sheetz continues reinventing convenience

First to market in Pennsylvania with the convenience restaurant and E-85 fuel, the chain predicts strong growth in the coming years. When it comes to delivering quality and value,few chains are as highly regarded as SheetzInc. The Altoona, Pa.-based chain has longbeen admired for its superiority in innovationand its diligent commitment to consumer satisfaction. It’s

whats selling a view from the customers

CSD conducts customer surveys on isotonics and energy drinks in markets across the U.S. The growth of bottled waterhas been well documented, butdata shows energy drinks and isotonics are growing at comparable oreven faster rates. What’s even moreimpressive is that all three of these categories have wide-ranging appeal thatcross gender lines and attract customersof all

the 5 firsts of hourly employee retention

With the labor pool shrinking sources of new hourly recruits are drying up. First impressions are lasting. Newly hired, hourly employees are not. Before they’ve been on the job just six months, more than 50% are gone. Some were probably not a good fit for the job in the first place, but some productive, dependable,

focus on food safety

Just two years after the devastating tomato outbreak at Sheetz, other retailers have benefited from the hard lesson. Any convenience retailer heavily invested in foodservice has to admit their heart dropped when wordspread about the tomato epidemic at Altoona, Pa.-based Sheetz Inc. A salmonella-tainted shipment of tomatoesled to 400 people getting sick in July 2004,

target customer with knowledge of trends

Understanding health and wellness developments can increase sales. The health and wellness landscape has been undergoing some major changes over the past several years, spurred by various factors, including scientific discoveries, nutrient breakthroughs, changing lifestyles and demographics, rising obesity, desire for wellness personalization and demand for corporate social responsibility. All of these transformations can make

smoke signals

Besieged by taxes and a decline in gross profit margins, there are signs that import and specialty brands could be the key to tobacco profitability. Though there have been calls by industry expertsfor convenience store companies to reduce their dependencyon cigarettes, the industry overall is becoming more reliant ontobacco sales. The National Association of Convenience

one family many owners

Experts are warning that fuel prices are likely toremain high until January 2007 as demand for petroleum products soars due to market shortages causedby the damaged pipelines out of BP

valero named convenience store decisions chain of the year

San Antonio-based marketer to be honored at an awards reception Oct. 9 in Las Vegas. Continuing a tradition it began in1990, Convenience Store Decisionsis proud to announce Valero EnergyCorp., as its 2006 Convenience StoreChain of Year. Valero, which will be honored at aawards reception Oct. 9 in Las Vegas during the National Association ofConvenience Stores

unlimited potential

By Kate Quackenbush, Managing Editor While everyone talks a big game about livingand eating healthier, Don Hamberger knowsthat consumers still love to treat themselves.Candy represents the fourth most profitablecategory at La Platta, Md.-based Dash In Food Stores, behindcigarettes, foodservice and coffee. Confections are up 3.5%from last year, on top of 6% the year before, and

beers back

Study signals strong 2007 Super Bowl sales. The primacy of beer—temporarily lost when Gallup’s2005 poll of alcohol sales and drinking habits showedwine sales ahead of beer for the first time—has beenrestored. The 2006 Gallup poll, released in late July, showedthat brew is back as the top alcoholic beverage in both volume and dollar sales. Forty-one

pick a card any card

Jupiter Research claims that 75% of consumers are card-carrying members of one loyalty program or another. It seems like you can’t buy anything now without bumping into anoffer to join some type of consumer loyalty club. Retailers havelong adopted loyalty programs as a method of getting more salesout of their customers. Whether they “live” offline

cashing in

Putting flow first fuels success. In a fiercely competitive world where declining fuelmargins are forcing companies to find new ways toincrease the bottom line, can small and mid-sizedconvenience store chains stay ahead of the game? According to Jeff Morris, president and CEO of Alon USA, theycan—provided they manage cash and credit wisely, make a pointof

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