cigars has withdrawn its lawsuit against the U.S. Food and Drug Administration (FDA), regarding the distribution and sale of clove cigar products. In light of statements made by the FDA, Kretek in September of 2009 filed a complaint in the U.S. District Court for the District

Del Monte Launches Redesigned Web site

  Del Monte Fresh Produce Company has launched its newly redesigned corporate Web site. The new site,, has been designed to better serve Del Monte’s customers. It features a more streamlined navigation, a fresher and more contemporary look and flash animation. The site also features a new sustainability section, which highlights Del Monte’s achievements

Atlas Oil Honors Marines

Atlas Oil Company’s charitable arm, Atlas Cares, is holding its third annual Marine Holiday Party on Saturday, Jan. 9, from noon to 4 p.m. The festivities will take place at Selfridge Air National Guard Base in Mt. Clemens, Mich., and attendees will include Sam Simon, CEO and owner of Atlas Oil Company, 400-500 Marines, their

NOCO Express Donates To Support Breast Cancer Awareness

Tonawanda, N.Y. -based NOCO Express donated more than  $4,000 to Susan G. Komen for the Cure to save lives and end breast cancer forever during National Breast Cancer Awareness Month in October 2009. NOCO Express donated $.10 of every cup of coffee sold to the Komen Western New York Affiliate and were able to also support National Breast

Gasoline Starts New Year Moving Higher

Retail gasoline across the major metropolitan markets of the U.S. brought in the New Year with price increases, with pump prices to continue climbing during the first full week of 2010. Underpinning the advance has been a rallying financial market for crude oil and gasoline, with crude oil again above $80 per barrel and gasoline

Maintaining Faith in America

With jobs being transferred overseas and business burdened with new financial challenges, more and more employees are struggling to survive. Now I’ll be the first to admit that I don’t have a great understanding of the global economy, but there’s a disturbing trend of outsourcing jobs overseas, while at the same time hamstringing American business

Should Customers Pay For Air?

Gas stations in Connecticut are being called out for disobeying a law that says it’s illegal for motorists to pay for air in the state, The Day reported. Across the nation, gas stations have been adding coin-operated air compressors for the customers to use to inflate tires, but while Connecticut stations are allowed to use

Friendly Service Station Inc. Opens New Location

A new gas station in Wilton, Conn., is attracting customers with “fair and reasonable prices,” from its coffee bar to the gas pumps, the Wilton Bulletin reported. Trumbull, Conn.-based Friendly Service Station Inc., is the parent company of the new Citgo station and c-store on 386 Danbury Road. The store opened its doors on Dec.

Loblaw Upgrades Fuel Dispensers

Toronto-based Loblaw Companies Limited is upgrading more than 750 fuel dispensers at 200 locations across Canada with Gilbarco’s FlexPay EMV CRIND Card Reader in Dispenser. The new CRIND complies with EuroPay MasterCard Visa (EMV) payment system requirements, as it handles “chip and PIN” debit and credit cards. “Gilbarco has been our preferred dispenser supplier for

Love’s Welcomes New Employee

Oklahoma City-based Love’s Travel Stops & Country Stores has named Lawrence Mantin manager of application development. In this position, Mantin will be responsible for support of back office applications, primarily .NET development for Love’s, which operates more than 200 locations in more than 30 states. Mantin joined Love’s with more than 18 years experience in

Turning a Profit at the Roller Grill

TOP PERFORMERS Oscar Mayer (Kraft) Ball Park (Sara Lee) Hillshire Farms (Sara Lee) HONORABLE MENTIONS Ruiz Food Products Johnsonville Sausage Don Miguel Roller grills, the backbone of many convenience store foodservice programs, continue to provide chains with an inexpensive, labor-friendly foodservice concept that allows store operators to expand their fresh food offering at a time

Brand Appeal

TOP PERFORMERS Subway McDonald’s HONORABLE MENTIONS Blimpie Burger King Arby’s Quiznos As foodservice becomes an increasingly important c-store offering for driving traffic, retailers face an important question: Partner with a with a known QSR that offers brand recognition and a proven track record, or invest the time and energy to build a program from the

Pizza Offers Foodservice Flexibility

As foodservice sales make up for lost gasoline and cigarette profits, more retailers are jumping on the pizza bandwagon. It’s a wise move considering Americans love their pizza. According to Parade magazine, 94% of the U.S. population eats pizza; noted that Americans eat about 100 acres of pizza each day (350 slices per second);

Honoring the Industry’s Top Suppliers

Nearly 100 convenience store chains representing some 23,000 convenience stores nationwide came together to identify the key suppliers in two dozen in-store categories as part of Convenience Store Decisions’ 2010 Reader’s Choice Awards. This study was designed and conducted by Hagen Marketing Research Inc. in cooperation with CSD.  The primary purpose of the study was

Six R’s and One C Spell Retention

The 2009 EDGE Report published by Robert Half International and CareerBuilder, offers a great overview of the job market today and what it looks like in the near future. The survey was conducted in the second quarter of 2009 and the results are based on the responses of 500 hiring managers and 500 workers age

Hiring Mistakes We’ve All Made

1. Not Knowing What You’re Looking For. You can’t hit the target when you don’t know what it looks like. Define what you’re looking for by writing a job analysis that spells out the mental and physical capacities, attitudes, personality and skills you need. 2. Not Thinking Outside the Box.  One overlooked source of candidates

Managing Employees in Tough Economic Times

In order to support the convenience store industry’s forecasting and planning responsibilities for the new year, Convenience Store Decisions and Kleiman HR collaborated on their second annual human resources survey in order to provide some industry-wide insight into the actions others are taking—or planning to take—in the new year. The 2010 survey results include some

Tracking the 2010 Fuel Market

Heading into 2010 there seems to be one constant in the energy markets—be it international, domestic, or local—and that is supplies should not be the issue in the New Year. This means that while demand will ebb and flow as it is want to do over the course of the calendar, barring an unforeseen change,

Aztex Buzzing Over Beer Sales

When beer sales were made legal last August in formerly dry Clay County, N.C., Aztex Fuel & Food Centers’ Hayesville location was ready to pounce, becoming the first c-store in the market to supply cold suds. Aztex, an experienced c-store marketer, knew from its other stores that alcohol sales can drive foot traffic and increase

Confidence in Confections

TOP PERFORMERS Wrigley Cadbury Adams Hershey’s HONORABLE MENTIONS Farley & Sathers Just Born Perfetti Van Melle According to the 2009 NACS State of the Industry report (SOI), the confections category in a typical convenience store contributes $44,820 to sales and $21,336 in gross margin dollars, for an average gross margin of 47.6%. Top performers in

New Year, New Opportunities

For many convenience store chains, 2009 could not end soon enough. A challenging economy, higher operating costs, outrageous credit card fees and an onslaught of new tobacco taxes were just some of the issues retailers had to contend with. In our ongoing effort to provide readers with the tools they need to make informed decisions,

Poultry Pushes Food Sales

TOP PERFORMERS Tyson Brakebush Broaster HONORABLE MENTIONS Chester’s Chicken Krispy Krunchy Pilgrims Pride Chicken’s economical price and inherent flexibility gives convenience store retailers a myriad of opportunities for growing their foodservice business without sacrificing quality and value. More importantly, chicken offers retailers a host of branded and unbranded options for creating everything from a fresh

Chocolate Sweetens Candy Sales

TOP PERFORMERS Hershey’s Mars HONORABLE MENTIONS Nestlé Ghirardelli While the current recession has slowed down sales of everything from cars to organic groceries, people seem happy to keep shelling out for chocolate, and convenience store owners couldn’t happier. Chocolate is one of the more recession-resilient food sectors. With consumers eating out less and eating at

Portion-Control Preserves

Smucker’s offers a full line of distinctive portion-control products, and the opportunity to add comfort and value to any foodservice operation by displaying America’s most trusted brand of jams, jellies and preserves. customers crave comfort food in times of economic recession—food that reminds them of a simpler time and fills a psychological need for emotional

Community Cries Foul Over Canned Canine

Customers are standing behind their favorite convenience store employee, Cody, a chocolate Labrador recently banned from his post at a BP convenience store in Clearwater, Fla., by the state’s Department of Agriculture. Cody had long accompanied store-owner Karim Mansour to the store a couple times a week, except during a short period of time when