Archives for 2008

Cape Cod Gourmet Chips

Inspired by America’s love for rich gourmet taste, Cape Cod Potato Chips has embarked on two new flavor-packed potato chips: Honey Dijon and Buttermilk Ranch. In creating these savory combinations, Cape Cod plays off its original chips’ distinctive flavor and crunch, but spices things up with a blend of genuine, homemade ingredients to entice consumers

The Ice Machine Cometh

Hoshizaki America Inc. is offering two new ice machines for retail marketers. First is the KM-101BAH, which produces up to 115 pounds of ice within 24 hours and includes a built-in storage bin capable of holding 56 pounds of ice. Second, is the KM-151BAH unit which can produce up to 146 pounds of ice with

Grab & Go Hummus

Tribe Mediterranean Foods, a leading trendsetter in the rapidly growing Mediterranean food category and creators of America’s favorite hummus, is targeting convenience stores and grab-and-go consumers with Tribe All Natural Snackers. The two-ounce Hummus Snackers are conveniently packaged in four-packs to be merchandised in a convenience store or supermarket’s grocery section. Tribe is launching the

Clearing a Crowded Cold Vault

Energy drinks and isotonics are following two increasingly divergent paths, just part of the fast-paced beverage category about which convenience store operators are spending more time planning than ever before. The crazy-quilt influx of new brands, products, line extensions, flavors and varieties is jamming cooler doors and sales floors, and calling for some hard choices.

Do You Provide World-Class Service?

Today’s business environment is becoming increasingly complex and competitive due to globalization, new technology, increasing product proliferation, brand erosion, market segmentation, consumer skepticism and time poverty, rendering traditional business plans obsolete. For just about every product or service, there is an overwhelming number of choices to choose from, leaving consumers dazed and confused. So how

Tax Debate Swarms Bottled Water

It’s back to the barricades once again for the convenience store industry, which—as in the past—is being targeted by environmental special interest groups and revenue-hungry legislators. This time they’re focusing on bottled water containers. Bottled water remains a tremendously popular and trendy product category, which is just what attracted the attention of these two groups

What’s Cooking?

Speed, ease, safety and energy savings—those are the challenges that convenience store operators face each day as they serve fresh foods, both hot and cold, to on-the-go eaters with deadline-driven lives. Fortunately, innovations in foodservice equipment are helping them meet the needs of this demanding customer base and do it better than ever before. Jerry

Customer Response Surveys Could Reap Big Benefits

As the convenience store and petroleum industry changes and evolves, retailers must continually battle blurred channels, changing technologies and decreased differentiation, one thing is constant: the experience you offer your customers can set you apart from your competition and keep your customers coming back. A great customer experience begins with knowing how your customers view

Foodservice Workers: How to Hire the Best

As convenience stores evolved from quick stops to full-blown foodservice centers that compete with the likes of Starbucks and McDonald’s, the need for top-notch employees has become as important as ever. Despite the increased demand required of employees, experts believe leading convenience store operators are in a good position to attract outstanding employees, they just

Alternative Fuel Distributors Pushes Aggressive Retail Plan

Alternative Fuel Distributors, of Wilmington, Del., said that it plans to construct and operate 1,000 convenience stores on the East Coast that will strictly provide E-85 and other alternative automotive fuels. The company plans to have the stores up and running within the next three years, with the first 100 stores opening by the first

Dealing with Drive-Offs

With the onset of spring, retailers can count on a segment of their "consumers" filling up and driving off without paying. Increased gas prices haven’t helped the situation, but it is improving. Typically, convenience stores can experience a few gasoline thefts a week. But when prices increase, some stores see several gas thefts a day.

Food Industry Lacks Understanding of Organic Consumers

A food marketing researcher from Saint Joseph’s University in Philadelphia is learning more about consumer attitudes toward organic foods and exploring their influence on U.S. Markets. The stereotypes associated with organic consumers used to signify something very different than they do today. Stores like Whole Foods have welcomed designer shoes to their traditional Birkenstock foot

Lettieri’s Continues Convenience Commitment

As part of its ongoing effort to better service the convenience store industry, Lettieri’s has partnered with one of the channel’s leading foodservice brokers, Ultimate Sales & Services, a Fredericksburg, Va.-based group that specializes in convenience store foodservice. "We are very excited to have Ultimate Sales & Services represent Lettieri’s," said Greg Dornbach, senior vice

Philip Morris Takes Aim at Trademark Violations

Philip Morris USA, the world’s largest tobacco company, filed a lawsuit in federal court in the Central District of California against Nice Pak Products Inc. of Orangeburg, N.Y. The lawsuit is aimed at stopping the importation, distribution, and sale of counterfeit cigarettes and the unauthorized use of Philip Morris USA’s trademarks. This suit arises from

Kum & Go Names Director of Recruitment and Retention

Kum & Go L.C., the West Des Moines, Iowa operator of more than 430 convenience stores in 12 states, has promoted Niki DePhillips to director of recruitment and retention. As director of recruitment and retention, DePhillips will work within Grow People, the name of Kum & Go’s human resources department, and she will be responsible

Liggett Enters Snus Race

Vector Group Ltd.’s subsidiary, Liggett Group, said today that it plans to introduce Grand Prix snus, a Premium quality pouched tobacco product designed for adult smokers who are interested in smokeless tobacco alternatives to cigarettes. Grand Prix snus will be available in a variety of test markets beginning in May 2008. The product is the

Ga. Retailers Push for Sunday Alcohol Sales

If retailers in Georgia never get the opportunity to sell beer on Sunday, it won’t be from lack of effort. Led by the Georgia Association of Convenience Stores (GACS), the Georgia Sunday Sales Coalition, which was formed for the 2007 legislative session by GACS and the Georgia Food Industry Association, is taking its fight for

7-Eleven Adds Texas Stores

7-Eleven Inc. continues to be surprisingly active in the acquisition business after reaching a deal to lease 27 stores in the Dallas-Ft. Worth market from Quik Way Retail Associates LLC. The stores will be rebranded 7-Eleven and will continue to sell gasoline under the Shell brand. Financial details of the transaction were not disclosed. These

Alon Reopens Big Spring Truck Rack

Alon USA Energy Inc. said it has reopened the Big Spring, Texas refinery truck rack following an explosion and subsequent fire at facility on Feb. 18. All of the other company racks have remained operational since the explosion. "We are pleased with the progress we are making in returning the Big Spring refinery to service.

Wawa Goes Colombian

Wawa Inc., operator of more than 570 stores in Pennsylvania, New Jersey, Delaware, Maryland and Virginia, said it has added 100% Colombian coffee to their popular coffee offering. The Colombian coffee brew is widely hailed for its rich, medium body and creamy flavor, and is made from Arabica beans, grown and cultivated in the Colombian

Huff’s Calling it Quits

Huffman Oil Co. Inc., the Burlington, N.C.-based motor fuels distributor and operator of Huff’s Neighborhood Stores, is divesting all 35 of its stores in central North Carolina and Virginia. Huff’s Neighborhood Stores are well positioned and have significant customer loyalty, said James Barnwell, owner of Huffman Oil. But facing increased competition and tough retail fuel

Wake Up and Smell the Slurpee

In the mid 1960s, 7-Eleven Inc. introduced thirsty Americans to two new beverage concepts–hot coffee to go and Slurpee frozen carbonated beverages, two drinks that are now synonymous with the convenience giant. Combining these two top-selling ideas into one great-tasting new drink–the Slurpuccino, a coffee-flavored Slurpee -was an idea whose time has come. The Cafe

Pumping Up Green Awareness

Gilbarco today announced the addition of alternative fuel blending dispensers to pump lineup. Designed to blend ethanol or biodiesel with standard fuels, the new 3+1 and 3+0 blenders have Weights & Measures approvals. The alternative fuel blenders are part of the Gilbarco Encore S product line, which includes the industry’s most comprehensive selection of dispensers

Wawa Part of the Solution

Wawa Inc. reached a deal to sponsor the 21st annual Wawa Stair Climb to benefit the Cystic Fibrosis Foundation (CFF), a nonprofit donor-supported organization that seeks to cure and control cystic fibrosis and improve the quality of life for those living with the disease. Cystic fibrosis is a life threatening genetic disease that affects the

Alon Refinery Fire Under Investigation

Alon USA Energy Inc. said today that all but one of the four workers injured in Monday’s explosion were released from the hospital yesterday. The one remaining employee is being treated for burns and he is believed to be in stable condition. The cause of the explosion, which occurred in the area around the propylene

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