Archives for September 2008

Citgo Gets 250,000 Barrels From Oil Reserve

The U.S. granted Citgo permission to pull 250,000 barrels of oil from the Strategic Petroleum Reserve because of the company’s inability to secure crude in the aftermath of Hurricane Gustav, The Associated Press reported. Venezuela’s government-controlled Citgo Petroleum Corp. said supplies to its refinery in Lake Charles, La., were cut off when the Calcasieu Ship

7-Eleven Awards Mars Snackfood U.S. ‘Retailer Initiative Award’

7-Eleven Inc. named Mars Snackfood U.S. the recipient of its Retailer Initiative Award for 2007, the company said. The annual honor recognizes a top supplier and partner who excels at supporting 7-Eleven stores in meeting their customers’ changing needs through team merchandising, demand-chain solutions, cost of goods, category management and creativity in advertising and promotional


Five hundred IHOP restaurant locations in nine states are participating in a Florida Orange Juice Suggestive Sell Program developed specifically for IHOP by the Florida Department of Citrus (FDOC) as a way to increase sales and profits, the companies said. IHOP’s Suggestive Sell Program starts Oct. 6 and runs through Nov. 16, offering rewards for

Mississippi AG Eyes Up Price-Gougers

Attorney General Jim Hood is looking to clamp down on price-gouging gas station owners who he feels may be taking advantage of consumers during hurricanes, The Sun Herald in Mississippi reported. It’s against the law to take advantage of a state of emergency by hiking up prices, but Hood discovered before Gustav hit that some

Heineken USA Adds Newcastle

Heineken USA said it has assumed the rights to import, market and sell Newcastle Brown Ale in the U.S., adding one of the leading import brands to its roster. The addition to the Heineken USA portfolio serves as a platform for future growth and places the brand as one of the top national sales priorities

PCATS Teams With W. Capra

The Petroleum Convenience Alliance for Technology Standards (PCATS) and W. Capra Laboratories said they’ve established the PCATS interoperability Laboratory and Expanded Certification Program. PCATS signed a service agreement with Capra to provide technical assistance in developing conformance testing tools, as well as its interoperability laboratory and services for testing PCATS standards. Since 2003, PCATS technical

Profits Fall at Couche-Tard

Alimentation Couche-Tard Inc., Convenience Store Decisions’ 2007 Convenience Store Chain of the Year, reported a 32% drop in quarterly profit, primarily the result of a sluggish U.S. economy. The company also announced Richard Fortin was stepping down as chief financial officer, effective immediately, but will become chairman of the board on Oct 12. Raymond Pare,

Retail Gasoline Prices to Turn Higher After Labor Day

By Brian L. Milne, Refined Fuels Editor, DTN Wholesale prices for gasoline moved higher across the country just ahead of Hurricane Gustav’s landfall along the southern Louisiana coastline, as fear of potential supply disruptions caused by the one-time powerful Category 4 storm triggered increased buying that pushed up values. The increase in wholesale prices will

Ricker Pushes For Changes To Sunday Sales

Jay Ricker has made his name throughout Indiana with fountain drinks – known as “Ricker pops” at his convenience stores – but the Ricker name could soon be known for something else: cold beer and alcohol on Sunday, The Herald Bulletin in Anderson, Ind. reported. Ricker is hoping to rally Hoosiers to change Indiana’s blue

A-B Creates Non-Alcoholic Subsidiary

Anheuser-Busch has established a subsidiary called 9th Street Beverages LLC, which could help the company expand its non-alcohol business, including brands such as 180 Energy, BORBA Skin Balance Water, Icelandic Glacial and Monster. The new subsidiary will focus on reaching consumers of energy drinks, high-end waters and other non-alcohol specialty beverages. “With the success of

Ricker Pushes For Changes To Sunday Sales

Jay Ricker has made his name throughout Indiana with fountain drinks – known as “Ricker pops” at his convenience stores – but the Ricker name could soon be known for something else: cold beer and alcohol on Sunday, The Herald Bulletin in Anderson, Ind. reported. Ricker is hoping to rally Hoosiers to change Indiana’s blue

Wilson Farms Names Midstate Field Specialist

New York convenience store chain Wilson Farms announced that it has promoted Jim Pinkert to perishable field specialist for the chain’s Midstate region. Pinkert began his employment with Wilson Farms in September 1988 and moved his way up from cart boy to store manager at Wilson Farms’ East Main Street location in Rochester. In his

New Mexico Sees Drop In C-Store Crimes

Crimes at convenience stores in New Mexico have dropped ever since the state imposed regulations in 2004 aimed at protecting workers in the stores, the Las Cruces Sun-News in New Mexico reported. A state Environment Department study of convenience store crimes in six communities found slayings decreased by about 44% a year, while assaults and

C-Store X-Treme

California retailer Ed Komski is hoping his fuel stop will appeal to trucks that jump off sand dunes and kick up dirt as they rip through racetracks in the desert. Quads, motorcycles, sand rails and anything else fueled by adrenaline are welcomed, too, The Barstow Desert Dispatch reported. “We’re not a truck stop,” Komski told

Talent Management

Embracing the differences that minority candidates offer can help stores attract new customers.   I recently received a thin, white letter with the logo of my employer on it. While I have received many letters and packages from my employer, the thinnest of them all is, for me, the most important of them all. That’s

Bad Times Make for Good Habits

  Making the tough choices on employees and operations can be difficult, but well worth it in the end.     I read a great quote attributed to John Foster Dulles, the Secretary of State under President Eisenhower, which said, “The measure of success is not whether you have a tough problem, but whether it is

The New Face of Convenience

The late Ray Kroc, founder of McDonald’s once said, “Luck is a dividend of sweat. The more you sweat, the luckier you get.” Well, the folks at Rutter’s must be drenched.  Fresh off the launch of its convenience store prototype in York, Pa., the executive team at Rutter’s, Scott Hartman, Jeff Leedy and Jerry Weiner,

Developing an Effective Foodservice Program

Menu development is an essential though often overlooked element in the success of a c-store’s foodservice program. So, while operators may go about it differently, they must all see to it that they do, indeed, go about it.  From consumers’ desires and local competition to convenience, equipment costs, supplier availability and more, menu development is

Sticky Choices

Having a tough time deciding which gums and mints to carry? You’re not alone. The amazing number and diversity of new entries in this important category have most convenience store retailers second-guessing the wisdom of their choices. From energy boosts to dietary supplements, gum and mints are now available in a wide variety of formats

Did You Know…

» The first patent for chewing gum was issued in 1869 to Ohio dentist William F. Semple. » In the early 1900s, William Wrigley Jr. was one of the first people to promote a brand to consumers through advertising. His spearmint gum quickly became a best seller. » During World War II, U.S. military personnel

Ice Cream Sales Expected to Boom

Summer may be over, but ice cream sales aren’t going to chill out anytime soon. In fact, the entire ice cream and frozen novelty category will continue to boom, with convenience stores in position to capitalize the most, according to new research.  A study from Mintel International Group predicted that frozen novelties will enjoy the

Quick Facts: Ice Cream

Ice cream has come a long way from the mountains of ancient China, where it is believed to have originated using snow as a base. Today, Americans eat a whopping 15 quarts of ice cream per year.   Did you know that air is probably the single most important component used in the ice cream

Going With The Flow

Successfully managing a retail fuel operation in today’s fickle market can be daunting since price volatility can undermine predictability in purchasing, pricing and sales. Because handling a high-volume, low-margin product like fuel is so complicated, many convenience store operators are turning to technology for assistance.  One of the best ways to maximize fuel profits is

Handheld Versatility

Burst of Energy

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