controlling operations costs

Kwik Trip is maximizing efficiency by combining business intelligence with energy intelligence. Kwik Trip is maximizing efficiency by combining business intelligence with energy intelligence. By Mark Kortkamp, Contributing Editor Kwik Trip Inc. was chosen "Chain of the Year" in 2004 by Convenience Store Decisions largely because people are the heart of their company, and technology

a gift for all seasons

Convenience retailers are building incremental sales with “gift card mall” selections from a host of local and national retail chains. Convenience retailers are building incremental sales with "gift card mall" selections from a host of local and national retail chains. By John Lofstock, Editor Convenience and grocery executives are desperately looking for new growth drivers.

treats of the trade

When retailers keep a watchful eye on products and utilize their vendor relationships, candy can produce some dandy results. When retailers keep a watchful eye on products and utilize their vendor relationships, candy can produce some dandy results. By Kate Quackenbush, Managing Editor An entire country may separate Kentucky-based Red Hed Oil Co. and Washington-based

paradise found

How FireKing Security’s Image Vault DVR helped Minit Stop stores alleviate the weight of internal shrink and fines from underage sales stings. By Kate Quackenbush, Managing Editor For retailers facing sub-zero winters and summers that aren’t much warmer, it’s hard to sympathize with the plight of a Hawaii-based chain that wakes up every day to

6 questions to ask yourself before your next hire

By Mel Kleiman, CSP Just as you should consistently ask applicants questions that get you all the information need, so should you question yourself every time you consider hiring a new employee. These six questions will help glean valuable company information and ultimately save time and money. 1. Can we do this job differently or

how to become a local hero

When disaster strikes, every one of us has the opportunity to act heroically. When disaster strikes, every one of us has the opportunity to act heroically. By Mel Kleiman, CSP Remember the old comedy/Western “Support Your Local Sheriff?” James Garner starred as Jason McCullough, a guy who runs out of money on his way to

pitching in

Retailers, suppliers and distributors by the dozens stepped up to aid victims of Hurricane Katrina. Nearly 10 months later, many continue to help. By Ross Markman, Retail Relations Editor Hurricane Katrina may have struck New Orleans and the nearby Gulf Coast region, but there's no doubt that the deadliest natural disaster in U.S. history rippled

clutch player

By Kate Quackenbush, Managing Editor Mike Leake may have had eight years of experience servicing convenience stores while working for Frito Lay and then McLane Grocery Distribution as a DSD sales representative, but it wasn't until DesMoines, Wash.-based Emanuel Inc. recruited him that he found a truly unique operation. Leake met owner Sami Said while

in brief

Chevron Invests in Biodiesel FacilityChevron Corp., which operates 2,800 convenience stores, has invested through a subsidiary, Chevron Technology Ventures LLC (CTV), in a Houston-based company that is building one of the first large-scale biodiesel plants in the U.S. The facility will have the potential to produce 100 million gallons per year of this clean-burning renewable

convenience driving natural foods resurgence

Cross-channel marketers report strong sales gains in organic, bottled water segments. By Laurie Budgar, Contributing Editor Everything old is new again. Some long established categories in natural foods are growing at rates usually reserved for products that are just starting to get distribution. Produce does the natural foods industry particularly proud this year. Even though

technically speaking

Scott Hartman, president of Rutter's Farm Stores, said the relationship between retailers and suppliers is integral to the implementation of new technologies. By Ross Markman, Retail Relations Editor Nearly 40 years after York, Pa.-based Rutter's Farm Stores opened its first unit, the chain's current president plays as big a role as anyone in the convenience

the cleanup continues

 By John Lofstock  When the National Association of Convenience Stores (NACS) released its State of the Industry report in April, we learned the state of the industry is good. Sales are up, profits are up and operating costs are down. But this hardly tells the whole story. Almost a year after hurricanes Katrina and Rita

shelter from the storm

The convenience store industry was hit hard by Hurricane Katrina, and many retailers are still recovering from the costliest natural disaster in U.S. history. Hurricane Katrina caused nearly $1 million in damages to a dozen Danny & Clyde’s convenience stores owned by Donna Cyprowski and Chris Rittiner, who took the chain’s reins from their fathers.

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